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    Sales Management
  4. Exam
    Exam 12: Compensating Salespeople
  5. Question
    Although Many Customers Expect After-Sale Service on Repair Parts and Delivery
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Although Many Customers Expect After-Sale Service on Repair Parts and Delivery

Question 32

Question 32

True/False

Although many customers expect after-sale service on repair parts and delivery, compensation programs based on straight salary are not likely to encourage these important follow-up activities.

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