Question 1

An example of high task significance is nursing the sick in the hospital intensive care unit.

Accepted Answer

A) True 
 B)False

Question 2

In a piece-rate pay plan,employees are paid

Accepted Answer

A) a piece of company profits equal to their production quota. 
B) a piece of their salary and increases when specific targets are met or surpassed. 
C) a fixed hourly rate and a bonus for achieving targets. 
D) a fixed sum for each unit of production completed. 
E) a fixed sum based on their performance appraisal. 
A) a piece of company profits equal to their production quota. 
B) a piece of their salary and increases when specific targets are met or surpassed. 
C) a fixed hourly rate and a bonus for achieving targets. 
D) a fixed sum for each unit of production completed. 
E) a fixed sum based on their performance appraisal.

Question 3

Kirsten was happy with recent changes to her job.She now has more freedom,independence,and responsibility,as she now is able to complete all seven steps of assembly by herself.She also inspects her product to ensure it is functioning.This is an example of

Accepted Answer

A) job rotation. 
B) job enrichment. 
C) job security. 
D) job sharing. 
E) job evaluation. 
A) job rotation. 
B) job enrichment. 
C) job security. 
D) job sharing. 
E) job evaluation.

Question 4

Zenith Inc.has established a employee program committee where a small group employees are encouraged to formally participate with management in decision making for establishing employee programs in the company.This committee is the company's involvement in:

Accepted Answer

A) joint decision making. 
B) representative participation. 
C) performance norms. 
D) establishment of work councils. 
E) autocratic decision making. 
A) joint decision making. 
B) representative participation. 
C) performance norms. 
D) establishment of work councils. 
E) autocratic decision making.

Question 5

Employees in a bonus plan can receive incentive awards even when the organization isn't profitable.

Accepted Answer

A) True 
 B)False

Question 6

In an effort to motivate and retain top performers,more companies are increasing the differential between top and bottom performers.

Accepted Answer

A) True 
 B)False

Question 7

Giving rewards for things that were previously done for intrinsic motivation will decrease motivation.

Accepted Answer

A) True 
 B)False

Question 8

Job rotation is defined as

Accepted Answer

A) changing jobs every month so as to keep the newness level high. 
B) changing jobs every week so as to keep the newness level high. 
C) an opportunity for employees to change jobs when they feel the need. 
D) the systematic removal of employees and their replacement by new,energetic employees. 
E) the periodic shifting of an employee from one task to another. 
A) changing jobs every month so as to keep the newness level high. 
B) changing jobs every week so as to keep the newness level high. 
C) an opportunity for employees to change jobs when they feel the need. 
D) the systematic removal of employees and their replacement by new,energetic employees. 
E) the periodic shifting of an employee from one task to another.

Question 9

Paying a data entry clerk an hourly rate plus bonus per page is an example of a

Accepted Answer

A) variable-pay plan. 
B) modified piece-rate plan. 
C) teamwork incentive plan. 
D) gainsharing plan. 
E) piece-rate plan. 
A) variable-pay plan. 
B) modified piece-rate plan. 
C) teamwork incentive plan. 
D) gainsharing plan. 
E) piece-rate plan.

Question 10

Employee involvement strategies try to increase an employee's

Accepted Answer

A) distributive justice. 
B) organizational commitment. 
C) organizational rivalry. 
D) participative management. 
E) gainsharing. 
A) distributive justice. 
B) organizational commitment. 
C) organizational rivalry. 
D) participative management. 
E) gainsharing.

Question 11

Money alone does not motivate.Explain the latest research findings of how pay affects employees.

Accepted Answer

- high pay has a moderate relationship t

Question 12

The key universal characteristic of telecommuting is that the employees work in their own homes.

Accepted Answer

A) True 
 B)False

Question 13

Jake was confused.He rewarded his new sales team with new watches for their excellent performance.However,his new sales team did not seem to appreciate the watches.This suggests that motivation theories do not necessarily work.

Accepted Answer

A) True 
 B)False

Question 14

When an organization has employees who sit on the company's board of directors,the company is increasing employee involvement through

Accepted Answer

A) participative management. 
B) collaborative labour relations. 
C) representative participation. 
D) hierarchical participation. 
E) high power distance. 
A) participative management. 
B) collaborative labour relations. 
C) representative participation. 
D) hierarchical participation. 
E) high power distance.

Question 15

Pay,benefits,and intrinsic rewards must be carefully designed in order to enhance

Accepted Answer

A) employee stock options. 
B) individual incentives. 
C) employee pay for performance. 
D) skill-based pay. 
E) motivation. 
A) employee stock options. 
B) individual incentives. 
C) employee pay for performance. 
D) skill-based pay. 
E) motivation.

Question 16

As Gail has gained more experience as a customer service representative in a bank,she has been given more freedom to complete transactions for clients by herself and she has been given more responsibilities for planning her training courses and skill development.Gail is experiencing

Accepted Answer

A) job design. 
B) job enrichment. 
C) job rotation. 
D) job satisfaction. 
E) job enlargement. 
A) job design. 
B) job enrichment. 
C) job rotation. 
D) job satisfaction. 
E) job enlargement.

Question 17

It is important that employees perceive a clear linkage between rewards and performance.

Accepted Answer

A) True 
 B)False

Question 18

Expectancy theory tells us that a key component of motivation is

Accepted Answer

A) the link between satisfaction and compensation. 
B) the link between seniority and compensation. 
C) the link between productivity and compensation. 
D) the link between performance and reward. 
E) the link between profit and compensation. 
A) the link between satisfaction and compensation. 
B) the link between seniority and compensation. 
C) the link between productivity and compensation. 
D) the link between performance and reward. 
E) the link between profit and compensation.

Question 19

Jobs that are high on motivating potential must be high on both

Accepted Answer

A) creativity and responsibility. 
B) autonomy and feedback. 
C) compensation and responsibility. 
D) variety and potential. 
E) idealism and responsibility. 
A) creativity and responsibility. 
B) autonomy and feedback. 
C) compensation and responsibility. 
D) variety and potential. 
E) idealism and responsibility.

Question 20

Ama Foods uses thank you cards to express gratitude to individuals and teams that have benefited the organization.This is an example of management providing

Accepted Answer

A) extrinsic rewards. 
B) intrinsic rewards. 
C) gainsharing. 
D) skill-based compensation. 
E) flexible benefits. 
A) extrinsic rewards. 
B) intrinsic rewards. 
C) gainsharing. 
D) skill-based compensation. 
E) flexible benefits.

An example of high task significance is nursing the sick in the hospital intensive care unit.

In a piece-rate pay plan,employees are paid

Kirsten was happy with recent changes to her job.She now has more freedom,independence,and responsibility,as she now is able to complete all seven steps of assembly by herself.She also inspects her product to ensure it is functioning.This is an example of

Zenith Inc.has established a employee program committee where a small group employees are encouraged to formally participate with management in decision making for establishing employee programs in the company.This committee is the company's involvement in:

Employees in a bonus plan can receive incentive awards even when the organization isn't profitable.

In an effort to motivate and retain top performers,more companies are increasing the differential between top and bottom performers.

Giving rewards for things that were previously done for intrinsic motivation will decrease motivation.

Job rotation is defined as

Paying a data entry clerk an hourly rate plus bonus per page is an example of a

Employee involvement strategies try to increase an employee's

Money alone does not motivate.Explain the latest research findings of how pay affects employees.

The key universal characteristic of telecommuting is that the employees work in their own homes.

Jake was confused.He rewarded his new sales team with new watches for their excellent performance.However,his new sales team did not seem to appreciate the watches.This suggests that motivation theories do not necessarily work.

When an organization has employees who sit on the company's board of directors,the company is increasing employee involvement through

Pay,benefits,and intrinsic rewards must be carefully designed in order to enhance

As Gail has gained more experience as a customer service representative in a bank,she has been given more freedom to complete transactions for clients by herself and she has been given more responsibilities for planning her training courses and skill development.Gail is experiencing

It is important that employees perceive a clear linkage between rewards and performance.

Expectancy theory tells us that a key component of motivation is

Jobs that are high on motivating potential must be high on both

Ama Foods uses thank you cards to express gratitude to individuals and teams that have benefited the organization.This is an example of management providing

What Is Organizational Behaviour

Perception, personality, and Emotions

Values, attitudes, and Diversity in the Workplace

Theories of Motivation

Groups and Teamwork

Communication

Power and Politics

Conflict and Negotiation

Organizational Culture

Leadership

Decision Making, creativity, and Ethics

Organizational Structure

Organizational Change

Filters

Exam 5: Motivation in Action

An example of high task significance is nursing the sick in the hospital intensive care unit.

In a piece-rate pay plan,employees are paid

Kirsten was happy with recent changes to her job.She now has more freedom,independence,and responsibility,as she now is able to complete all seven steps of assembly by herself.She also inspects her product to ensure it is functioning.This is an example of

Zenith Inc.has established a employee program committee where a small group employees are encouraged to formally participate with management in decision making for establishing employee programs in the company.This committee is the company's involvement in:

Employees in a bonus plan can receive incentive awards even when the organization isn't profitable.

In an effort to motivate and retain top performers,more companies are increasing the differential between top and bottom performers.

Giving rewards for things that were previously done for intrinsic motivation will decrease motivation.

Job rotation is defined as

Paying a data entry clerk an hourly rate plus bonus per page is an example of a

Employee involvement strategies try to increase an employee's

Money alone does not motivate.Explain the latest research findings of how pay affects employees.

The key universal characteristic of telecommuting is that the employees work in their own homes.

Jake was confused.He rewarded his new sales team with new watches for their excellent performance.However,his new sales team did not seem to appreciate the watches.This suggests that motivation theories do not necessarily work.

When an organization has employees who sit on the company's board of directors,the company is increasing employee involvement through

Pay,benefits,and intrinsic rewards must be carefully designed in order to enhance

As Gail has gained more experience as a customer service representative in a bank,she has been given more freedom to complete transactions for clients by herself and she has been given more responsibilities for planning her training courses and skill development.Gail is experiencing

It is important that employees perceive a clear linkage between rewards and performance.

Expectancy theory tells us that a key component of motivation is

Jobs that are high on motivating potential must be high on both

Ama Foods uses thank you cards to express gratitude to individuals and teams that have benefited the organization.This is an example of management providing

What Is Organizational Behaviour

Perception, personality, and Emotions

Values, attitudes, and Diversity in the Workplace

Theories of Motivation

Groups and Teamwork

Communication

Power and Politics

Conflict and Negotiation

Organizational Culture

Leadership

Decision Making, creativity, and Ethics

Organizational Structure

Organizational Change

Filters