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Marketing Management Study Set 5
Exam 11: The Product Experience: Building the Brand
Path 4
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Question 21
Multiple Choice
Nickelodeon and Marriott partnered to create a kid-friendly chain of vacation-oriented hotels.This is an example of a _____ type of co-branding relationship.
Question 22
Multiple Choice
Over the years Athena Footwear had developed a reputation as a high quality brand of shoes at a moderate premium price point.Recently it decided to introduce a low-price line of shoes, however, the new line suffered from poor performance and durability, and if the shoes in the new line got wet, the colors would bleed.Because of these problems, the sales of new line were poor and the value of Athena Footwear's brand dropped significantly.This is an example of the ______ limitation of branding.
Question 23
Multiple Choice
The owners of ABC Medical Equipment has been developing the brand equity of their MRI and CAT Scan equipment.Now when some one mentions ABC's machines radiologists and hospital purchasing agents usually say that they have heard of ABC's offerings and are interested in learning more about them.This response signals a familiarity and potential commitment to the brand.They have achieved the _____ dimension of brand equity.
Question 24
True/False
The three customer brand roles are conveying information, educating and reassuring the customer during the purchase decision.
Question 25
Multiple Choice
Because Sony has so many different product offerings in various electronics categories, management has found that it is helpful to use brands to keep track of products in each category, Thus, they have different brand names for their televisions, DVD players, and portable music players.This is an example of the _______ role the brand plays for the brand sponsor.
Question 26
Multiple Choice
______ is defined as a summary of unique qualities attributed to the brand.
Question 27
Multiple Choice
Lexus enjoyed an advantage by making it much easier for local dealers to deal with warranty problems, thereby keeping the customer happy.This shows the importance of the _________ communicated by a warranty.