Question 1

A firm hires a supervisor to handle the communication between two functions. Which of the following integrating mechanisms is used in this case?

Accepted Answer

A)  integrating role 
B)  direct contact 
C)  task force 
D)  integrating department 
A)  integrating role 
B)  direct contact 
C)  task force 
D)  integrating department

Question 2

Which of the following refers to the integration mechanism where a new team of managers is created to coordinate the activities of functions or divisions?

Accepted Answer

A)  integrating department 
B)  direct contact 
C)  task force 
D)  hierarchy of authority 
A)  integrating department 
B)  direct contact 
C)  task force 
D)  hierarchy of authority

Question 3

Top-level managers make all the important decisions in an organization. This organization is said to be ________.

Accepted Answer

A)  differentiated 
B)  formalized 
C)  centralized 
D)  decentralized 
A)  differentiated 
B)  formalized 
C)  centralized 
D)  decentralized

Question 4

A ________ is a subunit composed of a group of people, working together, who possess similar skills or use the same kind of knowledge, tools, or techniques to perform their jobs.

Accepted Answer

A)  hierarchy 
B)  class 
C)  function 
D)  division 
A)  hierarchy 
B)  class 
C)  function 
D)  division

Question 5

Norms are ________.

Accepted Answer

A)  formal written statements that control behavior 
B)  atypical behaviors of a group of people 
C)  formal actions at lower levels in an organization 
D)  behaviors that are representative of a certain group 
A)  formal written statements that control behavior 
B)  atypical behaviors of a group of people 
C)  formal actions at lower levels in an organization 
D)  behaviors that are representative of a certain group

Question 6

The contingency approach to organizational design tailors organizational structure to the sources of uncertainty facing an organization.

Accepted Answer

A) True 
 B)False

Question 7

Integrating mechanisms such as task forces and teams help increase the level of standardization within an organization.

Accepted Answer

A) True 
 B)False

Question 8

Robert Downs, the CEO of a manufacturing firm, wants to improve the communication between marketing and production departments. He asks one manager from each department to coordinate the communication between these departments. Identify the integrating mechanism used in this case.

Accepted Answer

A)  task force 
B)  integrating department 
C)  direct contact 
D)  liaison role 
A)  task force 
B)  integrating department 
C)  direct contact 
D)  liaison role

Question 9

________ refers to the way in which an organization groups organizational tasks into roles and roles into subunits.

Accepted Answer

A)  Vertical integration 
B)  Horizontal differentiation 
C)  Vertical differentiation 
D)  Horizontal integration 
A)  Vertical integration 
B)  Horizontal differentiation 
C)  Vertical differentiation 
D)  Horizontal integration

Question 10

Which of the following integrating mechanisms is most appropriate for a complex and highly differentiated organization?

Accepted Answer

A)  integrating role 
B)  direct contact 
C)  liaison role 
D)  hierarchy of authority 
A)  integrating role 
B)  direct contact 
C)  liaison role 
D)  hierarchy of authority

Question 11

A disadvantage of decentralization is that it ________.

Accepted Answer

A)  reduces the level of flexibility within an organization 
B)  makes lower level managers less responsive 
C)  fails to motivate the lower-level managers in an organization 
D)  makes planning and coordination very difficult 
A)  reduces the level of flexibility within an organization 
B)  makes lower level managers less responsive 
C)  fails to motivate the lower-level managers in an organization 
D)  makes planning and coordination very difficult

Question 12

A complex organization that is differentiated to a large extent needs a(n) ________.

Accepted Answer

A)  high level of integration to coordinate its activities effectively 
B)  informal operating procedures and controls 
C)  lesser number of supporting functions and managers 
D)  simpler method of integrating the organizational departments 
A)  high level of integration to coordinate its activities effectively 
B)  informal operating procedures and controls 
C)  lesser number of supporting functions and managers 
D)  simpler method of integrating the organizational departments

Question 13

People turn around to face the door when they enter an elevator. This behavior is observed although there are no formal rules. This is an example of a(n) ________.

Accepted Answer

A)  norm 
B)  rule 
C)  benchmark 
D)  hierarchy 
A)  norm 
B)  rule 
C)  benchmark 
D)  hierarchy

Question 14

A disadvantage of centralization is that ________.

Accepted Answer

A)  the organization tends to lose its focus on achieving its goals 
B)  coordination becomes difficult to achieve within the organization 
C)  the top managers have little time for long-term strategic decision-making 
D)  the extent of standardization is reduced within the organization 
A)  the organization tends to lose its focus on achieving its goals 
B)  coordination becomes difficult to achieve within the organization 
C)  the top managers have little time for long-term strategic decision-making 
D)  the extent of standardization is reduced within the organization

Question 15

The marketing and manufacturing managers of the sportswear division of a sports goods company meet to discuss the launch of a new line of football jerseys. The integrating technique used in this case is ________.

Accepted Answer

A)  integrating role 
B)  direct contact 
C)  task force 
D)  integrating department 
A)  integrating role 
B)  direct contact 
C)  task force 
D)  integrating department

Question 16

Distinguish between vertical differentiation and horizontal differentiation.

Accepted Answer

Vertical differentiation refers to the w

Question 17

Which of the following types of employees are most likely to follow standardized practices in performing their tasks?

Accepted Answer

A)  office accountants 
B)  R&D executives 
C)  advertising executives 
D)  public relations officers 
A)  office accountants 
B)  R&D executives 
C)  advertising executives 
D)  public relations officers

Question 18

Research and development is an example of a maintenance function.

Accepted Answer

A) True 
 B)False

Question 19

________ refers to conformity to specific models or examples, defined by sets of rules and norms, that are considered proper in a given situation.

Accepted Answer

A)  Standardization 
B)  Decentralization 
C)  Differentiation 
D)  Mutual adjustment 
A)  Standardization 
B)  Decentralization 
C)  Differentiation 
D)  Mutual adjustment

Question 20

A task force is a permanent committee formed to handle problems that exist within an organization.

Accepted Answer

A) True 
 B)False

A firm hires a supervisor to handle the communication between two functions. Which of the following integrating mechanisms is used in this case?

Which of the following refers to the integration mechanism where a new team of managers is created to coordinate the activities of functions or divisions?

Top-level managers make all the important decisions in an organization. This organization is said to be ________.

A ________ is a subunit composed of a group of people, working together, who possess similar skills or use the same kind of knowledge, tools, or techniques to perform their jobs.

Norms are ________.

The contingency approach to organizational design tailors organizational structure to the sources of uncertainty facing an organization.

Integrating mechanisms such as task forces and teams help increase the level of standardization within an organization.

Robert Downs, the CEO of a manufacturing firm, wants to improve the communication between marketing and production departments. He asks one manager from each department to coordinate the communication between these departments. Identify the integrating mechanism used in this case.

________ refers to the way in which an organization groups organizational tasks into roles and roles into subunits.

Which of the following integrating mechanisms is most appropriate for a complex and highly differentiated organization?

A disadvantage of decentralization is that it ________.

A complex organization that is differentiated to a large extent needs a(n) ________.

People turn around to face the door when they enter an elevator. This behavior is observed although there are no formal rules. This is an example of a(n) ________.

A disadvantage of centralization is that ________.

The marketing and manufacturing managers of the sportswear division of a sports goods company meet to discuss the launch of a new line of football jerseys. The integrating technique used in this case is ________.

Distinguish between vertical differentiation and horizontal differentiation.

Which of the following types of employees are most likely to follow standardized practices in performing their tasks?

Research and development is an example of a maintenance function.

________ refers to conformity to specific models or examples, defined by sets of rules and norms, that are considered proper in a given situation.

A task force is a permanent committee formed to handle problems that exist within an organization.

Organizations and Organizational Effectiveness

Stakeholders, Managers, and Ethics

Organizing in a Changing Global Environment

Designing Organizational Structure: Authority and Control

Designing Organizational Structure: Specialization and Coordination

Creating and Managing Organizational Culture

Organizational Design and Strategy in a Changing Global Environment

Organizational Design, Competences, and Technology

Types and Forms of Organizational Change

Organizational Transformations: Birth, Growth, Decline, and Death

Decision Making, Learning, Knowledge Management, and Information Technology

Innovation, Intrapreneurship, and Creativity

Managing Conflict, Power, and Politics

Filters

Exam 4: Basic Challenges of Organizational Design

A firm hires a supervisor to handle the communication between two functions. Which of the following integrating mechanisms is used in this case?

Which of the following refers to the integration mechanism where a new team of managers is created to coordinate the activities of functions or divisions?

Top-level managers make all the important decisions in an organization. This organization is said to be ________.

A ________ is a subunit composed of a group of people, working together, who possess similar skills or use the same kind of knowledge, tools, or techniques to perform their jobs.

Norms are ________.

The contingency approach to organizational design tailors organizational structure to the sources of uncertainty facing an organization.

Integrating mechanisms such as task forces and teams help increase the level of standardization within an organization.

Robert Downs, the CEO of a manufacturing firm, wants to improve the communication between marketing and production departments. He asks one manager from each department to coordinate the communication between these departments. Identify the integrating mechanism used in this case.

________ refers to the way in which an organization groups organizational tasks into roles and roles into subunits.

Which of the following integrating mechanisms is most appropriate for a complex and highly differentiated organization?

A disadvantage of decentralization is that it ________.

A complex organization that is differentiated to a large extent needs a(n) ________.

People turn around to face the door when they enter an elevator. This behavior is observed although there are no formal rules. This is an example of a(n) ________.

A disadvantage of centralization is that ________.

The marketing and manufacturing managers of the sportswear division of a sports goods company meet to discuss the launch of a new line of football jerseys. The integrating technique used in this case is ________.

Distinguish between vertical differentiation and horizontal differentiation.

Which of the following types of employees are most likely to follow standardized practices in performing their tasks?

Research and development is an example of a maintenance function.

________ refers to conformity to specific models or examples, defined by sets of rules and norms, that are considered proper in a given situation.

A task force is a permanent committee formed to handle problems that exist within an organization.

Organizations and Organizational Effectiveness

Stakeholders, Managers, and Ethics

Organizing in a Changing Global Environment

Designing Organizational Structure: Authority and Control

Designing Organizational Structure: Specialization and Coordination

Creating and Managing Organizational Culture

Organizational Design and Strategy in a Changing Global Environment

Organizational Design, Competences, and Technology

Types and Forms of Organizational Change

Organizational Transformations: Birth, Growth, Decline, and Death

Decision Making, Learning, Knowledge Management, and Information Technology

Innovation, Intrapreneurship, and Creativity

Managing Conflict, Power, and Politics

Filters