Exam 3: Problem Solving and Managing Information

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A ______ exists when there is a substantial difference between an expected condition and the actual condition.

(Short Answer)
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Which of the following is a good way to generate creative ideas on your own?

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Which of the following is an example of identifying a potential problem?

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Namita is a corporate trainer who ensures that supervisors are able to recognize moral issues in the work place and can make fair decisions.What is the name of this type of training?

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Change causes problems.

(True/False)
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Data that have been selected,arranged,and analyzed to make them useful for supervisory decisions is called ___________________ .

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Before you select the most likely cause of a problem,what problem solving step must you complete first?

(Multiple Choice)
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The difference between brainstorming and critical thinking is that brainstorming uses a ___________________ approach.

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The difference between brainstorming and creative thinking is that brainstorming is done individually and creative thinking is done with a group.

(True/False)
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Free association of ideas is an ineffective method to spur creative thinking.

(True/False)
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Supervisors should supplement their management information systems with additional data.

(True/False)
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Replacing a valued employee who has recently quit is an example of a potential problem. This is an example of a current problem.

(True/False)
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___________________ is unprocessed facts and figures.

(Short Answer)
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A group approach to idea generation is called ___________________ .

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The best way to identify a potential problem is to ______ .

(Multiple Choice)
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It is advisable to take as much time as you need to solve a problem,no matter how important. The more critical and lasting the effect of the decision,the more time you can take in looking for a solution.

(True/False)
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The greatest number of problems you deal will be less important than the few problems you solve that are very important.This is an interpretation of ABC analysis.

(True/False)
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Which of the following is an example of creative thinking?

(Multiple Choice)
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Creativity is unimportant in decision making.

(True/False)
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