Question 1

State the do's and don'ts to be followed while giving feedback.

Accepted Answer

Experts have identified the following set of do's and don'ts for giving feedback.Do not: 
• Use feedback to punish,embarrass,or put down employees.
• Provide feedback that is irrelevant to the person's work.
• Provide feedback that is too late to do any good.
• Provide feedback about something that is beyond the individual's control.
• Provide feedback that is overly complex or difficult to understand.Do: 
• Keep feedback relevant by relating it to existing goals.
• Deliver feedback as soon as possible to the time the behavior was displayed.
• Provide specific and descriptive feedback.
• Focus the feedback on things employees can control.
• Be honest,developmental,and constructive.
• Facilitate two-way communication-give the other person the opportunity to clarify and respond.

Question 2

With a fixed interval schedule,a certain number of responses must be emitted before reinforcement occurs.

Accepted Answer

A) True 
 B)False  True

Question 3

Which of the following strengthens a behavior by contingently withdrawing something displeasing?

Accepted Answer

A)  Positive reinforcement 
B)  Extinction 
C)  Negative reinforcement 
D)  Punishment 
E)  Respondent behavior 
A)  Positive reinforcement 
B)  Extinction 
C)  Negative reinforcement 
D)  Punishment 
E)  Respondent behavior C

Question 4

Comparison of anonymous feedback from one's supervisor,subordinates,and peers with self-perceptions is known as _____ feedback.

Accepted Answer

A) upward 
B) horizontal 
C) positive 
D) negative 
E) 360-degree 
A) upward 
B) horizontal 
C) positive 
D) negative 
E) 360-degree

Question 5

Explain pay for performance,its importance,and its basic forms.

Accepted Answer

Pay for performance is the popular term

Question 6

Generally,people tend to perceive and recall _____ feedback more accurately than they do _____ feedback.

Accepted Answer

A)  positive; negative 
B)  upward; downward 
C)  negative; positive 
D)  negative; downward 
E)  downward; upward 
A)  positive; negative 
B)  upward; downward 
C)  negative; positive 
D)  negative; downward 
E)  downward; upward

Question 7

In the R-S model,the "R" and "S" stand for "reward" and "stimulus."

Accepted Answer

A) True 
 B)False

Question 8

The three main sources of feedback include oneself,others,and:

Accepted Answer

A)  society. 
B)  peers. 
C)  customers. 
D)  the task itself. 
E)  perception of the individual performing the task. 
A)  society. 
B)  peers. 
C)  customers. 
D)  the task itself. 
E)  perception of the individual performing the task.

Question 9

When rewards come from the environment,they are called _____ rewards.

Accepted Answer

A)  extrinsic 
B)  psychic 
C)  intrinsic 
D)  taxable 
E)  equity 
A)  extrinsic 
B)  psychic 
C)  intrinsic 
D)  taxable 
E)  equity

Question 10

Respondent behavior describes only a very small proportion of adult human behavior.

Accepted Answer

A) True 
 B)False

Question 11

Traditional appraisals are different from feedback in the sense that they:

Accepted Answer

A)  discourage two-way communication. 
B)  provide a road map to success. 
C)  treat employee involvement positively. 
D)  encourage employees to participate in performance review. 
E)  ensure that the manager and employees are in sync with respect to the work to be performed. 
A)  discourage two-way communication. 
B)  provide a road map to success. 
C)  treat employee involvement positively. 
D)  encourage employees to participate in performance review. 
E)  ensure that the manager and employees are in sync with respect to the work to be performed.

Question 12

Making behavior occur less often by ignoring or not reinforcing it is called:

Accepted Answer

A)  punishment. 
B)  positive reinforcement. 
C)  extinction. 
D)  negative reinforcement. 
E)  shaping. 
A)  punishment. 
B)  positive reinforcement. 
C)  extinction. 
D)  negative reinforcement. 
E)  shaping.

Question 13

Feedback serves two functions for those who receive it: _____ and:

Accepted Answer

A)  judgmental; developmental. 
B)  judgmental; motivational. 
C)  motivational; developmental. 
D)  instructional; motivational. 
E)  developmental; instructional. 
A)  judgmental; developmental. 
B)  judgmental; motivational. 
C)  motivational; developmental. 
D)  instructional; motivational. 
E)  developmental; instructional.

Question 14

Pay for performance is also referred to as:

Accepted Answer

A)  fixed compensation. 
B)  equity pay. 
C)  variable pay. 
D)  base salary. 
E)  living wages. 
A)  fixed compensation. 
B)  equity pay. 
C)  variable pay. 
D)  base salary. 
E)  living wages.

Question 15

According to Skinner,which of the following categories of behavior described a very small proportion of adult human behavior,such as shedding tears while peeling onions and reflexively withdrawing one's hand from a hot stove?

Accepted Answer

A)  Operant behavior 
B)  Respondent behavior 
C)  Cognitive dissonance 
D)  Learned behavior 
E)  Unobservable inner states 
A)  Operant behavior 
B)  Respondent behavior 
C)  Cognitive dissonance 
D)  Learned behavior 
E)  Unobservable inner states

Question 16

Rose did not finish her homework by the 7:00 p.m.deadline given her,so she was barred from watching television for one week.This is an example of:

Accepted Answer

A)  punishment. 
B)  positive reinforcement. 
C)  extinction. 
D)  negative reinforcement. 
E)  shaping. 
A)  punishment. 
B)  positive reinforcement. 
C)  extinction. 
D)  negative reinforcement. 
E)  shaping.

Question 17

Give at least five reasons why rewards fail to motivate.

Accepted Answer

Despite huge investments of time and mon

Question 18

Extinction is the weakening of a behavior by ignoring it or making sure it is not reinforced.

Accepted Answer

A) True 
 B)False

Question 19

When a fixed number of responses must be emitted before reinforcement occurs,it refers to:

Accepted Answer

A)  continuous reinforcement. 
B)  variable interval reinforcement. 
C)  fixed ratio reinforcement. 
D)  variable ratio reinforcement. 
E)  fixed interval reinforcement. 
A)  continuous reinforcement. 
B)  variable interval reinforcement. 
C)  fixed ratio reinforcement. 
D)  variable ratio reinforcement. 
E)  fixed interval reinforcement.

Question 20

To qualify as effective feedback,information must be subjective.

Accepted Answer

A) True 
 B)False

State the do's and don'ts to be followed while giving feedback.

With a fixed interval schedule,a certain number of responses must be emitted before reinforcement occurs.

Which of the following strengthens a behavior by contingently withdrawing something displeasing?

Comparison of anonymous feedback from one's supervisor,subordinates,and peers with self-perceptions is known as _____ feedback.

Explain pay for performance,its importance,and its basic forms.

Generally,people tend to perceive and recall _ feedback more accurately than they do _ feedback.

In the R-S model,the "R" and "S" stand for "reward" and "stimulus."

The three main sources of feedback include oneself,others,and:

When rewards come from the environment,they are called _____ rewards.

Respondent behavior describes only a very small proportion of adult human behavior.

Traditional appraisals are different from feedback in the sense that they:

Making behavior occur less often by ignoring or not reinforcing it is called:

Feedback serves two functions for those who receive it: _____ and:

Pay for performance is also referred to as:

According to Skinner,which of the following categories of behavior described a very small proportion of adult human behavior,such as shedding tears while peeling onions and reflexively withdrawing one's hand from a hot stove?

Rose did not finish her homework by the 7:00 p.m.deadline given her,so she was barred from watching television for one week.This is an example of:

Give at least five reasons why rewards fail to motivate.

Extinction is the weakening of a behavior by ignoring it or making sure it is not reinforced.

When a fixed number of responses must be emitted before reinforcement occurs,it refers to:

To qualify as effective feedback,information must be subjective.

Needed: People-Centered Managers and Workplaces

Organizational Culture, Socialization, and Mentoring

Developing Global Managers

Understanding Social Perception and Managing Diversity

Appreciating Individual Differences: Intelligence, ability, personality, core Self-Evaluations, attitudes, and Emotions

Motivation I: Needs, Job Design, and Satisfaction

Motivation Ii: Equity, Expectancy, and Goal Setting

Effective Groups and Teams

Making Decisions

Managing Conflict and Negotiating

Communicating in the Digital Age

Influence, Power, and Politics: an Organizational Survival Kit

Leadership

Designing Effective Organizations

Managing Change and Organizational Learning

Filters

Exam 8: Improving Performance With Feedback, Rewards, and Positive Reinforcement

State the do's and don'ts to be followed while giving feedback.

With a fixed interval schedule,a certain number of responses must be emitted before reinforcement occurs.

Which of the following strengthens a behavior by contingently withdrawing something displeasing?

Comparison of anonymous feedback from one's supervisor,subordinates,and peers with self-perceptions is known as _____ feedback.

Explain pay for performance,its importance,and its basic forms.

Generally,people tend to perceive and recall _____ feedback more accurately than they do _____ feedback.

In the R-S model,the "R" and "S" stand for "reward" and "stimulus."

The three main sources of feedback include oneself,others,and:

When rewards come from the environment,they are called _____ rewards.

Respondent behavior describes only a very small proportion of adult human behavior.

Traditional appraisals are different from feedback in the sense that they:

Making behavior occur less often by ignoring or not reinforcing it is called:

Feedback serves two functions for those who receive it: _____ and:

Pay for performance is also referred to as:

According to Skinner,which of the following categories of behavior described a very small proportion of adult human behavior,such as shedding tears while peeling onions and reflexively withdrawing one's hand from a hot stove?

Rose did not finish her homework by the 7:00 p.m.deadline given her,so she was barred from watching television for one week.This is an example of:

Give at least five reasons why rewards fail to motivate.

Extinction is the weakening of a behavior by ignoring it or making sure it is not reinforced.

When a fixed number of responses must be emitted before reinforcement occurs,it refers to:

To qualify as effective feedback,information must be subjective.

Needed: People-Centered Managers and Workplaces

Organizational Culture, Socialization, and Mentoring

Developing Global Managers

Understanding Social Perception and Managing Diversity

Appreciating Individual Differences: Intelligence, ability, personality, core Self-Evaluations, attitudes, and Emotions

Motivation I: Needs, Job Design, and Satisfaction

Motivation Ii: Equity, Expectancy, and Goal Setting

Effective Groups and Teams

Making Decisions

Managing Conflict and Negotiating

Communicating in the Digital Age

Influence, Power, and Politics: an Organizational Survival Kit

Leadership

Designing Effective Organizations

Managing Change and Organizational Learning

Filters

Generally,people tend to perceive and recall _ feedback more accurately than they do _ feedback.