Question 1

Kent Hodgson's principle of loyalty implies that:

Accepted Answer

A)  people should be treated justly. 
B)  all persons have the right to self-determination. 
C)  the truth should be told to those who have a right to know it. 
D)  promises,contracts,and commitments should be honored. 
E)  actions should accomplish the "greatest good for the greatest number" of people. 
A)  people should be treated justly. 
B)  all persons have the right to self-determination. 
C)  the truth should be told to those who have a right to know it. 
D)  promises,contracts,and commitments should be honored. 
E)  actions should accomplish the "greatest good for the greatest number" of people. D

Question 2

Theory Y assumptions about employees,according to McGregor,are pessimistic and negative.

Accepted Answer

A) True 
 B)False  False

Question 3

What is the contingency approach to management?

Accepted Answer

The contingency approach calls for using management concepts and techniques in a situationally appropriate manner,instead of trying to rely on "one best way." The contingency approach encourages managers to view organizational behaviour within a situational context.According to this modern perspective,evolving situations,not hard-and-fast rules,determine when and where various management techniques are appropriate.Organizational behavior specialists embrace the contingency approach because it helps them realistically interrelate individuals,groups,and organizations.

Question 4

An ethical organization strives to increase the need for whistle-blowing within the organization.

Accepted Answer

A) True 
 B)False

Question 5

_____ is the productive potential of an individual's knowledge and actions.

Accepted Answer

A)  Social cost 
B)  Optimism 
C)  Motivation 
D)  Teamwork 
E)  Human capital 
A)  Social cost 
B)  Optimism 
C)  Motivation 
D)  Teamwork 
E)  Human capital

Question 6

The concept of _____ means that businesses have obligations to others,beyond shareholders and beyond the bounds of law or contract.

Accepted Answer

A)  collaborative leadership 
B)  corporate social responsibility 
C)  positive organizational behavior 
D)  communities of innovation 
E)  contingency theory 
A)  collaborative leadership 
B)  corporate social responsibility 
C)  positive organizational behavior 
D)  communities of innovation 
E)  contingency theory

Question 7

Which of these is a Theory X assumption about people at work?

Accepted Answer

A)  Work is a natural activity. 
B)  People are capable of self-direction if they are committed to objectives. 
C)  The typical employee can learn to accept and seek responsibility. 
D)  People become committed to objectives if they are rewarded for doing so. 
E)  Most people prefer to be directed. 
A)  Work is a natural activity. 
B)  People are capable of self-direction if they are committed to objectives. 
C)  The typical employee can learn to accept and seek responsibility. 
D)  People become committed to objectives if they are rewarded for doing so. 
E)  Most people prefer to be directed.

Question 8

Organizations can reduce the need for whistle-blowing by encouraging free and open expression of dissenting viewpoints.

Accepted Answer

A) True 
 B)False

Question 9

The 1933 book "The Human Problems of an Industrial Civilization",which advised managers to attend to employees' emotional needs,was written by:

Accepted Answer

A)  Mary Parker Follet. 
B)  Fredrick Taylor. 
C)  Elton Mayo. 
D)  Douglas McGregor. 
E)  Clayton Christensen. 
A)  Mary Parker Follet. 
B)  Fredrick Taylor. 
C)  Elton Mayo. 
D)  Douglas McGregor. 
E)  Clayton Christensen.

Question 10

Sustainable businesses are led by CEOs who take a target-driven approach rather than an inclusive approach.

Accepted Answer

A) True 
 B)False

Question 11

By definition,organizational behavior is research-oriented and not application-oriented.

Accepted Answer

A) True 
 B)False

Question 12

The 'C' in Fred Luthans's CHOSE model of key positive organizational behavior (POB)dimensions stands for confidence.

Accepted Answer

A) True 
 B)False

Question 13

Which of these is a way to develop social capital within an organization?

Accepted Answer

A)  Building knowledge 
B)  Skills training 
C)  Economic motivation 
D)  Forming sports teams 
E)  Product development 
A)  Building knowledge 
B)  Skills training 
C)  Economic motivation 
D)  Forming sports teams 
E)  Product development

Question 14

Human and social capital cannot be built; they are inherent qualities.

Accepted Answer

A) True 
 B)False

Question 15

_____ calls for using management concepts and techniques in a situationally appropriate manner,instead of trying to rely on "one best way."

Accepted Answer

A)  The contingency approach 
B)  McGregor's Theory X 
C)  Maslow's hierarchy of needs 
D)  Taylorism 
E)  The human relations approach 
A)  The contingency approach 
B)  McGregor's Theory X 
C)  Maslow's hierarchy of needs 
D)  Taylorism 
E)  The human relations approach

Question 16

John has always believed that his employees are lazy and they dislike work.He is afraid that if he does not provide close direction and supervision,they will goof off.John's managerial style conforms to:

Accepted Answer

A)  Maslow's hierarchy of needs. 
B)  the findings of the Hawthorne studies. 
C)  Mary Follet's theories. 
D)  the human relations view. 
E)  McGregor's Theory X. 
A)  Maslow's hierarchy of needs. 
B)  the findings of the Hawthorne studies. 
C)  Mary Follet's theories. 
D)  the human relations view. 
E)  McGregor's Theory X.

Question 17

Which of the following represents a company's investment in developing its human capital?

Accepted Answer

A)  Training employees to develop skills 
B)  Encouraging team-building in the company 
C)  Starting a company basketball team 
D)  Following the required safety regulations 
E)  Improving the product development process 
A)  Training employees to develop skills 
B)  Encouraging team-building in the company 
C)  Starting a company basketball team 
D)  Following the required safety regulations 
E)  Improving the product development process

Question 18

Humaneness is one of the seven moral principles defined by Kent Hodgson.It means that:

Accepted Answer

A)  the lives of people should be respected and human beings have a right to live. 
B)  all persons are intrinsically valuable and have the right to self-determination. 
C)  the truth should be told to those who have a right to know it. 
D)  our actions should accomplish the "greatest good for the greatest number" of people. 
E)  we should do good to others as well as to ourselves. 
A)  the lives of people should be respected and human beings have a right to live. 
B)  all persons are intrinsically valuable and have the right to self-determination. 
C)  the truth should be told to those who have a right to know it. 
D)  our actions should accomplish the "greatest good for the greatest number" of people. 
E)  we should do good to others as well as to ourselves.

Question 19

An organization wants to develop and implement a code of ethics in order to encourage ethical behavior among employees.Which of the following is a desirable characteristic for an organization's code of ethics?

Accepted Answer

A)  The code of ethics should encourage whistle-blowing in cases of ethical lapses. 
B)  The code of ethics should only be developed if employees are morally attentive. 
C)  The code of ethics should be backed by support from top management. 
D)  The code of ethics should cover general,rather than specific,ethical cases. 
E)  Enforcement of the code of ethics should not be based on punishment and reward. 
A)  The code of ethics should encourage whistle-blowing in cases of ethical lapses. 
B)  The code of ethics should only be developed if employees are morally attentive. 
C)  The code of ethics should be backed by support from top management. 
D)  The code of ethics should cover general,rather than specific,ethical cases. 
E)  Enforcement of the code of ethics should not be based on punishment and reward.

Question 20

Discuss the importance of human capital for employers.How can employers develop their firm's human capital?

Accepted Answer

A present or future employee with the ri

Kent Hodgson's principle of loyalty implies that:

Theory Y assumptions about employees,according to McGregor,are pessimistic and negative.

What is the contingency approach to management?

An ethical organization strives to increase the need for whistle-blowing within the organization.

_____ is the productive potential of an individual's knowledge and actions.

The concept of _____ means that businesses have obligations to others,beyond shareholders and beyond the bounds of law or contract.

Which of these is a Theory X assumption about people at work?

Organizations can reduce the need for whistle-blowing by encouraging free and open expression of dissenting viewpoints.

The 1933 book "The Human Problems of an Industrial Civilization",which advised managers to attend to employees' emotional needs,was written by:

Sustainable businesses are led by CEOs who take a target-driven approach rather than an inclusive approach.

By definition,organizational behavior is research-oriented and not application-oriented.

The 'C' in Fred Luthans's CHOSE model of key positive organizational behavior (POB)dimensions stands for confidence.

Which of these is a way to develop social capital within an organization?

Human and social capital cannot be built; they are inherent qualities.

_____ calls for using management concepts and techniques in a situationally appropriate manner,instead of trying to rely on "one best way."

John has always believed that his employees are lazy and they dislike work.He is afraid that if he does not provide close direction and supervision,they will goof off.John's managerial style conforms to:

Which of the following represents a company's investment in developing its human capital?

Humaneness is one of the seven moral principles defined by Kent Hodgson.It means that:

An organization wants to develop and implement a code of ethics in order to encourage ethical behavior among employees.Which of the following is a desirable characteristic for an organization's code of ethics?

Discuss the importance of human capital for employers.How can employers develop their firm's human capital?

Organizational Culture, Socialization, and Mentoring

Developing Global Managers

Understanding Social Perception and Managing Diversity

Appreciating Individual Differences: Intelligence, ability, personality, core Self-Evaluations, attitudes, and Emotions

Motivation I: Needs, Job Design, and Satisfaction

Motivation Ii: Equity, Expectancy, and Goal Setting

Improving Performance With Feedback, Rewards, and Positive Reinforcement

Effective Groups and Teams

Making Decisions

Managing Conflict and Negotiating

Communicating in the Digital Age

Influence, Power, and Politics: an Organizational Survival Kit

Leadership

Designing Effective Organizations

Managing Change and Organizational Learning

Filters

Exam 1: Needed: People-Centered Managers and Workplaces

Kent Hodgson's principle of loyalty implies that:

Theory Y assumptions about employees,according to McGregor,are pessimistic and negative.

What is the contingency approach to management?

An ethical organization strives to increase the need for whistle-blowing within the organization.

_____ is the productive potential of an individual's knowledge and actions.

The concept of _____ means that businesses have obligations to others,beyond shareholders and beyond the bounds of law or contract.

Which of these is a Theory X assumption about people at work?

Organizations can reduce the need for whistle-blowing by encouraging free and open expression of dissenting viewpoints.

The 1933 book "The Human Problems of an Industrial Civilization",which advised managers to attend to employees' emotional needs,was written by:

Sustainable businesses are led by CEOs who take a target-driven approach rather than an inclusive approach.

By definition,organizational behavior is research-oriented and not application-oriented.

The 'C' in Fred Luthans's CHOSE model of key positive organizational behavior (POB)dimensions stands for confidence.

Which of these is a way to develop social capital within an organization?

Human and social capital cannot be built; they are inherent qualities.

_____ calls for using management concepts and techniques in a situationally appropriate manner,instead of trying to rely on "one best way."

John has always believed that his employees are lazy and they dislike work.He is afraid that if he does not provide close direction and supervision,they will goof off.John's managerial style conforms to:

Which of the following represents a company's investment in developing its human capital?

Humaneness is one of the seven moral principles defined by Kent Hodgson.It means that:

An organization wants to develop and implement a code of ethics in order to encourage ethical behavior among employees.Which of the following is a desirable characteristic for an organization's code of ethics?

Discuss the importance of human capital for employers.How can employers develop their firm's human capital?

Organizational Culture, Socialization, and Mentoring

Developing Global Managers

Understanding Social Perception and Managing Diversity

Appreciating Individual Differences: Intelligence, ability, personality, core Self-Evaluations, attitudes, and Emotions

Motivation I: Needs, Job Design, and Satisfaction

Motivation Ii: Equity, Expectancy, and Goal Setting

Improving Performance With Feedback, Rewards, and Positive Reinforcement

Effective Groups and Teams

Making Decisions

Managing Conflict and Negotiating

Communicating in the Digital Age

Influence, Power, and Politics: an Organizational Survival Kit

Leadership

Designing Effective Organizations

Managing Change and Organizational Learning

Filters