Chat with AIExam 17: Human Resource Policies and Practices
Yolanda is a valued employee in your department. She is positive and dependable but lacks ambition and has stagnated in her position this year. She also is consistently late on deadlines, although the work she turns in is usually flawless. Choose one of the performance evaluation methods discussed in the chapter and use it to evaluate the three most popular sets of criteria for Yolanda. Explain why your evaluation method is strong or weak, and how it could be improved.
(42) 
Verified[Student answers will vary. Sample answer is provided.]
Because the simplest evaluation method is to write a narrative describing an employee's strengths, weaknesses, past performance, potential, and suggestions for improvement, that is how I am going to evaluate Yolanda.
The three most popular sets of criteria are individual task outcomes, behaviors, and traits.
Task outcomes: Yolanda is a valued employee who consistently turns in high quality work. Her work requires little quality assurance and, therefore, I can rely on Yolanda when I know that there will not be a lot of time to re-check the work.
Behaviors: Yolanda is dependable in completing her work, although she is often late with the product. She has recently become stagnant in her position and shows little ambition.
Traits: Yolanda is a positive and upbeat team player, helping to create a good work environment. And, as I said earlier, she is very dependable at completing her work, although with some delay.
This evaluation is a general evaluation of Yolanda, but it is only one person's opinion and depends on the person's ability to express Yolanda's strengths and weaknesses. It doesn't provide any methods for improvement and evaluated on a global job performance, rather than job specificity. I think Yolanda would, in general, be rather defensive and the evaluation might be harmful to the environment and relationship.
________ can be used to increase the perception that employees are treated fairly.
(37) VerifiedB
Evidence indicates that time pressures are the primary problem underlying work/life conflicts.
(39) VerifiedFalse
Briefly explain three of the four types of written tests that are typically used in the employee selection process?
(30) Tyler is a sales representative for his company. He is attending a company training program about the types of expenses that are considered legal deductions for tax purposes, and how to distinguish between personal expenses and business expenses. Tyler is attending training to improve his ________ skills.
(32) How can an organizational culture adapt to work-life conflicts in their evaluation processes? Explain why evaluations cause work-life conflict, and describe two culture-change strategies that companies today use to alleviate the work-life conflict.
(41) Which of the following is true regarding behavioral structured interviews?
(35) In the past, organizations had to provide basic reading and math skills for their employees. Improved educational standards have decreased that need over the past few decades.
(32) Which of the following is not a reason typically cited by managers regarding their reluctance to give performance feedback?
(42) ________ involves evaluating one's performance against the performance of one or more others.
(25) The best means of evaluating the management skills of the applicants would be achieved through ________.
(41) A test that measures factors such as dependability, carefulness, responsibility, and honesty is referred to as a performance factor test.
(25) What are the three most popular sets of criteria for evaluating employee performance?
(31) When a manager is evaluated on the cost per unit of production in his or her department, the evaluation criterion being used is behaviors.
(38) You are involved in training and development for your division at WorldProducts, Inc. You want to target some specific organizational problems through training.
-Your organization has reduced layers, flattening the organization. Your employees now need to perform a wider variety of tasks. As a result, you need to provide employees with training to help develop their ________ skills.
(31) The best way for an employer to find out if a potential employee can do a job is by ________.
(41) Describe the role of assessment centers in the employee selection process.
(31) In assessment centers, job candidates are evaluated as they go through several days of exercises that simulate real problems they would confront on the job.
(42) One explanation for why many employees may not be motivated is that the performance evaluation process is often more political than objective.
(33) When an appraiser rates employees based on items on a continuum with the points reflecting actual behaviors on a given job, this type of evaluation is called ________.
(39) 
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