Question 1

An email's message header contains ____.

Accepted Answer

A) the email address of the recipient(s) 
B) the subject line 
C) the message area 
D) a signature line 
A) the email address of the recipient(s) 
B) the subject line 
C) the message area 
D) a signature line

Question 2

MATCHING
Identify the letter of the choice that best matches the phrase or definition.
a.message text
f.message header
b.attachment
g.spam
c.message pane
h.POP3
d.backup
i.Drafts folder
e.personal storage table
j.SMTP
-Lists the contents of a selected folder.

Accepted Answer

The answer of MATCHING
Identify the letter of the choice that...

Question 3

The ____________________ feature in Outlook allows you to preview an attachment you receive in an email message.

Accepted Answer

The answer of The ____________________ feature in Outlook allows you...

Question 4

When you have an email account,you also have an email ____.

Accepted Answer

A) message 
B) profile 
C) record 
D) address 
A) message 
B) profile 
C) record 
D) address

Question 5

A(n)____ is a banner displayed at the top of an email message that indicates whether an email message has been replied to or forwarded.

Accepted Answer

A) Navigation Bar 
B) InfoBar 
C) Attachment Preview 
D) subject line 
A) Navigation Bar 
B) InfoBar 
C) Attachment Preview 
D) subject line

Question 6

____________________ refers to changing the appearance of text in a document such as the font,font size,and color.

Accepted Answer

The answer of ____________________ refers to changing the appearance of...

Question 7

Tap or click the 'Default Sensitivity level' arrow to display a list of ____________________.

Accepted Answer

The answer of Tap or click the 'Default Sensitivity level'...

Question 8

When you send someone an email address,it travels across the Internet to the ____________________ email server at your ISP.

Accepted Answer

The answer of When you send someone an email address,it...

Question 9

When you have a message that requires urgent attention,you can send the message with a(n)____________________ level.

Accepted Answer

The answer of When you have a message that requires...

Question 10

Email is a convenient way to send information to multiple people simultaneously.

Accepted Answer

A) True 
 B)False

Question 11

The information in the ____ routes a message to its recipients and identifies the subject of the message.

Accepted Answer

A) message header 
B) profile 
C) message area 
D) domain 
A) message header 
B) profile 
C) message area 
D) domain

Question 12

A ____ folder is the location of a document to be moved or copied.

Accepted Answer

A) source 
B) start 
C) target 
D) personal 
A) source 
B) start 
C) target 
D) personal

Question 13

The default importance level for all new messages is ____ importance.

Accepted Answer

A) low 
B) high 
C) normal 
D) urgent 
A) low 
B) high 
C) normal 
D) urgent

Question 14

The ____ is the part of an email address that identifies a specific user.

Accepted Answer

A) user name 
B) icon 
C) profile 
D) domain 
A) user name 
B) icon 
C) profile 
D) domain

Question 15

An email account is an electronic mailbox you receive from an ____.

Accepted Answer

A) ISP 
B) email service provider 
C) email client 
D) email address 
A) ISP 
B) email service provider 
C) email client 
D) email address

Question 16

Unsolicited email messages are known as ____________________ or junk mail.

Accepted Answer

The answer of Unsolicited email messages are known as ____________________...

Question 17

Case 1-1
Your friend Frank has just received an email message that a colleague sent to all of the members of Frank's department.Frank is new to Outlook,so he asks for help in processing the message.
-Frank wants to send a quick acknowledgment to his colleague,informing her that he received the message.However,he does not want the other recipients to see his acknowledgement.Which Outlook response option should he use?

Accepted Answer

A) Acknowledge 
B) Reply 
C) Reply All 
D) Forward 
A) Acknowledge 
B) Reply 
C) Reply All 
D) Forward

Question 18

Quick Steps allows you to customize email actions that you use most often.

Accepted Answer

A) True 
 B)False

Question 19

A hyperlink is a ____ in an email message or webpage that,when clicked,directs you to another document or Web site.

Accepted Answer

A) word 
B) phrase 
C) symbol 
D) picture 
A) word 
B) phrase 
C) symbol 
D) picture

Question 20

Many outgoing email servers use ____ as a set of rules for communicating with other computers.

Accepted Answer

A) HTML 
B) ISP 
C) POP 
D) SMTP 
A) HTML 
B) ISP 
C) POP 
D) SMTP

An email's message header contains ____.

MATCHING Identify the letter of the choice that best matches the phrase or definition. a.message text f.message header b.attachment g.spam c.message pane h.POP3 d.backup i.Drafts folder e.personal storage table j.SMTP -Lists the contents of a selected folder.

The ____________________ feature in Outlook allows you to preview an attachment you receive in an email message.

When you have an email account,you also have an email ____.

A(n)____ is a banner displayed at the top of an email message that indicates whether an email message has been replied to or forwarded.

____________________ refers to changing the appearance of text in a document such as the font,font size,and color.

Tap or click the 'Default Sensitivity level' arrow to display a list of ____________________.

When you send someone an email address,it travels across the Internet to the ____________________ email server at your ISP.

When you have a message that requires urgent attention,you can send the message with a(n)____________________ level.

Email is a convenient way to send information to multiple people simultaneously.

The information in the ____ routes a message to its recipients and identifies the subject of the message.

A ____ folder is the location of a document to be moved or copied.

The default importance level for all new messages is ____ importance.

The ____ is the part of an email address that identifies a specific user.

An email account is an electronic mailbox you receive from an ____.

Unsolicited email messages are known as ____________________ or junk mail.

Quick Steps allows you to customize email actions that you use most often.

A hyperlink is a ____ in an email message or webpage that,when clicked,directs you to another document or Web site.

Many outgoing email servers use ____ as a set of rules for communicating with other computers.

Introduction to Technology

Office 365 Essentials

Office 2013 and Windows 8 Essential Concepts and Skills

Access: Databases and Database Objects: an Introduction

Access: Querying a Database

Access: Maintaining a Database

Excel: Creating a Worksheet and a Chart

Excel: Formulas, Functions, and Formatting

Excel: Working With Large Worksheets, Charting, and What-If Analysis

Outlook: Managing Calendars With Outlook

Powerpoint: Creating and Editing a Presentation With Pictures

Powerpoint: Enhancing a Presentation With Pictures, Shapes, and Wordart

Powerpoint: Reusing a Presentation and Adding Media and Animation

Word: Creating, Formatting, and Editing a Word Document With a Picture

Word: Creating a Research Paper With References and Sources

Word: Creating a Business Letter With a Letterhead and Table

Filters

Exam 10: Outlook: Managing Email Messages With Outlook

An email's message header contains ____.

MATCHING Identify the letter of the choice that best matches the phrase or definition. a.message text f.message header b.attachment g.spam c.message pane h.POP3 d.backup i.Drafts folder e.personal storage table j.SMTP -Lists the contents of a selected folder.

The ____________________ feature in Outlook allows you to preview an attachment you receive in an email message.

When you have an email account,you also have an email ____.

A(n)____ is a banner displayed at the top of an email message that indicates whether an email message has been replied to or forwarded.

____________________ refers to changing the appearance of text in a document such as the font,font size,and color.

Tap or click the 'Default Sensitivity level' arrow to display a list of ____________________.

When you send someone an email address,it travels across the Internet to the ____________________ email server at your ISP.

When you have a message that requires urgent attention,you can send the message with a(n)____________________ level.

Email is a convenient way to send information to multiple people simultaneously.

The information in the ____ routes a message to its recipients and identifies the subject of the message.

A ____ folder is the location of a document to be moved or copied.

The default importance level for all new messages is ____ importance.

The ____ is the part of an email address that identifies a specific user.

An email account is an electronic mailbox you receive from an ____.

Unsolicited email messages are known as ____________________ or junk mail.

Quick Steps allows you to customize email actions that you use most often.

A hyperlink is a ____ in an email message or webpage that,when clicked,directs you to another document or Web site.

Many outgoing email servers use ____ as a set of rules for communicating with other computers.

Introduction to Technology

Office 365 Essentials

Office 2013 and Windows 8 Essential Concepts and Skills

Access: Databases and Database Objects: an Introduction

Access: Querying a Database

Access: Maintaining a Database

Excel: Creating a Worksheet and a Chart

Excel: Formulas, Functions, and Formatting

Excel: Working With Large Worksheets, Charting, and What-If Analysis

Outlook: Managing Calendars With Outlook

Powerpoint: Creating and Editing a Presentation With Pictures

Powerpoint: Enhancing a Presentation With Pictures, Shapes, and Wordart

Powerpoint: Reusing a Presentation and Adding Media and Animation

Word: Creating, Formatting, and Editing a Word Document With a Picture

Word: Creating a Research Paper With References and Sources

Word: Creating a Business Letter With a Letterhead and Table

Filters