Question 1

Which of the following are the BEST risk analysis tools to determine a project's risk level? (Select two.)

Accepted Answer

A)   Fishbone diagram
B)   RACI matrix
C)   Monte Carlo
D)   Process flowchart
E)   Expert judgmentF)  Project dashboard C,E

Question 2

A project manager is working on a project, which needs to be delivered within six months. The project sponsor has made it known that the six months is non-negotiable and additional funding can be provided, if required. The project is in the fifth month, and testing is ongoing. The project team has identified a major defect that will take up to one month to rectify. Which of the following is the BEST action for the project manager to take to ensure the project finishes as planned?

Accepted Answer

A)   Obtain additional resources to crash the timelines.
B)   Continue the project as is and communicate the imminent one-month delay to the sponsor.
C)   Fast-track non-critical-path activities.
D)   Deliver the products to meet the timelines and create an additional phase to address issues. A

Question 3

Which of the following charts is a mathematical diagram used to display values for two variables for a set of data?

Accepted Answer

A)   Histogram
B)   Fishbone
C)   Gantt
D)   Scatter D

Question 4

A project team is not delivering their tasks in a timely manner. Additionally, tasks are being reworked because requirements continue to be identified as work packages are being delivered. Which of the following are MOST likely missing from the project? (Choose two.)

Accepted Answer

A)   Project charter
B)   Organizational chart
C)   Scope document
D)   Status report
E)   Business caseF)  Project plan

Question 5

A PM has a complex project that requires coordination among numerous stakeholders. Which of the following is the MOST appropriate type of meeting for the stakeholders to hold?

Accepted Answer

A)   Virtual
B)   Impromptu
C)   One-on-one
D)   In-person

Question 6

During the testing phase, a team member has informed the project manager that the test environment was set with inadequate client information, putting the project in jeopardy. Which of the following should the project manager do NEXT?

Accepted Answer

A)   Ask the team member to move to a different test environment.
B)   Ask the team member to refrain from testing the scenarios.
C)   Revisit the risk management plan and provide corrective actions.
D)   Revisit the contingency plan and provide corrective actions.

Question 7

Two highly skilled resources, who are currently working on other projects, are assigned to a project manager. Personality conflicts between the two resources have adversely affected project completion. The project manager has asked a manager with direct authority over the resources to provide input to resolve the issue, but the project manager does not have the level of authority required to resolve the personality conflict. Which of the following structure types is this an example of?

Accepted Answer

A)   Strong matrix
B)   Balanced matrix
C)   Functional
D)   Weak matrix
E)   Projectized

Question 8

The key stakeholders have reported the project pace as being slow. The project sponsor would like to cancel the project if it cannot be completed before the end of the year. The project is scheduled to be completed three months after the requested date. To alter the pace of the project, which of the following should the project manager do FIRST?

Accepted Answer

A)   Give approval for the change requested by the project sponsor.
B)   Deny the request from the project sponsor.
C)   Document the change request from the project sponsor.
D)   Ask the project sponsor to change the request.

Question 9

The business stakeholder has been engaged late and has just had a chance to review the approved requirements. Consequently, it has been identified that there are a number of gaps in the requirements which are critical to the stakeholders's business unit. Which of the following actions should the project manager take?

Accepted Answer

A)   Initiate change control.
B)   Follow communications plan.
C)   Manage project quality.
D)   Prepare a performance report.

Question 10

Which of the following is a component of the project cost control?

Accepted Answer

A)   Scope statement
B)   Burn rate
C)   MOU
D)   SLA

Question 11

A project's stakeholders have not been informed of project updates and milestones by the CCB and project team. The stakeholders have threatened to withdraw project support. Which of the following should the project manager do to get buy-in from the stakeholders for the project?

Accepted Answer

A)   Update the communications plan to include the stakeholders
B)   Expedite completion of the project before support is withdrawn by the stakeholders
C)   Revise the quality management plan to include the project stakeholders
D)   Increase the number of status reports provided to the project stakeholders

Question 12

A project manager has noticed poor attendance as status meetings. Which of the following strategies should the project manager use to improve attendance? (Choose two.)

Accepted Answer

A)   Provide an agenda before the status meeting.
B)   Adhere to an agenda and scheduled time.
C)   Add non-project-related items to the agenda.
D)   Add and discuss new agenda items throughout the meeting.
E)   Discard the action items at the conclusion of the meeting.

Question 13

The project manager has noticed a vendor is not performing in accordance with the SLA. Which of the following items should the project manager use to highlight the vendor's areas of poor performance?

Accepted Answer

A)   Balanced score card
B)   WBS
C)   Post-project evaluation
D)   PERT

Question 14

Which of the following methods should a project manager use to improve email communication for a time-sensitive, high-visibility global project? (Choose two.)

Accepted Answer

A)   Limit email recipients to only required team members.
B)   Increase the number of emails to encourage team interaction.
C)   Set up emails with bold text and all caps in the subject line.
D)   Eliminate acronyms from the email to avoid miscommunication.
E)   Include more information to increase the length of each email message.F)  Include detailed technical consideration in each email.

Question 15

A fire occurred in the production facility over the weekend, affecting the machinery being used to produce a deliverable. No injuries were reported. Which of the following is MOST appropriate for the project manager to do NEXT?

Accepted Answer

A)   Refer to the contingency plan
B)   Conduct an immediate emergency team meeting
C)   Perform a SWOT analysis
D)   Implement the risk response plan

Question 16

A project manager is procuring new equipment from a vendor. The vendor requires a physical signature on all purchase orders. Which of the following should the project manager do to order the equipment quickly? (Choose two.)

Accepted Answer

A)   Mail the purchase order and follow up with a phone call.
B)   Fax the purchase order and follow up with a phone call.
C)   Drive to the vendor if local and provide a signed purchase order.
D)   Scan and send the purchase order and follow up with a phone call.
E)   Request a courier from the vendor to pick up the purchase order.

Question 17

At a project kickoff meeting, several team members acted unprofessionally. The project manager would like to set expectations for team interaction. Which of the following would BEST accomplish this?

Accepted Answer

A)   Team contract
B)   Corrective action plan
C)   User acceptance policy
D)   MOU
E)   SLA

Question 18

A project manager procures additional resources from a local company. Which of the following-describes this event?

Accepted Answer

A)   Reorganizing
B)   Onboarding
C)   Offshoring
D)   Outsourcing

Question 19

A project manager recently joined a projectized organization and is having many issues on five different projects. Which of the following risk activities should be performed FIRST? (Choose two.)

Accepted Answer

A)   Identify
B)   Coordinate
C)   Qualify
D)   Brainstorm
E)   MitigateF)  Assign

Question 20

During the storming stage of a project team's development, it is common to experience confusion about tasks and responsibilities because:

Accepted Answer

A)   there is unfamiliarity with the project structure.
B)   there is a lack of trust among team members.
C)   there are minimal team decisions.
D)   there is no engagement of the team by the project manager.

Exam 11: CompTIA Project+