Beth Sells a Line of Ladders to Distribution Centres

Multiple Choice

Beth sells a line of ladders to distribution centres.When responding to a centre owner's objections about the safety of her product line, Beth shows the customer a report from an Occupational Safety and Health report that shows the ladders to be as safe as Beth claims they are.What technique is Beth using?

A) jury of peers' opinion method
B) outside reference technique
C) third party answer technique
D) boomerang method
E) counterbalance method