Question 1

People who have been on a job longer are more productive than those with less seniority.

Accepted Answer

A) True 
 B)False  True

Question 2

Ability is the assessment of what one will do.

Accepted Answer

A) True 
 B)False  False

Question 3

Intelligence dimensions are ________ related, meaning if a person scores high on verbal comprehension, he or she is likely to score high on inductive reasoning.

Accepted Answer

A)  negatively 
B)  not 
C)  spatially 
D)  positively 
E)  evenly 
A)  negatively 
B)  not 
C)  spatially 
D)  positively 
E)  evenly D

Question 4

Mandatory retirement has become an increasingly rare phenomenon in organizations.

Accepted Answer

A) True 
 B)False

Question 5

In a work environment, ________ refers to any characteristic that makes people different from one another.

Accepted Answer

A)  biographical characteristics 
B)  deep-level diversity 
C)  workplace diversity 
D)  surface-level diversity 
E)  unfair discrimination 
A)  biographical characteristics 
B)  deep-level diversity 
C)  workplace diversity 
D)  surface-level diversity 
E)  unfair discrimination

Question 6

Which of the following statements is true about the term "ability," as it is used in the field of organizational behavior?

Accepted Answer

A)  It refers to an individual's willingness to perform various tasks. 
B)  It is a current assessment of what an individual can do. 
C)  It refers exclusively to intellectual skills. 
D)  It refers exclusively to physical skills. 
E)  It is a prediction of future aptitude based on current attitudes. 
A)  It refers to an individual's willingness to perform various tasks. 
B)  It is a current assessment of what an individual can do. 
C)  It refers exclusively to intellectual skills. 
D)  It refers exclusively to physical skills. 
E)  It is a prediction of future aptitude based on current attitudes.

Question 7

Which of the following is true concerning the relationship between age and job satisfaction?

Accepted Answer

A)  Most studies have found a negative association between age and satisfaction. 
B)  Some studies have found a U-shaped relationship between age and satisfaction. 
C)  Satisfaction decreases among professionals as they age. 
D)  Satisfaction increases among nonprofessionals during middle age. 
E)  Satisfaction decreases among nonprofessionals after middle age. 
A)  Most studies have found a negative association between age and satisfaction. 
B)  Some studies have found a U-shaped relationship between age and satisfaction. 
C)  Satisfaction decreases among professionals as they age. 
D)  Satisfaction increases among nonprofessionals during middle age. 
E)  Satisfaction decreases among nonprofessionals after middle age.

Question 8

An individual's overall abilities are essentially made up of three sets of factors: thinking, reasoning, and problem solving.

Accepted Answer

A) True 
 B)False

Question 9

Personal characteristics that are objective and easily obtained from personnel records (such as age, sex, and length of tenure) are called biographical characteristics.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following is not a characteristic of surface-level diversity?

Accepted Answer

A)  gender 
B)  race or ethnicity 
C)  disability needs 
D)  age 
E)  personality 
A)  gender 
B)  race or ethnicity 
C)  disability needs 
D)  age 
E)  personality

Question 11

What Fortune 500 company offers domestic partner benefits for gay couples?

Accepted Answer

A)  Wal-Mart 
B)  Alltel 
C)  Rubbermaid 
D)  Nestle 
E)  Heinz 
A)  Wal-Mart 
B)  Alltel 
C)  Rubbermaid 
D)  Nestle 
E)  Heinz

Question 12

Which of the following statements concerning tenure is not true?

Accepted Answer

A)  Recent evidence demonstrates a negative relationship between seniority and absenteeism. 
B)  Tenure does not appear to be a good predictor of employee productivity. 
C)  Tenure is a potent variable in explaining turnover. 
D)  Tenure and satisfaction are positively related. 
E)  The impact of tenure on job performance is often misconceived. 
A)  Recent evidence demonstrates a negative relationship between seniority and absenteeism. 
B)  Tenure does not appear to be a good predictor of employee productivity. 
C)  Tenure is a potent variable in explaining turnover. 
D)  Tenure and satisfaction are positively related. 
E)  The impact of tenure on job performance is often misconceived.

Question 13

Gloria, a sales representative, was told that when working in the field with customers she was required to wear skirts, preferable knee-length or shorter, or she would lose certain accounts. This is an example of a discriminatory policy.

Accepted Answer

A) True 
 B)False

Question 14

Management must determine the physical abilities needed for a job in order to ascertain ________.

Accepted Answer

A)  the nature of the work 
B)  high employee performance 
C)  low employee performance 
D)  employees with trunk strength 
E)  high stamina levels 
A)  the nature of the work 
B)  high employee performance 
C)  low employee performance 
D)  employees with trunk strength 
E)  high stamina levels

Question 15

Exclusion and incivility are difficult forms of discrimination to root out because ________.

Accepted Answer

A)  they are only inflicted by upper management 
B)  they are impossible to observe and may occur unintentionally 
C)  victims suffer less than victims of other types of discrimination 
D)  exclusion and incivility are not forms of unfair discrimination 
E)  management often disregards this type of discrimination 
A)  they are only inflicted by upper management 
B)  they are impossible to observe and may occur unintentionally 
C)  victims suffer less than victims of other types of discrimination 
D)  exclusion and incivility are not forms of unfair discrimination 
E)  management often disregards this type of discrimination

Question 16

Which of the following is the most likely explanation for the higher absentee rate of women in the workplace?

Accepted Answer

A)  Women tend to have more illnesses that keep them from work than do men. 
B)  Traditionally, women have had the responsibility of caring for home and family. 
C)  Women tend to be less satisfied with their jobs than men. 
D)  Women generally have jobs for which a temporary replacement can be hired. 
E)  Women tend to work in jobs that have less flexible schedules than men do. 
A)  Women tend to have more illnesses that keep them from work than do men. 
B)  Traditionally, women have had the responsibility of caring for home and family. 
C)  Women tend to be less satisfied with their jobs than men. 
D)  Women generally have jobs for which a temporary replacement can be hired. 
E)  Women tend to work in jobs that have less flexible schedules than men do.

Question 17

Women and minorities have greater interest in employers that ________.

Accepted Answer

A)  display a commitment to diversity in their recruiting materials 
B)  display advertisements that fail to depict a diverse workforce 
C)  hire employees with the same biographic characteristics 
D)  foster a neutral diversity climate in the organization 
E)  capitalize on their diverse workforce to make more money 
A)  display a commitment to diversity in their recruiting materials 
B)  display advertisements that fail to depict a diverse workforce 
C)  hire employees with the same biographic characteristics 
D)  foster a neutral diversity climate in the organization 
E)  capitalize on their diverse workforce to make more money

Question 18

Opal, a valuable employee in the accounting department, has just been diagnosed with a degenerative optical disease. Within a few years she will be legally blind. Prepare a list of steps that her employer can take to adapt the work environment to accommodate her disability.

Accepted Answer

The employer needs to make sure that the

Question 19

Tenure is negatively related to turnover.

Accepted Answer

A) True 
 B)False

Question 20

Briefly describe and classify four types of intellectual abilities and four types of physical abilities.

Accepted Answer

Intellectual abilities: number aptitude-

People who have been on a job longer are more productive than those with less seniority.

Ability is the assessment of what one will do.

Intelligence dimensions are ________ related, meaning if a person scores high on verbal comprehension, he or she is likely to score high on inductive reasoning.

Mandatory retirement has become an increasingly rare phenomenon in organizations.

In a work environment, ________ refers to any characteristic that makes people different from one another.

Which of the following statements is true about the term "ability," as it is used in the field of organizational behavior?

Which of the following is true concerning the relationship between age and job satisfaction?

An individual's overall abilities are essentially made up of three sets of factors: thinking, reasoning, and problem solving.

Personal characteristics that are objective and easily obtained from personnel records (such as age, sex, and length of tenure) are called biographical characteristics.

Which of the following is not a characteristic of surface-level diversity?

What Fortune 500 company offers domestic partner benefits for gay couples?

Which of the following statements concerning tenure is not true?

Gloria, a sales representative, was told that when working in the field with customers she was required to wear skirts, preferable knee-length or shorter, or she would lose certain accounts. This is an example of a discriminatory policy.

Management must determine the physical abilities needed for a job in order to ascertain ________.

Exclusion and incivility are difficult forms of discrimination to root out because ________.

Which of the following is the most likely explanation for the higher absentee rate of women in the workplace?

Women and minorities have greater interest in employers that ________.

Opal, a valuable employee in the accounting department, has just been diagnosed with a degenerative optical disease. Within a few years she will be legally blind. Prepare a list of steps that her employer can take to adapt the work environment to accommodate her disability.

Tenure is negatively related to turnover.

Briefly describe and classify four types of intellectual abilities and four types of physical abilities.

What Is Organizational Behavior

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Basic Motivation Concepts

Motivation: From Concept to Applications

Foundations of Group Behavior

Understanding Work Teams

Communication

Basic Approaches to Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Human Resource Policies and Practices

Organizational Change and Stress Management

Filters

Exam 2: Foundations of Individual Behavior

People who have been on a job longer are more productive than those with less seniority.

Ability is the assessment of what one will do.

Intelligence dimensions are ________ related, meaning if a person scores high on verbal comprehension, he or she is likely to score high on inductive reasoning.

Mandatory retirement has become an increasingly rare phenomenon in organizations.

In a work environment, ________ refers to any characteristic that makes people different from one another.

Which of the following statements is true about the term "ability," as it is used in the field of organizational behavior?

Which of the following is true concerning the relationship between age and job satisfaction?

An individual's overall abilities are essentially made up of three sets of factors: thinking, reasoning, and problem solving.

Personal characteristics that are objective and easily obtained from personnel records (such as age, sex, and length of tenure) are called biographical characteristics.

Which of the following is not a characteristic of surface-level diversity?

What Fortune 500 company offers domestic partner benefits for gay couples?

Which of the following statements concerning tenure is not true?

Gloria, a sales representative, was told that when working in the field with customers she was required to wear skirts, preferable knee-length or shorter, or she would lose certain accounts. This is an example of a discriminatory policy.

Management must determine the physical abilities needed for a job in order to ascertain ________.

Exclusion and incivility are difficult forms of discrimination to root out because ________.

Which of the following is the most likely explanation for the higher absentee rate of women in the workplace?

Women and minorities have greater interest in employers that ________.

Opal, a valuable employee in the accounting department, has just been diagnosed with a degenerative optical disease. Within a few years she will be legally blind. Prepare a list of steps that her employer can take to adapt the work environment to accommodate her disability.

Tenure is negatively related to turnover.

Briefly describe and classify four types of intellectual abilities and four types of physical abilities.

What Is Organizational Behavior

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Basic Motivation Concepts

Motivation: From Concept to Applications

Foundations of Group Behavior

Understanding Work Teams

Communication

Basic Approaches to Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Human Resource Policies and Practices

Organizational Change and Stress Management

Filters