Exam 3: Values, attitudes, and Diversity in the Workplace

Which of the following best describes ethics?

When we research employee attitudes in the workplace,one attitude we study is job satisfaction.

Components of organizational commitment include

SCENARIO 3-1 Making sense of behaviour in organizations is challenging at the best of times.Many changes occur on almost a daily basis,which affects a company's ability to compete and maintain profitability while at the same time paying attention to employee needs,globalization and increasing multiculturalism.Jack Fraser,director of human resources at Central Telecom,wished to take some further training and join managers from other organizations to learn about the forces that shape workplace diversity.During his training sessions,Jack became keenly aware of the many factors that cause and contribute to diversity and what some of the impacts are upon employees individually and collectively.Jack determined that if Central Telecom is to keep pace with the competition and provide a good place for employees to work and also retain their services over the longer term,he would have to develop a program and standards to facilitate the process.Good dialogue with company personnel,accurate information from others with similar experiences,and a dedication toward a quality work life would all assist.Sensitive issues centered on employee values and attitudes would have to be addressed and the impact from the larger society considered and incorporated.In short,Jack needs to grasp not only a full understanding of organizational dynamics,but must use his experience and expertise to apply the process to his company. -Refer to Scenario 3-1.In discussions with the CEO of a Canadian electronic manufacturing firm,Jack learned that many Canadian companies have a lack of diversity on their board of directors.This may hinder Canadian companies because research shows diverse boards

The relationship between job satisfaction and productivity is that high job performance causes high job satisfaction.

Carol just started her first job,and even though she was inexperienced,she had a strong belief in her inner worth and basic competence,so she expected to perform well.Carol is exhibiting positive

SCENARIO 3-1 Making sense of behaviour in organizations is challenging at the best of times.Many changes occur on almost a daily basis,which affects a company's ability to compete and maintain profitability while at the same time paying attention to employee needs,globalization and increasing multiculturalism.Jack Fraser,director of human resources at Central Telecom,wished to take some further training and join managers from other organizations to learn about the forces that shape workplace diversity.During his training sessions,Jack became keenly aware of the many factors that cause and contribute to diversity and what some of the impacts are upon employees individually and collectively.Jack determined that if Central Telecom is to keep pace with the competition and provide a good place for employees to work and also retain their services over the longer term,he would have to develop a program and standards to facilitate the process.Good dialogue with company personnel,accurate information from others with similar experiences,and a dedication toward a quality work life would all assist.Sensitive issues centered on employee values and attitudes would have to be addressed and the impact from the larger society considered and incorporated.In short,Jack needs to grasp not only a full understanding of organizational dynamics,but must use his experience and expertise to apply the process to his company. -Refer to Scenario 3-1.To design an effective diversity training program Jack will need to design an approach that will focus on a variety of programs in

In order for Coron Entertainment to develop a competitive advantage with employee diversity they will need to develop effective,comprehensive workforce programs that include:

There is only a modest overall relationship between job satisfaction and organizational citizenship behaviour (OCB).

Individualism is the degree to which people prefer to act as ________,whereas collectivism is the equivalent of ________.

List and describe the dominant values of each of the three age groups who make up the workforce.Provide examples to support your response.

Ted has expressed that among his life goals are to write a book,volunteer extensively,and travel abroad.These are examples of Ted's

As a manager,Troy tries to keep his employees happy,as he has always believed that an individual's job satisfaction leads to higher productivity.Is Troy correct?

The relationship between job satisfaction and productivity is stronger when the employees have higher discretion to act on their attitudes.

SCENARIO 3-1 Making sense of behaviour in organizations is challenging at the best of times.Many changes occur on almost a daily basis,which affects a company's ability to compete and maintain profitability while at the same time paying attention to employee needs,globalization and increasing multiculturalism.Jack Fraser,director of human resources at Central Telecom,wished to take some further training and join managers from other organizations to learn about the forces that shape workplace diversity.During his training sessions,Jack became keenly aware of the many factors that cause and contribute to diversity and what some of the impacts are upon employees individually and collectively.Jack determined that if Central Telecom is to keep pace with the competition and provide a good place for employees to work and also retain their services over the longer term,he would have to develop a program and standards to facilitate the process.Good dialogue with company personnel,accurate information from others with similar experiences,and a dedication toward a quality work life would all assist.Sensitive issues centered on employee values and attitudes would have to be addressed and the impact from the larger society considered and incorporated.In short,Jack needs to grasp not only a full understanding of organizational dynamics,but must use his experience and expertise to apply the process to his company. -Refer to Scenario 3-1.Jack has completed a review of recent research on organizational commitment; his research tells him that organizational commitment is

Within Hofstede's research,a culture emphasizing ________ would value thrift,persistence and tradition.

________ represents differences in values,personality and work preferences whereas ________ represents differences in easily recognizable characteristics such as gender,race,and age.