Exam 10: Outlook: Managing Email Messages With Outlook
Exam 1: Introduction to Technology45 Questions
Exam 2: Office 365 Essentials59 Questions
Exam 3: Office 2013 and Windows 8 Essential Concepts and Skills109 Questions
Exam 4: Access: Databases and Database Objects: an Introduction105 Questions
Exam 5: Access: Querying a Database105 Questions
Exam 6: Access: Maintaining a Database105 Questions
Exam 7: Excel: Creating a Worksheet and a Chart105 Questions
Exam 8: Excel: Formulas, Functions, and Formatting103 Questions
Exam 9: Excel: Working With Large Worksheets, Charting, and What-If Analysis105 Questions
Exam 10: Outlook: Managing Email Messages With Outlook109 Questions
Exam 11: Outlook: Managing Calendars With Outlook109 Questions
Exam 12: Powerpoint: Creating and Editing a Presentation With Pictures108 Questions
Exam 13: Powerpoint: Enhancing a Presentation With Pictures, Shapes, and Wordart109 Questions
Exam 14: Powerpoint: Reusing a Presentation and Adding Media and Animation107 Questions
Exam 15: Word: Creating, Formatting, and Editing a Word Document With a Picture112 Questions
Exam 16: Word: Creating a Research Paper With References and Sources107 Questions
Exam 17: Word: Creating a Business Letter With a Letterhead and Table112 Questions
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-As shown in the accompanying figure,the ____ contains the Inbox.

(Multiple Choice)
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As shown in the accompanying figure,the ____ is a banner displayed at the top of an email message that indicates whether an email message has been replied to or forwarded.
(Multiple Choice)
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A ____ is information presented on a physical medium,such as paper.
(Multiple Choice)
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MATCHING
Identify the letter of the choice that best matches the phrase or definition.
a.message text
f.message header
b.attachment
g.spam
c.message pane
h.POP3
d.backup
i.Drafts folder
e.personal storage table
j.SMTP
-Communications protocol used by many outgoing email servers.
(Essay)
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The computer at your email service provider that handles outgoing email messages is called the ____.
(Multiple Choice)
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Case 1-1
Your friend Frank has just received an email message that a colleague sent to all of the members of Frank's department.Frank is new to Outlook,so he asks for help in processing the message.
-Frank also wants to forward the message to his son.However,he has tried forwarding messages to him in the past,and his son has not received them.You suggest that the messages may be getting blocked by an antivirus program.Is there anything that Frank can do to prevent this?
(Multiple Choice)
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A message's ____ advises the recipient on how to treat the contents of the message.
(Multiple Choice)
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A(n)____________________ client is an app that allows you to compose,send,receive,store,and delete email messages.
(Essay)
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Many email users prefer to reply to a message without including the original email address along with their response.
(True/False)
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As shown in the accompanying figure,the ____ accesses information that the Outlook Social Connector displays from social networks.
(Multiple Choice)
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(37)
MATCHING
Identify the letter of the choice that best matches the phrase or definition.
a.message text
f.message header
b.attachment
g.spam
c.message pane
h.POP3
d.backup
i.Drafts folder
e.personal storage table
j.SMTP
-Routes an email message and identifies the purpose or contents of the message.
(Essay)
4.7/5
(30)
MATCHING
Identify the letter of the choice that best matches the phrase or definition.
a.message text
f.message header
b.attachment
g.spam
c.message pane
h.POP3
d.backup
i.Drafts folder
e.personal storage table
j.SMTP
-Unsolicited email messages.
(Essay)
4.8/5
(38)
As shown in the accompanying figure,the Navigation bar contains ____ buttons.
(Multiple Choice)
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(38)
Email is the transmission of messages and files between computers or smart devices over a(n)____.
(Multiple Choice)
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(34)
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