Exam 3: Building Positive Relationships through Nonverbal Communication

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Why is it important for professionals to understand the implicit rules for interpersonal space?

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D

A person who is socially skilled may not be successful at interpreting nonverbal messages.

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False

Women may have learned to smile while giving negative information in other social contexts.

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True

Adults should bite toddlers who bite their peers.

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When is it appropriate to have an expressionless face?

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Young children believe the nonverbal message over the words.

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When and how should a male professional touch children? Give examples of appropriate and questionable practices.

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You are some distance from a group of nine-year-old girls. You notice that four of them are in a huddle, and a fifth tries to join. The children turn their backs to her, and then someone turns and says something. She moves away but looks at the group. The one who spoke raises her hand, palm outward, and the child moves quickly away. What can you conclude from this observation?

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Which of the following is a description of normal eye contact?

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Which of the following behaviors is least effective in conveying warmth to a child?

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Mrs. Zuckerman, who had given a presentation to the PTA, was uncomfortable when another adult approached her, stood a foot away, and spoke excitedly about the topic. What could have made her feel uneasy?

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Which voice characteristics are you likely to hear when someone is very embarrassed?

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Word selection is a channel of nonverbal communication.

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Mrs. Ramirez smiled at the boys jostling each other in the line and told them softly not to do that. Do you think the boys complied? Why or why not?

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Which of the following uses of silence does not carry any particular effective message?

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The message of caring or liking is conveyed most strongly by nonverbal channels.

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Baby talk is used by young children for about five years.

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Children get better at decoding nonverbal messages as they get older.

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Nonverbal behaviors mean the same for persons of English, Spanish, and Chinese backgrounds.

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How do adults convey their authority over children nonverbally in an appropriate manner?

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