Question 1

What is meant by member preferences? How can it be altered?

Accepted Answer

All employees do not enjoy working in te

Question 2

The goal of work groups is ________.

Accepted Answer

A)  generating positive synergy 
B)  improving collective performance 
C)  inculcating a climate of trust 
D)  sharing relevant information 
E)  enhancing team efficacy 
A)  generating positive synergy 
B)  improving collective performance 
C)  inculcating a climate of trust 
D)  sharing relevant information 
E)  enhancing team efficacy

Question 3

What are some special challenges that virtual teams face? For virtual teams to be effective, what should management ensure?

Accepted Answer

Virtual teams may suffer from less socia

Question 4

With reference to the team effectiveness model, which of the following is one of the key components of an effective team, included under the category of contextual factors?

Accepted Answer

A)  team efficacy 
B)  climate of trust 
C)  common purpose 
D)  social loafing 
E)  specific goals 
A)  team efficacy 
B)  climate of trust 
C)  common purpose 
D)  social loafing 
E)  specific goals

Question 5

FDS is a government agency which holds its yearly appraisals in December and provides employees with merit-based incentives based on their individual performance ratings. Merit is the only criterion for incentives at FDS and this is likely to have a strong positive impact on group performance.

Accepted Answer

A) True 
 B)False

Question 6

A team consists of employees from the same department who meet for a few hours each week to discuss ways of improving the work environment but they do not have the authority to unilaterally implement any of their suggestions. This is most likely to be a(n) ________ team.

Accepted Answer

A)  cross-functional 
B)  virtual 
C)  self-managed work 
D)  problem-solving 
E)  independent 
A)  cross-functional 
B)  virtual 
C)  self-managed work 
D)  problem-solving 
E)  independent

Question 7

Which of the following statements is true regarding a work team?

Accepted Answer

A)  Work teams are rarely used in organizations today. 
B)  Work teams are generally less flexible than traditional departments. 
C)  Work teams generate positive synergy through coordinated effort. 
D)  Work teams are less responsive to changes in the internal and external environment of the company. 
E)  Work teams involve members of random and varied skill sets. 
A)  Work teams are rarely used in organizations today. 
B)  Work teams are generally less flexible than traditional departments. 
C)  Work teams generate positive synergy through coordinated effort. 
D)  Work teams are less responsive to changes in the internal and external environment of the company. 
E)  Work teams involve members of random and varied skill sets.

Question 8

The team effectiveness model classifies the key components of effective teams into three general categories: context, composition, and process. Which of the following variables belongs to the composition category?

Accepted Answer

A)  adequate resources 
B)  conflict level 
C)  team efficacy 
D)  performance evaluation system 
E)  personality of team members 
A)  adequate resources 
B)  conflict level 
C)  team efficacy 
D)  performance evaluation system 
E)  personality of team members

Question 9

Shane Dermott is a manager at a software design firm that develops software programs for clients using multiple teams of specialists. One of his most successful teams has been performing very well for years and so it came as a surprise to Shane when he noticed a sharp drop in the team's performance. He decided to speak with the team individually and find a solution. After interviewing all 7 team members, he determined that one of the team members performed routine administrative tasks that were hardly visible to any of the other team members and understood that this was a case of social loafing which demotivated the entire group. Which of the following would most likely improve the performance of the employee who was social loafing?

Accepted Answer

A)  encouraging him to work more independently 
B)  making him individually responsible for definite and crucial tasks 
C)  empowering him to make decisions autonomously 
D)  providing him with administrative training 
E)  giving him additional assignments to complete 
A)  encouraging him to work more independently 
B)  making him individually responsible for definite and crucial tasks 
C)  empowering him to make decisions autonomously 
D)  providing him with administrative training 
E)  giving him additional assignments to complete

Question 10

According to the team effectiveness model, which of the following is a process variable that influences effectiveness of a team?

Accepted Answer

A)  leadership and structure 
B)  team efficacy 
C)  member flexibility 
D)  performance evaluation and reward systems 
E)  abilities of members 
A)  leadership and structure 
B)  team efficacy 
C)  member flexibility 
D)  performance evaluation and reward systems 
E)  abilities of members

Question 11

How must roles be allocated to ensure effective team performance?

Accepted Answer

Teams have different needs, and members

Question 12

What is a cross-functional team?

Accepted Answer

Cross-functional teams are made up of em

Question 13

Virtual teams are characterized by ________ in comparison to teams which interact face-to-face.

Accepted Answer

A)  low popularity among companies 
B)  low social rapport and direct interaction 
C)  low sharing of unique information 
D)  low need for supervision 
E)  low need for publicizing throughout the organization 
A)  low popularity among companies 
B)  low social rapport and direct interaction 
C)  low sharing of unique information 
D)  low need for supervision 
E)  low need for publicizing throughout the organization

Question 14

Which of the following statements is true with regard to team processes?

Accepted Answer

A)  This category comprises variables that relate to how teams should be staffed. 
B)  Effective teams invest time and effort to discuss and agree on a purpose that belongs to them both collectively and individually. 
C)  Once a specific goal is chosen, effective teams resist making any changes in them so as to maintain the momentum of the team. 
D)  Effective teams do not engage in task and relationship conflicts. 
E)  Effective teams begin by selecting the right kind of people to be members of the team. 
A)  This category comprises variables that relate to how teams should be staffed. 
B)  Effective teams invest time and effort to discuss and agree on a purpose that belongs to them both collectively and individually. 
C)  Once a specific goal is chosen, effective teams resist making any changes in them so as to maintain the momentum of the team. 
D)  Effective teams do not engage in task and relationship conflicts. 
E)  Effective teams begin by selecting the right kind of people to be members of the team.

Question 15

Which of the following types of teams allows for collaboration between team members who are physically dispersed?

Accepted Answer

A)  problem-solving teams 
B)  self-managed work teams 
C)  task teams 
D)  virtual teams 
E)  command teams 
A)  problem-solving teams 
B)  self-managed work teams 
C)  task teams 
D)  virtual teams 
E)  command teams

Question 16

Which of the following is most likely to increase team efficacy?

Accepted Answer

A)  providing vast and generic goals 
B)  helping the team achieve small successes 
C)  creating a team such that it has diverse members 
D)  ensuring that team goals are substantially difficult 
E)  reducing the number of members on a team drastically 
A)  providing vast and generic goals 
B)  helping the team achieve small successes 
C)  creating a team such that it has diverse members 
D)  ensuring that team goals are substantially difficult 
E)  reducing the number of members on a team drastically

Question 17

Describe and discuss self-managed work teams.

Accepted Answer

Self-managed work teams are groups of em

Question 18

Compare the role of a leader in (a) a self-managed team; (b) a multiteam; (c) a diverse team.

Accepted Answer

Self-managed work teams are groups of em

Question 19

For creating good team players, an organization's reward system must be reworked to encourage competitive efforts rather than cooperative ones.

Accepted Answer

A) True 
 B)False

Question 20

The supervisors of the production division of one of the branches of Georgia Mills have been informed of some irregularities noticed in inventory of raw materials by some trusted subordinates. To get a clearer picture, the supervisors had a quick meeting with the subordinates who reported the matter over lunch. The subordinates recommended rotating the schedule of employees who account for the incoming and used up stock so as to pinpoint the defaulting employee. The supervisors agreed that this was a good strategy but admitted that the matter must be escalated to the production manager before such a change can be implemented. They followed up this meeting with subsequent sessions to evaluate how the change worked. The supervisors and subordinates form a(n) ________ team in this scenario.

Accepted Answer

A)  cross-functional 
B)  independent 
C)  problem-solving 
D)  virtual 
E)  self-managed 
A)  cross-functional 
B)  independent 
C)  problem-solving 
D)  virtual 
E)  self-managed

What is meant by member preferences? How can it be altered?

The goal of work groups is ________.

What are some special challenges that virtual teams face? For virtual teams to be effective, what should management ensure?

With reference to the team effectiveness model, which of the following is one of the key components of an effective team, included under the category of contextual factors?

FDS is a government agency which holds its yearly appraisals in December and provides employees with merit-based incentives based on their individual performance ratings. Merit is the only criterion for incentives at FDS and this is likely to have a strong positive impact on group performance.

A team consists of employees from the same department who meet for a few hours each week to discuss ways of improving the work environment but they do not have the authority to unilaterally implement any of their suggestions. This is most likely to be a(n) ________ team.

Which of the following statements is true regarding a work team?

The team effectiveness model classifies the key components of effective teams into three general categories: context, composition, and process. Which of the following variables belongs to the composition category?

According to the team effectiveness model, which of the following is a process variable that influences effectiveness of a team?

How must roles be allocated to ensure effective team performance?

What is a cross-functional team?

Virtual teams are characterized by ________ in comparison to teams which interact face-to-face.

Which of the following statements is true with regard to team processes?

Which of the following types of teams allows for collaboration between team members who are physically dispersed?

Which of the following is most likely to increase team efficacy?

Describe and discuss self-managed work teams.

Compare the role of a leader in (a) a self-managed team; (b) a multiteam; (c) a diverse team.

For creating good team players, an organization's reward system must be reworked to encourage competitive efforts rather than cooperative ones.

What Is Organizational Behavior

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Foundations of Group Behavior

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Human Resource Policies and Practices

Organizational Change and Stress Management

Filters

Exam 10: Understanding Work Teams

What is meant by member preferences? How can it be altered?

The goal of work groups is ________.

What are some special challenges that virtual teams face? For virtual teams to be effective, what should management ensure?

With reference to the team effectiveness model, which of the following is one of the key components of an effective team, included under the category of contextual factors?

FDS is a government agency which holds its yearly appraisals in December and provides employees with merit-based incentives based on their individual performance ratings. Merit is the only criterion for incentives at FDS and this is likely to have a strong positive impact on group performance.

A team consists of employees from the same department who meet for a few hours each week to discuss ways of improving the work environment but they do not have the authority to unilaterally implement any of their suggestions. This is most likely to be a(n) ________ team.

Which of the following statements is true regarding a work team?

The team effectiveness model classifies the key components of effective teams into three general categories: context, composition, and process. Which of the following variables belongs to the composition category?

According to the team effectiveness model, which of the following is a process variable that influences effectiveness of a team?

How must roles be allocated to ensure effective team performance?

What is a cross-functional team?

Virtual teams are characterized by ________ in comparison to teams which interact face-to-face.

Which of the following statements is true with regard to team processes?

Which of the following types of teams allows for collaboration between team members who are physically dispersed?

Which of the following is most likely to increase team efficacy?

Describe and discuss self-managed work teams.

Compare the role of a leader in (a) a self-managed team; (b) a multiteam; (c) a diverse team.

For creating good team players, an organization's reward system must be reworked to encourage competitive efforts rather than cooperative ones.

What Is Organizational Behavior

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Foundations of Group Behavior

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Human Resource Policies and Practices

Organizational Change and Stress Management

Filters