Anthony Is a Salesperson for Xaim Chemicals and Is Faced

Multiple Choice

Anthony is a salesperson for Xaim Chemicals and is faced with a buyer objection. According to the LAARC method, the first thing Anthony needs to do is:

A) forestall.
B) ask confirmatory questions to the buyer.
C) respond to the objection.
D) listen carefully.
E) assess the objection.