Exam 13: Managing Groups, building Teams, and Resolving Conflicts

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Brett's team has been grumbling that they need one more sales person on the team to meet their goal.Brett compromised by bringing in a part-time sales assistant.How did he resolve this conflict?

(Multiple Choice)

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Question 41

Rochelle's team has been asking for a deadline change for weeks now and the issue is about to turn into a more serious conflict.After careful consideration,Rochelle decided to extend the deadline.How did she resolve this conflict?

(Multiple Choice)

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Question 42

Preparation is not as important as participation when planning group meetings.

(True/False)

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Question 43

It is suitable to allow employees to participate in management decisions about safety regulations.

(True/False)

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Question 44

Which of the following can cause conflict?

(Multiple Choice)

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Question 45

___________________ is key to conducting group meetings,so be sure to plan ahead.

(Short Answer)

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Question 46

Informal work groups are inevitable.

(True/False)

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Question 47

Workers who are unable to take responsibility for their own actions are rarely the center of conflict.

(True/False)

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Question 48

A(n)___________________ is a group that forms spontaneously among employees who work near one another,have common personal interests,or work toward common job goals.

(Short Answer)

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Question 49

Showing 41 - 49 of 49

Brett's team has been grumbling that they need one more sales person on the team to meet their goal.Brett compromised by bringing in a part-time sales assistant.How did he resolve this conflict?

Rochelle's team has been asking for a deadline change for weeks now and the issue is about to turn into a more serious conflict.After careful consideration,Rochelle decided to extend the deadline.How did she resolve this conflict?

Preparation is not as important as participation when planning group meetings.

It is suitable to allow employees to participate in management decisions about safety regulations.

Which of the following can cause conflict?

___________________ is key to conducting group meetings,so be sure to plan ahead.

Informal work groups are inevitable.

Workers who are unable to take responsibility for their own actions are rarely the center of conflict.

A(n)___________________ is a group that forms spontaneously among employees who work near one another,have common personal interests,or work toward common job goals.

The Supervisors Role in Creating a Positive Workplace

Setting Goals, making Plans, and Improving Costs

Problem Solving and Managing Information

Organizing an Effective Department

Staffing With Human Resources

Training and Developing Employees

Leadership Skills, styles, and Qualities

Effective Employee Communication

Understanding and Motivating People at Work

Counseling and Performance Management

Control: Monitoring and Improving Results

Appraising Employee Performance

Managing a Diverse Workforce

The Supervisors Role in Employee Safety and Health, and Labor Relations

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