Question 1

________ is an extrinsic means of motivation.

Accepted Answer

A)  Recognition 
B)  Autonomy 
C)  Responsibility 
D)  Flexibility 
E)  Salary 
A)  Recognition 
B)  Autonomy 
C)  Responsibility 
D)  Flexibility 
E)  Salary E

Question 2

What is employee involvement and why is it important. What are the two major forms of employee involvement?

Accepted Answer

Employee involvement is defined as a participative process that uses the entire capacity of employees and is designed to encourage increased commitment to the organization's success. The underlying logic is that by involving workers in those decisions that affect them and by increasing their autonomy and control over their work lives, employees will become more motivated, more committed to the organization, more productive, and more satisfied with their jobs.The two major forms of employee involvement are:
a) Participative management. Participative management programs use joint decision making. Subordinates actually share a significant degree of decision-making power with their immediate superiors.
b) Representative participation. Representative participation refers to worker representation by a small group of employees who actually participate on the board. The goal is to redistribute power within an organization, putting labor on a more equal footing with the interests of management and stockholders.

Question 3

Which of the following alternative work arrangements enables the organization to draw on the talents of more than one individual in a given job?

Accepted Answer

A)  telecommuting 
B)  flextime 
C)  gainsharing 
D)  profit-sharing 
E)  job sharing 
A)  telecommuting 
B)  flextime 
C)  gainsharing 
D)  profit-sharing 
E)  job sharing E

Question 4

________ is a formula-based group incentive plan that uses improvements in group productivity from one period to another to determine the total amount of money allocated.

Accepted Answer

A)  Employee stock ownership plan 
B)  Gainsharing 
C)  Profit-sharing 
D)  Piece-rate pay plan 
E)  Merit-based pay plan 
A)  Employee stock ownership plan 
B)  Gainsharing 
C)  Profit-sharing 
D)  Piece-rate pay plan 
E)  Merit-based pay plan

Question 5

CalTrack Services has been facing employee-related issues like decreased productivity, low morale, and poor organizational commitment in recent times. At a meeting to discuss strategies to address these issues of immediate concern, Joe McEnroe, the production manager, proposed that the roles of employees working on key projects be enhanced to increase autonomy. He felt that this would enhance productivity, motivation, and accountability. Taking a cue from McEnroe, Paul Wilbur suggested job rotation as a solution to the problem they were facing. Paul felt that a change of job roles would make the employees keener to learn and perform. He emphasized that job rotation would help management create a larger skill base to choose from, depending on the needs of specific projects.
-Which of the following, if true, would strengthen the argument in favor of adopting job rotation?

Accepted Answer

A)  The company is currently facing numerous budget constraints. 
B)  The company can enhance productivity of existing employees in various areas for different projects. 
C)  Two front-level managers have resigned in the last quarter as they were not promoted. 
D)  The company has launched a new brand which is cannibalizing one of its existing products. 
E)  The company has recently given employees new responsibilities by combining their routine tasks into natural work units. 
A)  The company is currently facing numerous budget constraints. 
B)  The company can enhance productivity of existing employees in various areas for different projects. 
C)  Two front-level managers have resigned in the last quarter as they were not promoted. 
D)  The company has launched a new brand which is cannibalizing one of its existing products. 
E)  The company has recently given employees new responsibilities by combining their routine tasks into natural work units.

Question 6

The job characteristics model describes any job in terms of five core job dimensions and these five dimensions are skill variety, task significance, recognition, reward, and feedback.

Accepted Answer

A) True 
 B)False

Question 7

Core-plus plans consist of ________.

Accepted Answer

A)  predesigned packages of benefits that an employee must accept as a whole 
B)  monetary benefits which are linked to one's performance appraisals 
C)  fractions of a company's profit margins determined on the basis of an established formula 
D)  pretax dollars up to the dollar amount offered in the plan that an employee sets apart to pay for particular benefits 
E)  essential benefits and a menu-like selection of other benefits that an employee can choose from 
A)  predesigned packages of benefits that an employee must accept as a whole 
B)  monetary benefits which are linked to one's performance appraisals 
C)  fractions of a company's profit margins determined on the basis of an established formula 
D)  pretax dollars up to the dollar amount offered in the plan that an employee sets apart to pay for particular benefits 
E)  essential benefits and a menu-like selection of other benefits that an employee can choose from

Question 8

Employees who use the flextime option have to ________.

Accepted Answer

A)  work from the office for three days of the week 
B)  work from home on a relatively permanent basis 
C)  work from the office based on a schedule fixed with the compatible partner they function with 
D)  work from the office during the common core period and put in the extra hours as per their convenience 
E)  work from home only two days a week 
A)  work from the office for three days of the week 
B)  work from home on a relatively permanent basis 
C)  work from the office based on a schedule fixed with the compatible partner they function with 
D)  work from the office during the common core period and put in the extra hours as per their convenience 
E)  work from home only two days a week

Question 9

Participative management is a method of management where ________.

Accepted Answer

A)  representatives of workers form work councils and these councils must be consulted when management makes decisions about employees 
B)  few representatives of workers sit on a company's board of directors 
C)  subordinates share a significant degree of decision-making power with their immediate superiors 
D)  low-level workers meet occasionally with the CEO to discuss problems within their department 
E)  low-level workers are responsible for making corporate policy decisions 
A)  representatives of workers form work councils and these councils must be consulted when management makes decisions about employees 
B)  few representatives of workers sit on a company's board of directors 
C)  subordinates share a significant degree of decision-making power with their immediate superiors 
D)  low-level workers meet occasionally with the CEO to discuss problems within their department 
E)  low-level workers are responsible for making corporate policy decisions

Question 10

The option of working at home at least 2 days a week on a computer linked to the employer's office is termed as ________.

Accepted Answer

A)  work sharing 
B)  social loafing 
C)  offshoring 
D)  telecommuting 
E)  homeshoring 
A)  work sharing 
B)  social loafing 
C)  offshoring 
D)  telecommuting 
E)  homeshoring

Question 11

One of the methods of job enrichment is to expand jobs vertically. This method involves modifying the ________ dimension of the job.

Accepted Answer

A)  task significance 
B)  autonomy 
C)  feedback 
D)  task identity 
E)  skill variety 
A)  task significance 
B)  autonomy 
C)  feedback 
D)  task identity 
E)  skill variety

Question 12

________ is a participative process that uses employees' input to increase their commitment to the organization's success.

Accepted Answer

A)  Job enrichment 
B)  Employee involvement 
C)  Vertical integration 
D)  Groupshifting 
E)  Job sharing 
A)  Job enrichment 
B)  Employee involvement 
C)  Vertical integration 
D)  Groupshifting 
E)  Job sharing

Question 13

Which of the following statements is true regarding a merit-based pay plan?

Accepted Answer

A)  It bases pay levels on how many skills employees have or how many jobs they can do. 
B)  It is also called competency-based pay plan. 
C)  Unions typically resist merit-based pay plan. 
D)  It distributes compensation based on an established formula designed around a company's profitability. 
E)  A typical merit-based pay plan provides no base salary and pays the employee only for what he or she produces. 
A)  It bases pay levels on how many skills employees have or how many jobs they can do. 
B)  It is also called competency-based pay plan. 
C)  Unions typically resist merit-based pay plan. 
D)  It distributes compensation based on an established formula designed around a company's profitability. 
E)  A typical merit-based pay plan provides no base salary and pays the employee only for what he or she produces.

Question 14

Internal equity refers to the ________.

Accepted Answer

A)  list of the knowledge, skills, and abilities required in a particular job 
B)  arrangement of the elements of different jobs in the organization 
C)  worth of the job to the organization 
D)  organization's pay relative to pay elsewhere in its industry 
E)  framework of tasks, duties, and responsibilities that the job involves 
A)  list of the knowledge, skills, and abilities required in a particular job 
B)  arrangement of the elements of different jobs in the organization 
C)  worth of the job to the organization 
D)  organization's pay relative to pay elsewhere in its industry 
E)  framework of tasks, duties, and responsibilities that the job involves

Question 15

The main drawback of representative participation as an employee involvement measure is that ________.

Accepted Answer

A)  it is a time-consuming process 
B)  it is able to exert its impact only in the short run 
C)  it is primarily symbolic in its impact 
D)  it is consistent with the Theory Y view of motivation 
E)  it is likely to require a major change in organizational roles 
A)  it is a time-consuming process 
B)  it is able to exert its impact only in the short run 
C)  it is primarily symbolic in its impact 
D)  it is consistent with the Theory Y view of motivation 
E)  it is likely to require a major change in organizational roles

Question 16

The external competitiveness of an organization's pay relative to elsewhere in the industry is measured by its ________.

Accepted Answer

A)  external benefit 
B)  external rotation 
C)  external costs 
D)  external equity 
E)  external liability 
A)  external benefit 
B)  external rotation 
C)  external costs 
D)  external equity 
E)  external liability

Question 17

For employee stock ownership plans to be effective in improving performance, they must ________.

Accepted Answer

A)  be based solely on productivity like gainsharing plans 
B)  be implemented such that employees psychologically experience ownership 
C)  be determined on the basis of performance appraisals and recent performance 
D)  be planned such that they are unaffected by company profitability 
E)  be based on the market compensation philosophy 
A)  be based solely on productivity like gainsharing plans 
B)  be implemented such that employees psychologically experience ownership 
C)  be determined on the basis of performance appraisals and recent performance 
D)  be planned such that they are unaffected by company profitability 
E)  be based on the market compensation philosophy

Question 18

Describe telecommuting as an alternative work arrangement.

Accepted Answer

Telecommuting refers to working at home

Question 19

A ________ pay plan pays for individual performance based on performance appraisal ratings.

Accepted Answer

A)  piece-rate 
B)  merit-based 
C)  employee stock ownership 
D)  profit sharing 
E)  gainsharing 
A)  piece-rate 
B)  merit-based 
C)  employee stock ownership 
D)  profit sharing 
E)  gainsharing

Question 20

Which of the following series of dimensions of the job characteristics model (JCM) combine to create meaningful work?

Accepted Answer

A)  autonomy, task identity, and feedback 
B)  skill variety, autonomy, and task significance 
C)  skill variety, autonomy, and feedback 
D)  feedback, task identity, and task significance 
E)  skill variety, task identity, and task significance 
A)  autonomy, task identity, and feedback 
B)  skill variety, autonomy, and task significance 
C)  skill variety, autonomy, and feedback 
D)  feedback, task identity, and task significance 
E)  skill variety, task identity, and task significance

________ is an extrinsic means of motivation.

What is employee involvement and why is it important. What are the two major forms of employee involvement?

Which of the following alternative work arrangements enables the organization to draw on the talents of more than one individual in a given job?

________ is a formula-based group incentive plan that uses improvements in group productivity from one period to another to determine the total amount of money allocated.

The job characteristics model describes any job in terms of five core job dimensions and these five dimensions are skill variety, task significance, recognition, reward, and feedback.

Core-plus plans consist of ________.

Employees who use the flextime option have to ________.

Participative management is a method of management where ________.

The option of working at home at least 2 days a week on a computer linked to the employer's office is termed as ________.

One of the methods of job enrichment is to expand jobs vertically. This method involves modifying the ________ dimension of the job.

________ is a participative process that uses employees' input to increase their commitment to the organization's success.

Which of the following statements is true regarding a merit-based pay plan?

Internal equity refers to the ________.

The main drawback of representative participation as an employee involvement measure is that ________.

The external competitiveness of an organization's pay relative to elsewhere in the industry is measured by its ________.

For employee stock ownership plans to be effective in improving performance, they must ________.

Describe telecommuting as an alternative work arrangement.

A ________ pay plan pays for individual performance based on performance appraisal ratings.

Which of the following series of dimensions of the job characteristics model (JCM) combine to create meaningful work?

What Is Organizational Behavior

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Human Resource Policies and Practices

Organizational Change and Stress Management

Filters

Exam 8: Motivation: From Concepts to Applications

________ is an extrinsic means of motivation.

What is employee involvement and why is it important. What are the two major forms of employee involvement?

Which of the following alternative work arrangements enables the organization to draw on the talents of more than one individual in a given job?

________ is a formula-based group incentive plan that uses improvements in group productivity from one period to another to determine the total amount of money allocated.

The job characteristics model describes any job in terms of five core job dimensions and these five dimensions are skill variety, task significance, recognition, reward, and feedback.

Core-plus plans consist of ________.

Employees who use the flextime option have to ________.

Participative management is a method of management where ________.

The option of working at home at least 2 days a week on a computer linked to the employer's office is termed as ________.

One of the methods of job enrichment is to expand jobs vertically. This method involves modifying the ________ dimension of the job.

________ is a participative process that uses employees' input to increase their commitment to the organization's success.

Which of the following statements is true regarding a merit-based pay plan?

Internal equity refers to the ________.

The main drawback of representative participation as an employee involvement measure is that ________.

The external competitiveness of an organization's pay relative to elsewhere in the industry is measured by its ________.

For employee stock ownership plans to be effective in improving performance, they must ________.

Describe telecommuting as an alternative work arrangement.

A ________ pay plan pays for individual performance based on performance appraisal ratings.

Which of the following series of dimensions of the job characteristics model (JCM) combine to create meaningful work?

What Is Organizational Behavior

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Human Resource Policies and Practices

Organizational Change and Stress Management

Filters