Question 1

Which statement about emotional intelligence is false?

Accepted Answer

A)  Leaders tend to have substantially higher EI than lower level managers. 
B)  Emotional intelligence is a component of IQ, the intelligence quotient, which measures intellectual abilities. 
C)  Higher levels of EI can be linked to decisiveness. 
D)  Some corporations include EI in employee development programs. 
E)  none of the above 
A)  Leaders tend to have substantially higher EI than lower level managers. 
B)  Emotional intelligence is a component of IQ, the intelligence quotient, which measures intellectual abilities. 
C)  Higher levels of EI can be linked to decisiveness. 
D)  Some corporations include EI in employee development programs. 
E)  none of the above B

Question 2

A U.S. Department of Labor study of what corporations are seeking in MBA candidates revealed that _____.

Accepted Answer

A)  common IQ is more sought after by corporations than EI 
B)  survey respondents did not understand EI 
C)  the three most desirable traits are components of EI 
D)  a and b only 
E)  a and c only 
A)  common IQ is more sought after by corporations than EI 
B)  survey respondents did not understand EI 
C)  the three most desirable traits are components of EI 
D)  a and b only 
E)  a and c only C

Question 3

Emotional intelligence focuses on:

Accepted Answer

A)  self-awareness 
B)  self-management 
C)  social awareness 
D)  relationship management 
E)  all of the above 
A)  self-awareness 
B)  self-management 
C)  social awareness 
D)  relationship management 
E)  all of the above E

Question 4

Which is not a key behavioral skill needed to apply EI effectively, according to the Center for Creative Leadership?

Accepted Answer

A)  Avoid working with problem employees. 
B)  Maintain a balance between personal life and work. 
C)  Treat others with compassion, sensitivity, and kindness. 
D)  Build and mend relationships. 
E)  All of the above are key behavioral skills according to the study. 
A)  Avoid working with problem employees. 
B)  Maintain a balance between personal life and work. 
C)  Treat others with compassion, sensitivity, and kindness. 
D)  Build and mend relationships. 
E)  All of the above are key behavioral skills according to the study.

Question 5

Studies suggest that EI and ________ are positively related.

Accepted Answer

A)  sheer intellectual ability 
B)  job performance 
C)  technical competence 
D)  inconsistent relationships 
E)  none of the above 
A)  sheer intellectual ability 
B)  job performance 
C)  technical competence 
D)  inconsistent relationships 
E)  none of the above

Question 6

EI is scientifically anchored by four _____ components.

Accepted Answer

A)  behavioral 
B)  emotional 
C)  cognitive 
D)  interpersonal 
E)  intrapersonal 
A)  behavioral 
B)  emotional 
C)  cognitive 
D)  interpersonal 
E)  intrapersonal

Question 7

Emotional intelligence has been validated with approximately _____major skill areas.

Accepted Answer

A)  7 
B)  200 
C)  75 
D)  25 
E)  none of the above 
A)  7 
B)  200 
C)  75 
D)  25 
E)  none of the above

Question 8

According to the text, emotional intelligence can be learned _____.

Accepted Answer

A)  with practice by strengthening your abilities 
B)  by applying political behavior to accomplish results 
C)  if you are highly motivated and young enough to change 
D)  a and c 
E)  none of the above 
A)  with practice by strengthening your abilities 
B)  by applying political behavior to accomplish results 
C)  if you are highly motivated and young enough to change 
D)  a and c 
E)  none of the above

Which statement about emotional intelligence is false?

A U.S. Department of Labor study of what corporations are seeking in MBA candidates revealed that _____.

Emotional intelligence focuses on:

Which is not a key behavioral skill needed to apply EI effectively, according to the Center for Creative Leadership?

Studies suggest that EI and ________ are positively related.

EI is scientifically anchored by four _____ components.

Emotional intelligence has been validated with approximately _____major skill areas.

According to the text, emotional intelligence can be learned _____.

Self-Awareness: a Point of Departure

Self-Management: Clarifying Values, Setting Goals, and Planning

Sending Interpersonal Messages

Listening and Reading Nonverbal Messages

Providing Feedback

Communicating Across Cultures

Goal Setting

Coaching, Counseling, and Mentoring

Empowering People Through Delegation

Politicking

Persuading

Applying Leadership Style

Managing Change

Facilitating Teamwork

Valuing Diversity

Ethical Decision Making

Creative Problem Solving

Resolving Conflicts

Negotiating

Filters

Exam 3: Applying Emotional Intelligence

Which statement about emotional intelligence is false?

A U.S. Department of Labor study of what corporations are seeking in MBA candidates revealed that _____.

Emotional intelligence focuses on:

Which is not a key behavioral skill needed to apply EI effectively, according to the Center for Creative Leadership?

Studies suggest that EI and ________ are positively related.

EI is scientifically anchored by four _____ components.

Emotional intelligence has been validated with approximately _____major skill areas.

According to the text, emotional intelligence can be learned _____.

Self-Awareness: a Point of Departure

Self-Management: Clarifying Values, Setting Goals, and Planning

Sending Interpersonal Messages

Listening and Reading Nonverbal Messages

Providing Feedback

Communicating Across Cultures

Goal Setting

Coaching, Counseling, and Mentoring

Empowering People Through Delegation

Politicking

Persuading

Applying Leadership Style

Managing Change

Facilitating Teamwork

Valuing Diversity

Ethical Decision Making

Creative Problem Solving

Resolving Conflicts

Negotiating

Filters