Question 1

A good way to overcome employee resistance to controls is to make threats.

Accepted Answer

A) True 
 B)False

Question 2

___________________ refer to controls that are applied before the conversion process begins.

Accepted Answer

preventati

Question 3

The control process must be ___________________ by the people who use it.

Accepted Answer

The answer of The control process must be ___________________ by...

Question 4

Timeliness is a key characteristic of the control process.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following is the first step in the control process?

Accepted Answer

A) collect data to measure performance 
B) set performance standards 
C) compare results with standards 
D) take corrective action 
A) collect data to measure performance 
B) set performance standards 
C) compare results with standards 
D) take corrective action

Question 6

Control always begins with the establishment of a corrective action plan.
Control always begins with the establishment of some standards.

Accepted Answer

A) True 
 B)False

Question 7

TQM focuses on ultimate client satisfaction.

Accepted Answer

A) True 
 B)False

Question 8

_____ make sure that employees come to work on time,that materials are used efficiently,and roles and responsibilities are clear.

Accepted Answer

A) corrective actions 
B) controls 
C) decision makers 
D) problem solvers 
A) corrective actions 
B) controls 
C) decision makers 
D) problem solvers

Question 9

Controls have a distant relationship with the goals that are set up during the planning process.
They are directly related.

Accepted Answer

A) True 
 B)False

A good way to overcome employee resistance to controls is to make threats.

___________________ refer to controls that are applied before the conversion process begins.

The control process must be ___________________ by the people who use it.

Timeliness is a key characteristic of the control process.

Which of the following is the first step in the control process?

Control always begins with the establishment of a corrective action plan. Control always begins with the establishment of some standards.

TQM focuses on ultimate client satisfaction.

_____ make sure that employees come to work on time,that materials are used efficiently,and roles and responsibilities are clear.

Controls have a distant relationship with the goals that are set up during the planning process. They are directly related.

The Supervisors Role in Creating a Positive Workplace

Setting Goals, making Plans, and Improving Costs

Problem Solving and Managing Information

Organizing an Effective Department

Staffing With Human Resources

Training and Developing Employees

Leadership Skills, styles, and Qualities

Effective Employee Communication

Understanding and Motivating People at Work

Counseling and Performance Management

Appraising Employee Performance

Managing Groups, building Teams, and Resolving Conflicts

Managing a Diverse Workforce

The Supervisors Role in Employee Safety and Health, and Labor Relations

Filters

Exam 11: Control: Monitoring and Improving Results

A good way to overcome employee resistance to controls is to make threats.

___________________ refer to controls that are applied before the conversion process begins.

The control process must be ___________________ by the people who use it.

Timeliness is a key characteristic of the control process.

Which of the following is the first step in the control process?

Control always begins with the establishment of a corrective action plan. Control always begins with the establishment of some standards.

TQM focuses on ultimate client satisfaction.

_____ make sure that employees come to work on time,that materials are used efficiently,and roles and responsibilities are clear.

Controls have a distant relationship with the goals that are set up during the planning process. They are directly related.

The Supervisors Role in Creating a Positive Workplace

Setting Goals, making Plans, and Improving Costs

Problem Solving and Managing Information

Organizing an Effective Department

Staffing With Human Resources

Training and Developing Employees

Leadership Skills, styles, and Qualities

Effective Employee Communication

Understanding and Motivating People at Work

Counseling and Performance Management

Appraising Employee Performance

Managing Groups, building Teams, and Resolving Conflicts

Managing a Diverse Workforce

The Supervisors Role in Employee Safety and Health, and Labor Relations

Filters