Question 1

During project closing, the project team or contractor should ensure that copies of appropriate project documentation are properly organized, filed, and archived so that

Accepted Answer

A)  they can be stored easily. 
B)  they can be readily retrieved for future use. 
C)  the files are ready for audit. 
D)  the project sponsor could review them. 
A)  they can be stored easily. 
B)  they can be readily retrieved for future use. 
C)  the files are ready for audit. 
D)  the project sponsor could review them.

Question 2

Projects can be terminated by the sponsor or customer due to dissatisfaction with the project progress.

Accepted Answer

A) True 
 B)False

Question 3

During the post-project meeting with the customer, which of the follow results is the best outcome to occur?

Accepted Answer

A)  The customer expresses how the project met or exceeded expectations. 
B)  The project manager is surprised that the customer is not completely satisfied. 
C)  The customer expresses concerns about the project process. 
D)  The customer is surprised by the benefits of the project. 
A)  The customer expresses how the project met or exceeded expectations. 
B)  The project manager is surprised that the customer is not completely satisfied. 
C)  The customer expresses concerns about the project process. 
D)  The customer is surprised by the benefits of the project.

Question 4

Which of the following would not be a closing action for a project?

Accepted Answer

A)  Collecting and making final payments. 
B)  Conducting a post-project evaluation. 
C)  Organizing and archiving project documents. 
D)  Negotiating the project contract. 
A)  Collecting and making final payments. 
B)  Conducting a post-project evaluation. 
C)  Organizing and archiving project documents. 
D)  Negotiating the project contract.

Question 5

The project manager should prepare a written performance evaluation of each member of the project team that mentions how each has

Accepted Answer

A)  made mistakes in the problem and how much that mistake cost the organization. 
B)  expanded her or his knowledge as a result of the project assignment and identifies areas she or he needs to develop further. 
C)  interacted with other team members, especially where conflict has caused problems for reaching the final goals of the project. 
D)  contributed to the project with a list of activities and the time on each and an analysis of what was done incorrectly on each activity. 
A)  made mistakes in the problem and how much that mistake cost the organization. 
B)  expanded her or his knowledge as a result of the project assignment and identifies areas she or he needs to develop further. 
C)  interacted with other team members, especially where conflict has caused problems for reaching the final goals of the project. 
D)  contributed to the project with a list of activities and the time on each and an analysis of what was done incorrectly on each activity.

Question 6

At the ____ meeting with the project team at the end of the project, the project manager should lead a discussion of what happened during performance of the project and solicit specific recommendations for improvement.

Accepted Answer

A)  individual 
B)  group 
C)  activity specific 
D)  project progress 
A)  individual 
B)  group 
C)  activity specific 
D)  project progress

Question 7

Which of the following is the least effective method of evaluating the project's performance?

Accepted Answer

A)  A survey sent to the customer. 
B)  A post-project meeting with the customer. 
C)  Post-project meetings with the project team and team members. 
D)  Conversation with a member of the customer's competition at a social function. 
A)  A survey sent to the customer. 
B)  A post-project meeting with the customer. 
C)  Post-project meetings with the project team and team members. 
D)  Conversation with a member of the customer's competition at a social function.

Question 8

The type of questions the project manager should when meeting with the project sponsor is

Accepted Answer

A)  multiple choice to provide limited response categories 
B)  open-ended to provide the customer with an opportunity to talk. 
C)  yes or no response to get a large amount of information quickly. 
D)  financial questions to determine the business position and opportunity for future work. 
A)  multiple choice to provide limited response categories 
B)  open-ended to provide the customer with an opportunity to talk. 
C)  yes or no response to get a large amount of information quickly. 
D)  financial questions to determine the business position and opportunity for future work.

Question 9

At the close of the project, the project manager should meet with each project team member individually to

Accepted Answer

A)  solicit feedback about project performance and how improve future projects. 
B)  determine if the member is available for additional work on the project. 
C)  plan for the team member's responsibilities in the next project. 
D)  identify problems in the project. 
A)  solicit feedback about project performance and how improve future projects. 
B)  determine if the member is available for additional work on the project. 
C)  plan for the team member's responsibilities in the next project. 
D)  identify problems in the project.

Question 10

The post-project evaluation meeting with the project sponsor should focus on additional projects and assume permission to use the customer as a reference with potential customers.

Accepted Answer

A) True 
 B)False

Question 11

The project manager should schedule a post-project meeting with the customer to discuss all of the following except

Accepted Answer

A)  confidential information about project team member performance. 
B)  if the project provided the expected benefits. 
C)  assess the level of customer feedback. 
D)  obtain feedback for future business relationships. 
A)  confidential information about project team member performance. 
B)  if the project provided the expected benefits. 
C)  assess the level of customer feedback. 
D)  obtain feedback for future business relationships.

Question 12

The purpose of identifying and documenting lessons learned is to

Accepted Answer

A)  use proprietary knowledge gained in the project to obtain funding from the client's competition. 
B)  determine what team members are the best to have on the team. 
C)  create a database of information 
D)  capitalize on the knowledge and experience gained on the project to improve future project performance. 
A)  use proprietary knowledge gained in the project to obtain funding from the client's competition. 
B)  determine what team members are the best to have on the team. 
C)  create a database of information 
D)  capitalize on the knowledge and experience gained on the project to improve future project performance.

Question 13

The purposes of a ____ should be to determine whether the project provided the customer with the anticipated benefits to assess the level of customer satisfaction, and to obtain any feedback that would be helpful in future business relationships with this or other customers.

Accepted Answer

A)  post-project evaluation meeting with the customer 
B)  implementation training session with the team 
C)  pre-implementation meeting 
D)  post-project team meeting 
A)  post-project evaluation meeting with the customer 
B)  implementation training session with the team 
C)  pre-implementation meeting 
D)  post-project team meeting

Question 14

Projects should be terminated by the sponsor or customer due to an increase in the project return on investment .

Accepted Answer

A) True 
 B)False

Question 15

The project team should wait until the end of the project to capture and document lessons learned.

Accepted Answer

A) True 
 B)False

Question 16

The process of closing the project involves various actions, including

Accepted Answer

A)  conducting a post-project evaluation. 
B)  listening to the customer to make sure of what is needed in the project. 
C)  evaluating and estimating the resources for the project. 
D)  performing the final work on tasks. 
A)  conducting a post-project evaluation. 
B)  listening to the customer to make sure of what is needed in the project. 
C)  evaluating and estimating the resources for the project. 
D)  performing the final work on tasks.

Question 17

What type of knowledge base system should be established by the project organization?

Accepted Answer

A knowledge base system that includes an

Question 18

The ____ should prepare a written report of project performance including lessons learned and recommendations.

Accepted Answer

A)  stakeholders 
B)  customer 
C)  project manager 
D)  CEO of the contractor's organization 
A)  stakeholders 
B)  customer 
C)  project manager 
D)  CEO of the contractor's organization

Question 19

During the closing phase, the project team should meet to

Accepted Answer

A)  review and evaluate performance of the project. 
B)  get to know each other. 
C)  help the team form to be able to perform efficiently on the project. 
D)  control the schedule and the costs. 
A)  review and evaluate performance of the project. 
B)  get to know each other. 
C)  help the team form to be able to perform efficiently on the project. 
D)  control the schedule and the costs.

Question 20

The project manager should schedule the meeting immediately following the delivery of the final report rather than waiting for a time when the customer is in a position to really determine whether the project met expectations and achieved the anticipated benefits.

Accepted Answer

A) True 
 B)False

During project closing, the project team or contractor should ensure that copies of appropriate project documentation are properly organized, filed, and archived so that

Projects can be terminated by the sponsor or customer due to dissatisfaction with the project progress.

During the post-project meeting with the customer, which of the follow results is the best outcome to occur?

Which of the following would not be a closing action for a project?

The project manager should prepare a written performance evaluation of each member of the project team that mentions how each has

At the ____ meeting with the project team at the end of the project, the project manager should lead a discussion of what happened during performance of the project and solicit specific recommendations for improvement.

Which of the following is the least effective method of evaluating the project's performance?

The type of questions the project manager should when meeting with the project sponsor is

At the close of the project, the project manager should meet with each project team member individually to

The post-project evaluation meeting with the project sponsor should focus on additional projects and assume permission to use the customer as a reference with potential customers.

The project manager should schedule a post-project meeting with the customer to discuss all of the following except

The purpose of identifying and documenting lessons learned is to

The purposes of a ____ should be to determine whether the project provided the customer with the anticipated benefits to assess the level of customer satisfaction, and to obtain any feedback that would be helpful in future business relationships with this or other customers.

Projects should be terminated by the sponsor or customer due to an increase in the project return on investment .

The project team should wait until the end of the project to capture and document lessons learned.

The process of closing the project involves various actions, including

What type of knowledge base system should be established by the project organization?

The ____ should prepare a written report of project performance including lessons learned and recommendations.

During the closing phase, the project team should meet to

The project manager should schedule the meeting immediately following the delivery of the final report rather than waiting for a time when the customer is in a position to really determine whether the project met expectations and achieved the anticipated benefits.

Project Management Concepts

Identifying and Selecting Projects

Developing Project Proposals

Defining Scope, Quality, Responsibility, and Activity Sequence

Developing the Schedule

Resource Utilization

Determining Costs, Budget and Earned Value

Managing Risk

The Project Manager

The Project Team

Project Communication and Documentation

Project Management Organizational Structures

Filters

Exam 9: Closing the Project

During project closing, the project team or contractor should ensure that copies of appropriate project documentation are properly organized, filed, and archived so that

Projects can be terminated by the sponsor or customer due to dissatisfaction with the project progress.

During the post-project meeting with the customer, which of the follow results is the best outcome to occur?

Which of the following would not be a closing action for a project?

The project manager should prepare a written performance evaluation of each member of the project team that mentions how each has

At the ____ meeting with the project team at the end of the project, the project manager should lead a discussion of what happened during performance of the project and solicit specific recommendations for improvement.

Which of the following is the least effective method of evaluating the project's performance?

The type of questions the project manager should when meeting with the project sponsor is

At the close of the project, the project manager should meet with each project team member individually to

The post-project evaluation meeting with the project sponsor should focus on additional projects and assume permission to use the customer as a reference with potential customers.

The project manager should schedule a post-project meeting with the customer to discuss all of the following except

The purpose of identifying and documenting lessons learned is to

The purposes of a ____ should be to determine whether the project provided the customer with the anticipated benefits to assess the level of customer satisfaction, and to obtain any feedback that would be helpful in future business relationships with this or other customers.

Projects should be terminated by the sponsor or customer due to an increase in the project return on investment .

The project team should wait until the end of the project to capture and document lessons learned.

The process of closing the project involves various actions, including

What type of knowledge base system should be established by the project organization?

The ____ should prepare a written report of project performance including lessons learned and recommendations.

During the closing phase, the project team should meet to

The project manager should schedule the meeting immediately following the delivery of the final report rather than waiting for a time when the customer is in a position to really determine whether the project met expectations and achieved the anticipated benefits.

Project Management Concepts

Identifying and Selecting Projects

Developing Project Proposals

Defining Scope, Quality, Responsibility, and Activity Sequence

Developing the Schedule

Resource Utilization

Determining Costs, Budget and Earned Value

Managing Risk

The Project Manager

The Project Team

Project Communication and Documentation

Project Management Organizational Structures

Filters