Exam 3: Problem Solving and Managing Information
Exam 1: The Supervisors Role in Creating a Positive Workplace58 Questions
Exam 2: Setting Goals, making Plans, and Improving Costs59 Questions
Exam 3: Problem Solving and Managing Information59 Questions
Exam 4: Organizing an Effective Department59 Questions
Exam 5: Staffing With Human Resources59 Questions
Exam 6: Training and Developing Employees59 Questions
Exam 7: Leadership Skills, styles, and Qualities58 Questions
Exam 8: Effective Employee Communication59 Questions
Exam 9: Understanding and Motivating People at Work59 Questions
Exam 10: Counseling and Performance Management59 Questions
Exam 11: Control: Monitoring and Improving Results49 Questions
Exam 12: Appraising Employee Performance49 Questions
Exam 13: Managing Groups, building Teams, and Resolving Conflicts49 Questions
Exam 14: Managing a Diverse Workforce48 Questions
Exam 15: The Supervisors Role in Employee Safety and Health, and Labor Relations48 Questions
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A ______ exists when there is a substantial difference between an expected condition and the actual condition.
(Short Answer)
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Which of the following is a good way to generate creative ideas on your own?
(Multiple Choice)
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Which of the following is an example of identifying a potential problem?
(Multiple Choice)
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Namita is a corporate trainer who ensures that supervisors are able to recognize moral issues in the work place and can make fair decisions.What is the name of this type of training?
(Multiple Choice)
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Data that have been selected,arranged,and analyzed to make them useful for supervisory decisions is called ___________________ .
(Short Answer)
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Before you select the most likely cause of a problem,what problem solving step must you complete first?
(Multiple Choice)
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The difference between brainstorming and critical thinking is that brainstorming uses a ___________________ approach.
(Short Answer)
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The difference between brainstorming and creative thinking is that brainstorming is done individually and creative thinking is done with a group.
(True/False)
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Free association of ideas is an ineffective method to spur creative thinking.
(True/False)
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Supervisors should supplement their management information systems with additional data.
(True/False)
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Replacing a valued employee who has recently quit is an example of a potential problem.
This is an example of a current problem.
(True/False)
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A group approach to idea generation is called ___________________ .
(Short Answer)
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The best way to identify a potential problem is to ______ .
(Multiple Choice)
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It is advisable to take as much time as you need to solve a problem,no matter how important.
The more critical and lasting the effect of the decision,the more time you can take in looking for a solution.
(True/False)
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The greatest number of problems you deal will be less important than the few problems you solve that are very important.This is an interpretation of ABC analysis.
(True/False)
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