Question 1

Todd Miller, CEO of Miller's Grocery, has determined that all stores should be well maintained both inside and out. This is an example of a ________.

Accepted Answer

A)  directional plan 
B)  specific plan 
C)  financial goal 
D)  social goal 
A)  directional plan 
B)  specific plan 
C)  financial goal 
D)  social goal A

Question 2

Most businesses have only the single goal of making profits.

Accepted Answer

A) True 
 B)False  False

Question 3

Which one of the following is the first step in MBO?

Accepted Answer

A)  The organization's overall objectives and strategies are formulated. 
B)  Unit managers collaboratively set specific objectives for their units with their managers. 
C)  Action plans are specified and agreed upon by managers and employees. 
D)  Major objectives are allocated among divisional and departmental units. 
A)  The organization's overall objectives and strategies are formulated. 
B)  Unit managers collaboratively set specific objectives for their units with their managers. 
C)  Action plans are specified and agreed upon by managers and employees. 
D)  Major objectives are allocated among divisional and departmental units. A

Question 4

Environmental scanning involves monitoring the firm's pollution emissions.

Accepted Answer

A) True 
 B)False

Question 5

In traditional goal setting, goals set by top managers flow down through the organization and become subgoals for each organizational area.

Accepted Answer

A) True 
 B)False

Question 6

The Internet of Things allows production equipment to communicate with other machines and make adjustments as necessary.

Accepted Answer

A) True 
 B)False

Question 7

Well-written goals are ________.

Accepted Answer

A)  written in terms of actions rather than outcomes 
B)  just out of reach 
C)  easily achieved 
D)  clear as to a time frame 
A)  written in terms of actions rather than outcomes 
B)  just out of reach 
C)  easily achieved 
D)  clear as to a time frame

Question 8

Several research studies have conclusively proven that planning organizations always outperform non-planning organizations.

Accepted Answer

A) True 
 B)False

Question 9

In a short essay, define management by objectives (MBO) and list four elements of this type of goal setting.

Accepted Answer

Management by objectives (MBO) is a mana

Question 10

If top management set a goal that each store in the company should have sales equal to or greater than $100 per square foot per day, this would be an example of ________.

Accepted Answer

A)  a strategic plan 
B)  a directional plan 
C)  a financial goal 
D)  a strategic goal 
A)  a strategic plan 
B)  a directional plan 
C)  a financial goal 
D)  a strategic goal

Question 11

When is the traditional top-down approach to planning most likely to be effective?

Accepted Answer

A)  when lower level employees develop plans 
B)  when the plans focus on developing a large number of plans and carefully documenting them 
C)  when the management avoids the use of a formal planning department 
D)  when plans are developed that can actually be used by organizational members 
A)  when lower level employees develop plans 
B)  when the plans focus on developing a large number of plans and carefully documenting them 
C)  when the management avoids the use of a formal planning department 
D)  when plans are developed that can actually be used by organizational members

Question 12

In a short essay, list and discuss six characteristics of well-designed goals.

Accepted Answer

(1) A well-designed goal should be writt

Question 13

Plans that encompass only the production or the sales goals of a company are termed ________ plans.

Accepted Answer

A)  operational 
B)  strategic 
C)  informal 
D)  financial 
A)  operational 
B)  strategic 
C)  informal 
D)  financial

Question 14

What plans are preferable when uncertainty is high in the business environment?

Accepted Answer

A)  standing plans 
B)  directional plans 
C)  operational plans 
D)  long-term plans 
A)  standing plans 
B)  directional plans 
C)  operational plans 
D)  long-term plans

Question 15

Which one of the following statements is true of competitive intelligence as a means of environmental scanning?

Accepted Answer

A)  The Competitive Espionage Act makes it a crime in the United States to engage in competitive intelligence. 
B)  It is unethical to use competitive intelligence to make strategic business decisions. 
C)  Competitive intelligence is ethical if competitor-related information is collected from sources accessible and available to the public. 
D)  Buying competitors' products and asking their own employees to evaluate them to learn about new technical innovations is an example of the unethical practices followed in competitive intelligence. 
A)  The Competitive Espionage Act makes it a crime in the United States to engage in competitive intelligence. 
B)  It is unethical to use competitive intelligence to make strategic business decisions. 
C)  Competitive intelligence is ethical if competitor-related information is collected from sources accessible and available to the public. 
D)  Buying competitors' products and asking their own employees to evaluate them to learn about new technical innovations is an example of the unethical practices followed in competitive intelligence.

Question 16

Which one of the following is an example of a standing plan?

Accepted Answer

A)  a retail chain's plan to counter the entry of a new competitor 
B)  a plan developed to address a sudden, unanticipated surge in demand 
C)  a fire escape policy establishing practices to be followed in an emergency 
D)  a plan to cope with radical changes in the political environment 
A)  a retail chain's plan to counter the entry of a new competitor 
B)  a plan developed to address a sudden, unanticipated surge in demand 
C)  a fire escape policy establishing practices to be followed in an emergency 
D)  a plan to cope with radical changes in the political environment

Question 17

Strategic goals focus exclusively on the financial performance of the organization.

Accepted Answer

A) True 
 B)False

Question 18

In the management by objectives (MBO) process of goal setting, goals are ambiguous, giving managers and employees more flexibility to respond to changing conditions.

Accepted Answer

A) True 
 B)False

Question 19

Which one of the following is the best indicator of an organization's real goals?

Accepted Answer

A)  organizational members' actions 
B)  mission statement 
C)  annual reports 
D)  stock valuation 
A)  organizational members' actions 
B)  mission statement 
C)  annual reports 
D)  stock valuation

Question 20

White Forest Financials is a small investment firm, operating in an extremely volatile environment. One of the company's two owners, David White, is of the opinion that it would be futile for the company to engage in formal planning as the business environment is constantly shifting. However, the co-owner, Marsha Forest, believes that planning is essential for the company's success. Whom would you support? Why?

Accepted Answer

Marsha Forest is correct in her observat

Todd Miller, CEO of Miller's Grocery, has determined that all stores should be well maintained both inside and out. This is an example of a ________.

Most businesses have only the single goal of making profits.

Which one of the following is the first step in MBO?

Environmental scanning involves monitoring the firm's pollution emissions.

In traditional goal setting, goals set by top managers flow down through the organization and become subgoals for each organizational area.

The Internet of Things allows production equipment to communicate with other machines and make adjustments as necessary.

Well-written goals are ________.

Several research studies have conclusively proven that planning organizations always outperform non-planning organizations.

In a short essay, define management by objectives (MBO) and list four elements of this type of goal setting.

If top management set a goal that each store in the company should have sales equal to or greater than $100 per square foot per day, this would be an example of ________.

When is the traditional top-down approach to planning most likely to be effective?

In a short essay, list and discuss six characteristics of well-designed goals.

Plans that encompass only the production or the sales goals of a company are termed ________ plans.

What plans are preferable when uncertainty is high in the business environment?

Which one of the following statements is true of competitive intelligence as a means of environmental scanning?

Which one of the following is an example of a standing plan?

Strategic goals focus exclusively on the financial performance of the organization.

In the management by objectives (MBO) process of goal setting, goals are ambiguous, giving managers and employees more flexibility to respond to changing conditions.

Which one of the following is the best indicator of an organization's real goals?

Managers and You in the Workplace

Making Decisions

Managing the External Environment and the Organizations Culture

Managing in a Global Environment

Managing Diversity

Managing Social Responsibility and Ethics

Managing Change and Innovation

Managing Strategy

Entrepreneurial Ventures

Designing Organizational Structure

Managing Human Resources

Creating and Managing Teams

Managing Communication

Understanding and Managing Individual Behavior

Motivating Employees

Being an Effective Leader

Monitoring and Controlling

Filters

Exam 8: Planning Work Activities

Todd Miller, CEO of Miller's Grocery, has determined that all stores should be well maintained both inside and out. This is an example of a ________.

Most businesses have only the single goal of making profits.

Which one of the following is the first step in MBO?

Environmental scanning involves monitoring the firm's pollution emissions.

In traditional goal setting, goals set by top managers flow down through the organization and become subgoals for each organizational area.

The Internet of Things allows production equipment to communicate with other machines and make adjustments as necessary.

Well-written goals are ________.

Several research studies have conclusively proven that planning organizations always outperform non-planning organizations.

In a short essay, define management by objectives (MBO) and list four elements of this type of goal setting.

If top management set a goal that each store in the company should have sales equal to or greater than $100 per square foot per day, this would be an example of ________.

When is the traditional top-down approach to planning most likely to be effective?

In a short essay, list and discuss six characteristics of well-designed goals.

Plans that encompass only the production or the sales goals of a company are termed ________ plans.

What plans are preferable when uncertainty is high in the business environment?

Which one of the following statements is true of competitive intelligence as a means of environmental scanning?

Which one of the following is an example of a standing plan?

Strategic goals focus exclusively on the financial performance of the organization.

In the management by objectives (MBO) process of goal setting, goals are ambiguous, giving managers and employees more flexibility to respond to changing conditions.

Which one of the following is the best indicator of an organization's real goals?

Managers and You in the Workplace

Making Decisions

Managing the External Environment and the Organizations Culture

Managing in a Global Environment

Managing Diversity

Managing Social Responsibility and Ethics

Managing Change and Innovation

Managing Strategy

Entrepreneurial Ventures

Designing Organizational Structure

Managing Human Resources

Creating and Managing Teams

Managing Communication

Understanding and Managing Individual Behavior

Motivating Employees

Being an Effective Leader

Monitoring and Controlling

Filters