Exam 4: Analyzing the Marketing Environment
Exam 1: Marketing: Creating and Capturing Customer Value164 Questions
Exam 2: Company and Marketing Strategy: Partnering to Build Customer Relationships163 Questions
Exam 3: Sustainable Marketing: Social Responsibility and Ethics165 Questions
Exam 4: Analyzing the Marketing Environment152 Questions
Exam 5: Managing Marketing Information to Gain Customer Insights165 Questions
Exam 6: Understanding Consumer and Business Buyer Behaviour168 Questions
Exam 7: Segmentation, Targeting, and Positioning170 Questions
Exam 8: Developing and Managing Products and Services199 Questions
Exam 9: Brand Strategy and Management136 Questions
Exam 10: Pricing: Understanding and Capturing Customer Value170 Questions
Exam 11: Marketing Channels171 Questions
Exam 12: Communicating Customer Value: Advertising and Public Relations169 Questions
Exam 13: Personal Selling and Sales Promotion169 Questions
Exam 14: Direct and Online Marketing158 Questions
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ING, an international insurance and financial services company, is the primary sponsor of the annual New York City Marathon, which is attended by over one million fans and watched by approximately 300 million viewers worldwide.The ING logo and name appear throughout the race course.ING most likely sponsors the event in order to appeal to which type of public?
financial
local
government
general
internal
(Short Answer)
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Which of the following factors is not part of the macroenvironment?
natural environment
cultural shifts
technological trends
competitors
political trends
(Short Answer)
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Which demographic group is characterized by a total fluency and comfort with computer, digital, and Internet technology?
Generation X
Millennials
Seniors
Generation Z
Baby boomers
(Short Answer)
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Which of the following Canadian government initiatives established stringent pollution control standards?
the Environmental Protection Agency
the Federal Trade Commission
the Food and Drug Administration
the Consumer Product Safety Commission
the Environmental Protection Act
(Short Answer)
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Over the last two decades, how have Canadian views changed?
Employees have been increasing loyalty to their employers.
There has been growing confidence in political organizations.
There has been a decrease in trust towards business and institutions.
There has been growing confidence in institutions.
There has been growing loyalty towards business.
(Essay)
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Which of the following is a potential downside to using patriotic themes in marketing programs?
Levels of patriotism fluctuate rapidly.
Patriotism has been on the decline in the past decade.
Such promotions can be viewed as attempts to gain from others' triumph or tragedy.
Canadians are less confident in political organizations.
Few marketers currently use this technique.
(Essay)
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Scenario
Tesla Motors is a California-based company that designs, manufactures, and markets high-performance electric cars.The company's first vehicle to hit the market was the Tesla Roadster, a sporty two-seater.Tesla's performance specifications are truly impressive.For example, the Roadster can accelerate from 0 to 100km/h in under 3.8 seconds.This type of acceleration is comparable to many high-performance Ferrari combustion engine models.The Tesla luxury sedan Model S and sport-utility vehicle Model X have also received accolades for artful design and performance.Not surprisingly, the electric car company has attracted many high-profile customers including Ben Affleck, Matt Damon, and Laurence Fishburne.
esla automobiles use lithium-ion battery cells and are the first electric vehicles to have a range greater than 320kms per charge.Many reports suggest that Tesla's energy efficiencies are superior to those of all other electric and hybrid cars.These efficiencies come with a cost, however.The base price of the Model S, Model X, and Roadster are about $60,000, $80,000, and $110,000, respectively.
How might a political regulation program like "cash for clunkers" (an economic incentive to purchase new, more fuel-efficient cars when trading in less fuel-efficient vehicles) impact Tesla's marketing program?
(Essay)
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Consumer organizations and environmental groups are examples of ________ publics.
general
local
government
citizen-action
media
(Short Answer)
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As baby boomers reach their peak earning and spending years, they represent markets for high-ticket (luxury) items.
(True/False)
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As an employee of Bonkers Enterprises, Brianna Chan markets wild and crazy games for teens to play at parties.Brianna's customer market is a business market.
(True/False)
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A society's core beliefs and values have a high degree of ________.
persistence
simplicity
similarity
ethnocentrism
conformity
(Short Answer)
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Cause-related marketing is a slowing trend as companies have abused the practice, using it more to increase sales than to support worthwhile causes.
(True/False)
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Noora DeLange is helping her company develop a marketing program for a new product line.The program involves emphasizing experience over acquisition and uses a marketing pitch that is less overt than the company's previous programs.The marketing program is most likely designed to appeal to which of the following demographic groups?
Gen Xers
Nontraditional households
"Micropolitan" populations
Millennials
Manufacturing workers
(Short Answer)
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The marketing environment is composed of __________.
the green environment and the demographic environment
strategic planning and the natural environment
the microenvironment and the macroenvironment
the minienvironment and the macroenvironment
the tactical environment and the strategic environment
(Essay)
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Norma Bernanke is a marketer at a pharmaceutical company that has just developed a new medication to treat asthma.Which of the following components of the political environment should Norma be least concerned with as her company begins to develop a marketing plan for the new product?
the department of Justice
the department of Agriculture
the Hazardous Products Act
the Fair Packaging and Labeling Act
the Food and Drug Act
(Short Answer)
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A society's basic values, perceptions, preferences, and behaviours are all part of its ________ environment.
social
cultural
political
cultural-economic
natural
(Short Answer)
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Consumer organizations such as environmental and minority groups that may question a company's marketing decisions are referred to as local publics.
(True/False)
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The green movement will likely spark the least interest in which of the following?
recycling programs
environmentally sustainable strategies
social responsibility
Internet usage
biodegradability
(Short Answer)
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