Question 1

Which of the following is an example of an uplifting event according to the affective events theory?

Accepted Answer

A)  meeting a project milestone 
B)  being passed off for a promotion 
C)  colleagues refusing to carry their share of work 
D)  receiving conflicting directions from different managers 
E)  receiving a gift from a colleague on a birthday 
A)  meeting a project milestone 
B)  being passed off for a promotion 
C)  colleagues refusing to carry their share of work 
D)  receiving conflicting directions from different managers 
E)  receiving a gift from a colleague on a birthday

Question 2

Emotions can turn into moods when one loses focus on the event or object that started the feeling.

Accepted Answer

A) True 
 B)False

Question 3

Erin Corbett works at a software company, in charge of the help desk. A short while ago, she received a call from a discontent customer about a problem he is facing due to the company's software. Though she tried to help the customer with the software, he refused to listen to her. He continued yelling at her and finally banged the phone down. Corbett feels exasperated after hanging up the phone and goes for a cup of coffee to calm herself down. What makes Corbett's anger an emotion, rather than a mood?

Accepted Answer

A)  The cause of her behavior is unclear. 
B)  The feeling of being angry is prolonged. 
C)  The anger has a contextual stimulus. 
D)  The response is void of action. 
E)  The response is cognitive in nature. 
A)  The cause of her behavior is unclear. 
B)  The feeling of being angry is prolonged. 
C)  The anger has a contextual stimulus. 
D)  The response is void of action. 
E)  The response is cognitive in nature.

Question 4

Which of the following is an example of a sedentary activity that does not play a crucial role in increasing positive mood?

Accepted Answer

A)  playing video games at home 
B)  going for a hike in the mountains 
C)  going on a ski vacation 
D)  eating a meal with family members 
E)  going to a party with friends 
A)  playing video games at home 
B)  going for a hike in the mountains 
C)  going on a ski vacation 
D)  eating a meal with family members 
E)  going to a party with friends

Question 5

Dawn Wang heads an ad agency in Texas and regularly needs to work with copywriters, artists, and designers to come up with effective branding solutions for products. For one of the company's esteemed clients, Wang and her team need to brainstorm ideas for a slogan for the client's new line of clothing. In such a situation, why is it particularly important for Wang to keep her team happy?

Accepted Answer

A)  People take a long time at processing information when they are in a good mood. 
B)  People tend to weigh all options to make less likely decisions when in a good mood. 
C)  People are less likely to use rules of thumb when they are in a good mood. 
D)  People tend to make decisions quickly when they are in a good mood. 
E)  People are more creative and produce more ideas when they are in a good mood. 
A)  People take a long time at processing information when they are in a good mood. 
B)  People tend to weigh all options to make less likely decisions when in a good mood. 
C)  People are less likely to use rules of thumb when they are in a good mood. 
D)  People tend to make decisions quickly when they are in a good mood. 
E)  People are more creative and produce more ideas when they are in a good mood.

Question 6

The findings of a recent company survey at Rader Industries showed that employees are experiencing high levels of work stress. To offset this, a manager suggests instituting a leave policy whereby employees must go on a mandatory vacation for 7 days in the year.
-Under which of the following conditions, if true, would the manager's suggestion least likely be accepted?

Accepted Answer

A)  The company conducts one-day offsite events on an annual basis to allow employees some time to unwind. 
B)  The skills required by the company are highly specialized, and hence the company is short-staffed. 
C)  The employees, though experiencing high levels of stress, also report high levels of job engagement. 
D)  The company's employees have reported high stress levels for more than three years in a row. 
E)  The company's leading competitor was recently voted as one of the best places to work due to its focus on employee well-being. 
A)  The company conducts one-day offsite events on an annual basis to allow employees some time to unwind. 
B)  The skills required by the company are highly specialized, and hence the company is short-staffed. 
C)  The employees, though experiencing high levels of stress, also report high levels of job engagement. 
D)  The company's employees have reported high stress levels for more than three years in a row. 
E)  The company's leading competitor was recently voted as one of the best places to work due to its focus on employee well-being.

Question 7

Discuss the affective events theory.

Accepted Answer

A model called affective events theory (

Question 8

Carlos is upset because his boss gave him work to finish over the weekend. It is Friday. Which of the following is most likely to help Carlos lift his spirits?

Accepted Answer

A)  watching TV with his friends 
B)  playing a video game at home 
C)  attending a meeting 
D)  going to a party with his friends 
E)  attending a training session 
A)  watching TV with his friends 
B)  playing a video game at home 
C)  attending a meeting 
D)  going to a party with his friends 
E)  attending a training session

Question 9

Jane Hastings recently joined her first job as a communication executive and is working on creating press releases for an upcoming campaign. The campaign is getting launched publicly in the next week and Hastings will need to interact with the media and give sound bytes on the issue. This is the first time she will be interacting with the press and she is experiencing emotions of anxiousness, nervousness, and stress. Which of the following mood dimensions is she experiencing?

Accepted Answer

A)  low positive affect 
B)  neutral affect 
C)  low negative affect 
D)  high positive affect 
E)  high negative affect 
A)  low positive affect 
B)  neutral affect 
C)  low negative affect 
D)  high positive affect 
E)  high negative affect

Question 10

Emotions such as relaxation, serenity, and calmness comprise the ________ mood dimension.

Accepted Answer

A)  low positive affect 
B)  neutral affect 
C)  low negative affect 
D)  high positive affect 
E)  high negative affect 
A)  low positive affect 
B)  neutral affect 
C)  low negative affect 
D)  high positive affect 
E)  high negative affect

Question 11

Which of the following statements is true regarding the effects of moods and emotions on decision making?

Accepted Answer

A)  Moods and emotions have no direct influence on decision making. 
B)  People in good moods are less likely than others to use heuristics to make decisions. 
C)  Positive emotions tend to diminish problem-solving skills and analytical skills. 
D)  People with positive emotions are slower at processing information as compared to depressed people. 
E)  Depressed people tend to weigh all possible options rather than the most likely ones. 
A)  Moods and emotions have no direct influence on decision making. 
B)  People in good moods are less likely than others to use heuristics to make decisions. 
C)  Positive emotions tend to diminish problem-solving skills and analytical skills. 
D)  People with positive emotions are slower at processing information as compared to depressed people. 
E)  Depressed people tend to weigh all possible options rather than the most likely ones.

Question 12

________ refers to individual differences in strength with which individuals experience their emotions.

Accepted Answer

A)  Hawthorne effect 
B)  Affect intensity 
C)  Intelligence quotient 
D)  Positivity offset 
E)  Ambiguity effect 
A)  Hawthorne effect 
B)  Affect intensity 
C)  Intelligence quotient 
D)  Positivity offset 
E)  Ambiguity effect

Question 13

Which of the following terms best describes an intense feeling directed at someone or something?

Accepted Answer

A)  perception 
B)  cognition 
C)  mood 
D)  reasoning 
E)  emotion 
A)  perception 
B)  cognition 
C)  mood 
D)  reasoning 
E)  emotion

Question 14

Explain the significance of emotions.

Accepted Answer

Research indicates that emotions are act

Question 15

Which of the following statements is most likely to be true about differences between men and women in relation to emotional reactions?

Accepted Answer

A)  Men are more emotionally expressive than women. 
B)  Men experience emotions more intensely than women. 
C)  Women express anger more frequently than men. 
D)  Women tend to hold onto emotions longer than men. 
E)  Men display positive emotions more frequently than women. 
A)  Men are more emotionally expressive than women. 
B)  Men experience emotions more intensely than women. 
C)  Women express anger more frequently than men. 
D)  Women tend to hold onto emotions longer than men. 
E)  Men display positive emotions more frequently than women.

Question 16

What is emotional intelligence? Briefly explain the arguments for and against emotional intelligence.

Accepted Answer

Emotional intelligence is a person's abi

Question 17

Emotions tend to last for several days, for a much longer time period than moods.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following is most likely to be experienced during a positivity offset?

Accepted Answer

A)  nervousness 
B)  depression 
C)  stress 
D)  anxiety 
E)  relaxation 
A)  nervousness 
B)  depression 
C)  stress 
D)  anxiety 
E)  relaxation

Question 19

People often behave in ways that violate established norms and threaten the organization, its members, or both. Such actions are called ________.

Accepted Answer

A)  workplace deviant behaviors 
B)  social alienation behaviors 
C)  role engulfment 
D)  behavioral contagion 
E)  behavioral modernity 
A)  workplace deviant behaviors 
B)  social alienation behaviors 
C)  role engulfment 
D)  behavioral contagion 
E)  behavioral modernity

Question 20

The findings of a recent company survey at Rader Industries showed that employees are experiencing high levels of work stress. To offset this, a manager suggests instituting a leave policy whereby employees must go on a mandatory vacation for 7 days in the year.
-Under which of the following conditions, if true, would the manager's suggestion most likely be accepted?

Accepted Answer

A)  The company recently acquired a new client and work volumes are expected to increase. 
B)  The company halted its hiring plans for the year in order to focus on developing talent in-house. 
C)  The company allows employees to encash their unused leave at the end of every year. 
D)  The company promotes work-life balance, by offering employees flexible working arrangements. 
E)  The company has a "use it or lose it" policy whereby unused leave lapses at the end of every year. 
A)  The company recently acquired a new client and work volumes are expected to increase. 
B)  The company halted its hiring plans for the year in order to focus on developing talent in-house. 
C)  The company allows employees to encash their unused leave at the end of every year. 
D)  The company promotes work-life balance, by offering employees flexible working arrangements. 
E)  The company has a "use it or lose it" policy whereby unused leave lapses at the end of every year.

Which of the following is an example of an uplifting event according to the affective events theory?

Emotions can turn into moods when one loses focus on the event or object that started the feeling.

Which of the following is an example of a sedentary activity that does not play a crucial role in increasing positive mood?

Discuss the affective events theory.

Carlos is upset because his boss gave him work to finish over the weekend. It is Friday. Which of the following is most likely to help Carlos lift his spirits?

Emotions such as relaxation, serenity, and calmness comprise the ________ mood dimension.

Which of the following statements is true regarding the effects of moods and emotions on decision making?

________ refers to individual differences in strength with which individuals experience their emotions.

Which of the following terms best describes an intense feeling directed at someone or something?

Explain the significance of emotions.

Which of the following statements is most likely to be true about differences between men and women in relation to emotional reactions?

What is emotional intelligence? Briefly explain the arguments for and against emotional intelligence.

Emotions tend to last for several days, for a much longer time period than moods.

Which of the following is most likely to be experienced during a positivity offset?

People often behave in ways that violate established norms and threaten the organization, its members, or both. Such actions are called ________.

What Is Organizational Behavior

Diversity in Organizations

Attitudes and Job Satisfaction

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Human Resource Policies and Practices

Organizational Change and Stress Management

Filters

Exam 4: Emotions and Moods

Which of the following is an example of an uplifting event according to the affective events theory?

Emotions can turn into moods when one loses focus on the event or object that started the feeling.

Which of the following is an example of a sedentary activity that does not play a crucial role in increasing positive mood?

Discuss the affective events theory.

Carlos is upset because his boss gave him work to finish over the weekend. It is Friday. Which of the following is most likely to help Carlos lift his spirits?

Emotions such as relaxation, serenity, and calmness comprise the ________ mood dimension.

Which of the following statements is true regarding the effects of moods and emotions on decision making?

________ refers to individual differences in strength with which individuals experience their emotions.

Which of the following terms best describes an intense feeling directed at someone or something?

Explain the significance of emotions.

Which of the following statements is most likely to be true about differences between men and women in relation to emotional reactions?

What is emotional intelligence? Briefly explain the arguments for and against emotional intelligence.

Emotions tend to last for several days, for a much longer time period than moods.

Which of the following is most likely to be experienced during a positivity offset?

People often behave in ways that violate established norms and threaten the organization, its members, or both. Such actions are called ________.

What Is Organizational Behavior

Diversity in Organizations

Attitudes and Job Satisfaction

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Human Resource Policies and Practices

Organizational Change and Stress Management

Filters