Chat with AIExam 17: Human Resource Policies and Practices
Formal performance appraisals are used more frequently in countries that ________.
(37) 
VerifiedD
Provide some suggestions for improving performance evaluations.
(42) VerifiedAlthough there are no protections that will guarantee accurate performance evaluations, the following suggestions can significantly help to make the process more objective and fair.
a) The use of multiple evaluators is recommended. As the number of evaluators increases, the probability of attaining more accurate information increases. By moving employees about within the organization so as to gain a number of evaluations or by using multiple assessors, we increase the probability of achieving more valid and reliable evaluations.
b) Appraisers should evaluate only those areas in which they have some expertise. The more levels that separate them, the less opportunity the evaluator has to observe the individual's behavior and, not surprisingly, the greater the possibility for inaccuracies.
c) In addition, evaluators should be trained. If you can't find good evaluators, the alternative is to make good evaluators. There is substantial evidence that training evaluators can make them more accurate raters.
d) Finally, employees should be provided with due process. The concept of due process can be applied to appraisals to increase the perception that employees are treated fairly. Three features characterize due process systems:
i. Individuals are provided with adequate notice of what is expected of them;
ii. All evidence relevant to a proposed violation is aired in a fair hearing so the individuals affected can respond; and
iii. The final decision is based on the evidence and free of bias.
Performance-simulation tests have higher ________, which measures whether applicants perceive the measures to be accurate.
(35) VerifiedD
The concept of ________ can be applied to appraisals to increase the perception that employees are treated fairly.
(42) Provide a workplace example of informal training for technical skills and another for problem-solving skills.
(38) Sophia is a valued employee in your department. She is positive and dependable but lacks ambition and has stagnated in her position this year. She also is consistently late on deadlines, although the work she turns in is usually flawless. Choose one of the performance evaluation methods discussed in the chapter and use it to evaluate the three most popular sets of criteria for Sophia. Explain why your evaluation method is strong or weak, and how it could be improved.
(28) Describe and discuss work-sample tests and assessment centers and the contexts in which they can be used effectively.
(30) Which of the following work-life initiatives is an example of a culture-change strategy?
(42) By training employees on how to be better listeners, organizations attempt to improve their ________ skills.
(35) The most popular off-the-job training method is live classroom lectures.
(37) Due process systems provide individuals with adequate notice of what is expected of them.
(32) As the number of evaluators increases, the probability of attaining more accurate information increases.
(31) Which of the following methods of performance evaluation allows for quantitative analysis and comparison?
(40) Individual traits are the strongest performance evaluation criteria.
(45) Which of the following work-life initiatives is a direct service?
(37) Sirius Corp, an automobile manufacturer from Texas, has a number of vacancies at lower management levels and wants to fill the positions from within the company itself rather than recruit externally. The company plans to e-mail the job specifications to all employees and post the jobs on the company Web site.
-Which of the following terms refers to the actions that actively damage the organization, including stealing, behaving aggressively toward co-workers, or being late or absent?
(38) Biozone provides its employees career counseling, skills workshops, and networking sessions. This work-life initiative used by Biozone falls under the category of ________.
(30) Which of the following performance evaluation methods is often used in recommending students to graduate schools?
(38) 
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