Question 1

Jolene's office cubicle is next to a colleague who has a provocative calendar hanging on the wall and can be frequently overheard telling vulgar jokes. The colleague's behavior is an example of

Accepted Answer

A) hostile work environment sexual harassment. 
B) low gender egalitarianism. 
C) quid pro quo sexual harassment. 
D) reverse discrimination harassment. 
E) the glass ceiling effect.

Question 2

Explain why the managers' actions are critical to achieving the ethical and business imperatives associated with effective diversity management.

Accepted Answer

The answer of Explain why the managers' actions are critical...

Question 3

Vijay submitted a request to take a day off work for an upcoming religious holiday that does not conform with his employer's holiday schedule. Vijay made sure to submit his request many weeks prior to the holiday and has identified other employees who are willing to trade shifts with him to ensure sufficient coverage. How would you recommend Vijay's manager respond to the request?

Accepted Answer

The answer of Vijay submitted a request to take a...

Question 4

Maurice and Barry work in an electronics store and are the only two African-American employees. The store manager is authorized to randomly inspect employee lockers as part of store security protocols; however, he routinely chooses Maurice and Barry's lockers to search. The manager also frequently spot checks Maurice and Barry's timecards while not doing so for other employees. The manager's behavior exhibits

Accepted Answer

A) procedural justice. 
B) best in class security protocols. 
C) distributive justice. 
D) overt discrimination. 
E) race schema.

Question 5

Jada is establishing a fair complaint procedure for her organization, so allegations of sexual harassment are given proper attention. To be effective, Jada's procedure should ensure

Accepted Answer

A) all organization members are aware of the complaint. 
B) the alleged harassers are fairly treated. 
C) the alleged harassers and victims deal with the problem on their own. 
D) complaints are dealt with at a leisurely pace. 
E) the alleged harassers are let off with a warning if it is their first offence.

Question 6

Jared, a regional manager for a pet supply chain, is responsible for keeping his employees updated on changes in diversity policies. Jared plays the role of a ________ in managing diversity.

Accepted Answer

A) disseminator 
B) leader 
C) liaison 
D) figurehead 
E) communicator

Question 7

Jaleel works for a company that consistently reviews diversity data and actively manages goals for attracting employees who represent diverse races, genders, religions, and other characteristics. Is this approach sufficient to ensure Jaleel and other minorities will be satisfied with the company? Explain your answer.

Accepted Answer

The answer of Jaleel works for a company that consistently...

Question 8

To achieve distributive justice within an organization, managers should ensure that

Accepted Answer

A) all members of an organization receive identical or similar outcomes. 
B) women consistently earn more than men. 
C) outcomes are distributed privately to avoid comparison across individuals or groups. 
D) traditionally oppressed groups receive the most favorable outcomes. 
E) outcomes are not distributed based on a person's personal characteristics like race or age.

Question 9

Every day Isaiah is finding it difficult to focus on his job due to insulting remarks regarding his gender identity and derogatory slurs from his coworkers. He is considering quitting his job. Isaiah is experiencing

Accepted Answer

A) hostile work environment harassment. 
B) reverse discrimination. 
C) quid pro quo harassment. 
D) procedural justice. 
E) distributive justice.

Question 10

A schema is

Accepted Answer

A) the invisible barrier that prevents minorities and women from being promoted to top corporate positions. 
B) a person's preconceived notions about the nature of men and women and their traits. 
C) an abstract knowledge structure stored in memory, making possible the interpretation and organization of information about people, events, or situations. 
D) a collection of simplistic and often inaccurate beliefs about the typical characteristics of particular groups of people. 
E) a systematic tendency to use information about others in ways that result in biases.

Question 11

At her new job, Nicole developed a supportive relationship with Sheila, who worked with the same real estate agency for several years. Nicole talked with Sheila about a problem she was facing in the workplace. Sheila suggested possible solutions and they discussed the strengths and weaknesses of each. This is an example of

Accepted Answer

A) a schema. 
B) shared perception. 
C) mentoring. 
D) suppressing personal style. 
E) coaching.

Question 12

Define the concepts of implicit bias, social status bias, and salience effect. Provide an example of how each may manifest in a workplace.

Accepted Answer

The answer of Define the concepts of implicit bias, social...

Question 13

Whenever Nalini goes to the warehouse to pick up time sheets, she is confronted with whistles and lewd comments from male coworkers, making her uncomfortable. What type of environment is this?

Accepted Answer

A) whistle-blowing environment 
B) diverse environment 
C) quid pro quo environment 
D) hostile work environment 
E) accommodative environment

Question 14

As a manager, Julia believes that every member of her team should receive the same pay raise each year regardless of their individual contribution. Julia is following the distributive justice principle when managing salaries in this way.

Accepted Answer

A) True 
 B)False

Question 15

Glenda wants to ensure that her employees not only support diversity among themselves but also among all their customers. For effective management of diversity, Glenda schedules her employees so that diverse individuals regularly work together. The employees build relationships, learn from each other, and support each other. Glenda's management approach fits the ________ managerial role.

Accepted Answer

A) monitor 
B) entrepreneur 
C) liaison 
D) leader 
E) disseminator

Question 16

One strategy to ensure that diversity is managed effectively in an organization is to

Accepted Answer

A) focus attention on individuals who are conspicuously different so all perspectives are considered. 
B) evaluate individuals in extremes of positivity or negativity to avoid gray areas. 
C) discourage the sharing of differing perspectives to avoid conflict. 
D) cover up biases and stereotypes to keep the environment positive. 
E) secure top management commitment to align human resources.

Question 17

You have just been hired to create a diversity awareness program. Identify three elements the program should include, and explain why each element is important.

Accepted Answer

The answer of You have just been hired to create...

Question 18

The salience effect is the tendency to

Accepted Answer

A) perceive others who are like ourselves more positively than we perceive people who are different. 
B) focus attention on individuals who are conspicuously different from others in a group. 
C) perceive individuals with a higher position in the social hierarchy more positively than we perceive those with a lower position in the social hierarchy. 
D) perceive individuals with disabilities as noncontributors to society. 
E) focus attention on individuals who see themselves more positively than others around them.

Question 19

In addition to prohibiting discrimination in employment, the Civil Rights Act of 1991

Accepted Answer

A) specifically protects the rights of women in matters related to pregnancy and childbirth. 
B) allows for the awarding of punitive and compensatory damages in cases of intentional discrimination. 
C) prohibits discrimination against disabled individuals. 
D) requires that men and women be paid equally if they are performing equal work. 
E) requires that employers provide 12 weeks of unpaid leave.

Question 20

What might make it especially difficult for women or minorities to receive promotions when the company's managers, especially those in top positions are white men?

Accepted Answer

A) Implicit bias can lead to unfair treatment of diverse employees simply because they are different from the managers who are making decisions that affect their future. 
B) The salience effect causes people to focus attention on individuals who are conspicuously different from themselves. 
C) Higher social status can cause people to be perceived more positively than those with a lower position in the social hierarchy. 
D) People tend to perceive individuals with disabilities as noncontributors to society. 
E) Implicit bias can cause people to see themselves more positively than others around them.

Exam 5: Managing Diverse Employees in a Multicultural Environment