Question 1

Having co-workers model desired behavior is an effective training method.

Accepted Answer

A) True 
 B)False

Question 2

Lucinda used the copy machine break down as an opportunity to teach her new employee Daniel how to fix the machine.What training concept is this an example of?

Accepted Answer

A) self-directed learning 
B) virtual classroom 
C) teachable moment 
D) coaching 
A) self-directed learning 
B) virtual classroom 
C) teachable moment 
D) coaching

Question 3

Which of the following is an effective method to modifying training for new entrants into the workforce according to your textbook?

Accepted Answer

A) create generalist training 
B) increase instructor-led lectures 
C) undertrain 
D) offer personal aid 
A) create generalist training 
B) increase instructor-led lectures 
C) undertrain 
D) offer personal aid

Question 4

Renee is training future instructors through actions,illustrations,and images.What type of modifications has Renee made to her training plan?

Accepted Answer

A) made the training specific 
B) added more demonstrations 
C) offered personal aid 
D) used the buddy system 
A) made the training specific 
B) added more demonstrations 
C) offered personal aid 
D) used the buddy system

Question 5

___________________ is a process in which a skilled co-worker or supervisor explains and demonstrates the performance of a key job skill.

Accepted Answer

The answer of ___________________ is a process in which a...

Question 6

___________________ is an effective way to help employees learn.

Accepted Answer

The answer of ___________________ is an effective way to help...

Question 7

Which of the following is a valid reason to provide training?

Accepted Answer

A) improve employee performance 
B) reward good performance 
C) correct bad habits 
D) fill "down time" 
A) improve employee performance 
B) reward good performance 
C) correct bad habits 
D) fill "down time"

Question 8

It is advisable to fill gaps in workflow with training events.

Accepted Answer

A) True 
 B)False

Question 9

The training department will identify training needs and provide training programs.

Accepted Answer

A) True 
 B)False

Question 10

Trainers may encounter ethical issues during training.

Accepted Answer

A) True 
 B)False

Question 11

Gauging trainee reactions is an ineffective method of training evaluation.

Accepted Answer

A) True 
 B)False

Question 12

One way to teach a job is to start with the easiest tasks and proceed to the most difficult.

Accepted Answer

A) True 
 B)False

Question 13

Which of the following is the most valid order to teach the parts of a job?

Accepted Answer

A) daily tasks,then weekly tasks,then monthly tasks 
B) personal preference 
C) relevance to other departments 
D) no order is needed Job elements should be taught in a logical sequence. 
A) daily tasks,then weekly tasks,then monthly tasks 
B) personal preference 
C) relevance to other departments 
D) no order is needed Job elements should be taught in a logical sequence.

Question 14

A simple checklist,flow chart,or worksheet used for training is called a _____.

Accepted Answer

A) key point 
B) job aid 
C) skill sheet 
D) virtual aid 
A) key point 
B) job aid 
C) skill sheet 
D) virtual aid

Question 15

It is important that a trainer has the knowledge,skill,presentation skills,and background to be a qualified trainer.This reflects the trainer's _____.

Accepted Answer

A) competence 
B) confidentiality 
C) boundaries 
D) prejudice 
A) competence 
B) confidentiality 
C) boundaries 
D) prejudice

Question 16

Tactile learners learn best in a formal lecture-style training environment.

Accepted Answer

A) True 
 B)False

Question 17

The process by which trainees learn at their own pace by consulting resources and asking for guidance when they think it is needed is called ___________________.

Accepted Answer

self-direc

Question 18

Who should perform training?

Accepted Answer

A) supervisors only 
B) the training department only 
C) subject matter experts only 
D) departments will share training responsibility 
A) supervisors only 
B) the training department only 
C) subject matter experts only 
D) departments will share training responsibility

Question 19

The supervisor is responsible for all employee training.

Accepted Answer

A) True 
 B)False

Question 20

Hanan likes to draw charts and word maps to understand concepts.What type of learner is she?

Accepted Answer

A) visual 
B) auditory 
C) tactile 
D) kinesthetic 
A) visual 
B) auditory 
C) tactile 
D) kinesthetic

Having co-workers model desired behavior is an effective training method.

Lucinda used the copy machine break down as an opportunity to teach her new employee Daniel how to fix the machine.What training concept is this an example of?

Which of the following is an effective method to modifying training for new entrants into the workforce according to your textbook?

Renee is training future instructors through actions,illustrations,and images.What type of modifications has Renee made to her training plan?

___________________ is a process in which a skilled co-worker or supervisor explains and demonstrates the performance of a key job skill.

___________________ is an effective way to help employees learn.

Which of the following is a valid reason to provide training?

It is advisable to fill gaps in workflow with training events.

The training department will identify training needs and provide training programs.

Trainers may encounter ethical issues during training.

Gauging trainee reactions is an ineffective method of training evaluation.

One way to teach a job is to start with the easiest tasks and proceed to the most difficult.

Which of the following is the most valid order to teach the parts of a job?

A simple checklist,flow chart,or worksheet used for training is called a _____.

It is important that a trainer has the knowledge,skill,presentation skills,and background to be a qualified trainer.This reflects the trainer's _____.

Tactile learners learn best in a formal lecture-style training environment.

The process by which trainees learn at their own pace by consulting resources and asking for guidance when they think it is needed is called ___________________.

Who should perform training?

The supervisor is responsible for all employee training.

Hanan likes to draw charts and word maps to understand concepts.What type of learner is she?

The Supervisors Role in Creating a Positive Workplace

Setting Goals, making Plans, and Improving Costs

Problem Solving and Managing Information

Organizing an Effective Department

Staffing With Human Resources

Leadership Skills, styles, and Qualities

Effective Employee Communication

Understanding and Motivating People at Work

Counseling and Performance Management

Control: Monitoring and Improving Results

Appraising Employee Performance

Managing Groups, building Teams, and Resolving Conflicts

Managing a Diverse Workforce

The Supervisors Role in Employee Safety and Health, and Labor Relations

Filters

Exam 6: Training and Developing Employees

Having co-workers model desired behavior is an effective training method.

Lucinda used the copy machine break down as an opportunity to teach her new employee Daniel how to fix the machine.What training concept is this an example of?

Which of the following is an effective method to modifying training for new entrants into the workforce according to your textbook?

Renee is training future instructors through actions,illustrations,and images.What type of modifications has Renee made to her training plan?

___________________ is a process in which a skilled co-worker or supervisor explains and demonstrates the performance of a key job skill.

___________________ is an effective way to help employees learn.

Which of the following is a valid reason to provide training?

It is advisable to fill gaps in workflow with training events.

The training department will identify training needs and provide training programs.

Trainers may encounter ethical issues during training.

Gauging trainee reactions is an ineffective method of training evaluation.

One way to teach a job is to start with the easiest tasks and proceed to the most difficult.

Which of the following is the most valid order to teach the parts of a job?

A simple checklist,flow chart,or worksheet used for training is called a _____.

It is important that a trainer has the knowledge,skill,presentation skills,and background to be a qualified trainer.This reflects the trainer's _____.

Tactile learners learn best in a formal lecture-style training environment.

The process by which trainees learn at their own pace by consulting resources and asking for guidance when they think it is needed is called ___________________.

Who should perform training?

The supervisor is responsible for all employee training.

Hanan likes to draw charts and word maps to understand concepts.What type of learner is she?

The Supervisors Role in Creating a Positive Workplace

Setting Goals, making Plans, and Improving Costs

Problem Solving and Managing Information

Organizing an Effective Department

Staffing With Human Resources

Leadership Skills, styles, and Qualities

Effective Employee Communication

Understanding and Motivating People at Work

Counseling and Performance Management

Control: Monitoring and Improving Results

Appraising Employee Performance

Managing Groups, building Teams, and Resolving Conflicts

Managing a Diverse Workforce

The Supervisors Role in Employee Safety and Health, and Labor Relations

Filters