Exam 10: Outlook: Managing Email Messages With Outlook
Exam 1: Introduction to Technology45 Questions
Exam 2: Office 365 Essentials59 Questions
Exam 3: Office 2013 and Windows 8 Essential Concepts and Skills109 Questions
Exam 4: Access: Databases and Database Objects: an Introduction105 Questions
Exam 5: Access: Querying a Database105 Questions
Exam 6: Access: Maintaining a Database105 Questions
Exam 7: Excel: Creating a Worksheet and a Chart105 Questions
Exam 8: Excel: Formulas, Functions, and Formatting103 Questions
Exam 9: Excel: Working With Large Worksheets, Charting, and What-If Analysis105 Questions
Exam 10: Outlook: Managing Email Messages With Outlook109 Questions
Exam 11: Outlook: Managing Calendars With Outlook109 Questions
Exam 12: Powerpoint: Creating and Editing a Presentation With Pictures108 Questions
Exam 13: Powerpoint: Enhancing a Presentation With Pictures, Shapes, and Wordart109 Questions
Exam 14: Powerpoint: Reusing a Presentation and Adding Media and Animation107 Questions
Exam 15: Word: Creating, Formatting, and Editing a Word Document With a Picture112 Questions
Exam 16: Word: Creating a Research Paper With References and Sources107 Questions
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-As shown in the accompanying figure,an @ symbol separates the user name from the domain name in an email address.

(True/False)
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MATCHING
Identify the letter of the choice that best matches the phrase or definition.
a.message text
f.message header
b.attachment
g.spam
c.message pane
h.POP3
d.backup
i.Drafts folder
e.personal storage table
j.SMTP
-Communications protocol used to retrieve incoming email messages.
(Essay)
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A ____ wavy underline means the flagged text is not in Outlook's main dictionary.
(Multiple Choice)
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A ____ identifies the sender of an email message and may contain additional information,such as a job title and phone number(s).
(Multiple Choice)
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MATCHING
Identify the letter of the choice that best matches the phrase or definition.
a.message text
f.message header
b.attachment
g.spam
c.message pane
h.POP3
d.backup
i.Drafts folder
e.personal storage table
j.SMTP
-A file sent along with an email message.
(Essay)
4.9/5
(33)
Case 1-2
Your colleague Diane wants to take advantage of Outlook's spelling and grammar-checking capabilities,and she turns to you for help.
-Diane notices a blue wavy underline in her email message.What does this indicate about the underlined text?
(Multiple Choice)
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A message sent with high importance displays a red dot in the message header.
(True/False)
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-As shown in the accompanying figure,the ____ contains the message list.

(Multiple Choice)
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Some incoming email servers use the ____ communications protocol.
(Multiple Choice)
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An email address contains an exclamation point to separate the user name from the domain name._________________________
(Essay)
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A ____ wavy underline indicates the text may be incorrect grammatically.
(Multiple Choice)
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The ____________________ level of a message indicates to the recipient the priority level of an email message.
(Essay)
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You typically attach a file to an email message to provide additional information to a recipient.
(True/False)
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A word flagged by Outlook using a wavy underline is a misspelled word.
(True/False)
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-As shown in the accompanying figure,you can tap or click Edit in the Outlook Options dialog box to display the Language options.

(True/False)
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