Exam 3: Problem Solving and Managing Information
Exam 1: The Supervisors Role in Creating a Positive Workplace58 Questions
Exam 2: Setting Goals, making Plans, and Improving Costs59 Questions
Exam 3: Problem Solving and Managing Information59 Questions
Exam 4: Organizing an Effective Department59 Questions
Exam 5: Staffing With Human Resources59 Questions
Exam 6: Training and Developing Employees59 Questions
Exam 7: Leadership Skills, styles, and Qualities58 Questions
Exam 8: Effective Employee Communication59 Questions
Exam 9: Understanding and Motivating People at Work59 Questions
Exam 10: Counseling and Performance Management59 Questions
Exam 11: Control: Monitoring and Improving Results49 Questions
Exam 12: Appraising Employee Performance49 Questions
Exam 13: Managing Groups, building Teams, and Resolving Conflicts49 Questions
Exam 14: Managing a Diverse Workforce48 Questions
Exam 15: The Supervisors Role in Employee Safety and Health, and Labor Relations48 Questions
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______ is a process of systematically analyzing gaps between expected and actual conditions to find and remedy their causes.
(Short Answer)
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Supervisors should have access to information from their company's management information system.
(True/False)
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Josey is encouraging her team to continue to bring up as many new ideas as possible during a brainstorming session.What rule for successful brainstorming is she following?
(Multiple Choice)
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In the problem solving process,you must evaluate alternatives before you suggest alternative solutions.
(True/False)
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The first step in the fundamental approach to problem solving is ______ .
(Multiple Choice)
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You can recognize a potential problem by identifying a gap between actual and expected performance.
(True/False)
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A decision tree is a useful tool for mathematically analyzing quantitative data to solve a problem.
A decision tree is a graphic portrait of part of the problem solving process.
(True/False)
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Most Americans say their jobs are too easy.
Supervisors need to make sure that employees have enough to do and reward employees who commit to doing a good job.
(True/False)
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When brainstorming be sure to combine ideas to improve on the solutions that are generated.
(True/False)
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Jenna has spent a total of four hours trying to find a cheaper price on ten staplers for her office.Is this an appropriate amount of time spent on this issue?
(Multiple Choice)
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It is important to learn to concentrate when generating innovative ideas on your own.
(True/False)
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______ is a balanced approach that adds all the costs of implementation and compares them with the project value of the resulting product or services.
(Short Answer)
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Cost-benefit analysis is the implementation of costs are compared to the projected value of the resulting product or services.
(True/False)
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______ is a balanced approach that adds all the costs of implementation and compares them with the project value of the resulting product or services.
(Multiple Choice)
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You do not need a backup plan if your problem solving process has been effective.
Not having a backup plan is a common error in problem solving.
(True/False)
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It is never a good idea to make a decision while considering your intuition.
(True/False)
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Herwin often uses statistical or quantitative techniques to aid his decision making process.What type of decision making is this?
(Multiple Choice)
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One difference between a Management Information System (MIS)and an accounting system is that ______ .
(Multiple Choice)
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The vast majority of your problems will account for a minority of your profits or losses.What is this principle called?
(Multiple Choice)
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