Question 1

The social identity theory proposes that people use groups to understand who they are and how they fit into the world.

Accepted Answer

A) True 
 B)False

Question 2

Role ________ is defined as the way others believe you should act in a given context.

Accepted Answer

A)  fuzziness 
B)  expectation 
C)  perception 
D)  enhancement 
E)  conflict 
A)  fuzziness 
B)  expectation 
C)  perception 
D)  enhancement 
E)  conflict

Question 3

When the group energy is focused on the task at hand and the group is fully functional, it is said to be in the stage of ________.

Accepted Answer

A)  performing 
B)  storming 
C)  inertia 
D)  forming 
E)  norming 
A)  performing 
B)  storming 
C)  inertia 
D)  forming 
E)  norming

Question 4

A batch of trainees has been assigned a new project and the team is unsure of the details of the project and how they will pursue its completion as a group with specific tasks and roles. This batch of trainees is in the forming stage of group development.

Accepted Answer

A) True 
 B)False

Question 5

Describe the nominal group technique.

Accepted Answer

The nominal group technique restricts di

Question 6

An informal group is characterized by the ________.

Accepted Answer

A)  fulfillment of the need for social contact 
B)  pursuit of particular organizational goals. 
C)  predetermined designation of tasks of members. 
D)  creation of timelines and rationale 
E)  stipulation of expected behaviors by the organization 
A)  fulfillment of the need for social contact 
B)  pursuit of particular organizational goals. 
C)  predetermined designation of tasks of members. 
D)  creation of timelines and rationale 
E)  stipulation of expected behaviors by the organization

Question 7

Which of the following is an example of performance norms?

Accepted Answer

A)  rules in informal groups 
B)  dress codes 
C)  assignment of difficult jobs, pay, and equipment 
D)  the manner in which a job must be done 
E)  distribution of pay 
A)  rules in informal groups 
B)  dress codes 
C)  assignment of difficult jobs, pay, and equipment 
D)  the manner in which a job must be done 
E)  distribution of pay

Question 8

Which of the following is true with regard to groups?

Accepted Answer

A)  A group typically lacks definite roles and structures. 
B)  A group influences our emotional reactions. 
C)  The membership of a group does not affect how its members treat outsiders. 
D)  A group is characterized by the independence of its members. 
E)  An informal gathering cannot be considered a group. 
A)  A group typically lacks definite roles and structures. 
B)  A group influences our emotional reactions. 
C)  The membership of a group does not affect how its members treat outsiders. 
D)  A group is characterized by the independence of its members. 
E)  An informal gathering cannot be considered a group.

Question 9

Explain the relationship between role conflict and reference groups.

Accepted Answer

When compliance with one role requiremen

Question 10

The development of temporary work groups is best understood in terms of the five-stage group development model.

Accepted Answer

A) True 
 B)False

Question 11

At Milton farms, where a large part of the management comes from the same sociocultural background, many employees of diverse ethical or cultural origins are hired only to ensure legal compliance with laws relating to diversity at the workplace. The company's day-to-day functioning leaves much to be desired in terms of promoting diversity. Recently, the owner's cousin was promoted to the post of a branch manager while three suitable candidates hailing from a different cultures were blatantly overlooked. This is an example of ________.

Accepted Answer

A)  social exchange 
B)  contrast bias 
C)  in-group favoritism 
D)  groupthink 
E)  social loafing 
A)  social exchange 
B)  contrast bias 
C)  in-group favoritism 
D)  groupthink 
E)  social loafing

Question 12

How does group size affect a group's behavior?

Accepted Answer

The evidence indicates that smaller grou

Question 13

A company's dress code policy comes under the performance norms.

Accepted Answer

A) True 
 B)False

Question 14

Research consistently shows that a group in a brainstorming session generates more ideas than an individuals working alone.

Accepted Answer

A) True 
 B)False

Question 15

Joe Sullivan and Mark Holland, members of the top management at EuAir, an European airlines, were preparing for a meeting to discuss strategies to combat the recent rise in fuel prices. Before the meeting began, Joe and Mark were discussing how oil prices significantly impact the health of the world economy. Joe spoke of how higher oil prices since 1999, partly the result of OPEC supply management policies, contributed to the global economic downturn in 2000-2001. Mark agreed but added that the right kind of strategy can help them overcome, and even profitably use, this opportunity for hiking fares. Which of the following statements, if true, would denote the occurrence of groupshift in Mark's opinions during the meeting?

Accepted Answer

A)  Mark proposed that the prices be hiked and additional customer service measures be included so costumers have the best experience flying with EuAir. 
B)  Mark encouraged the top-management team to consider laying off surplus employees and rightsizing EuAir to enhance its efficiency and lower costs. 
C)  Mark agreed with Joe's opinion that providing the best service possible, even if it meant incurring a loss in the short run, would be the best strategy. 
D)  Mark felt that EuAir should suspend some of its less profitable flights in the short run in favor of the routes that have greater demand among consumers. 
E)  Mark proposed that this was an opportunity for EuAir to use its brand name effectively and diversify into other products and services. 
A)  Mark proposed that the prices be hiked and additional customer service measures be included so costumers have the best experience flying with EuAir. 
B)  Mark encouraged the top-management team to consider laying off surplus employees and rightsizing EuAir to enhance its efficiency and lower costs. 
C)  Mark agreed with Joe's opinion that providing the best service possible, even if it meant incurring a loss in the short run, would be the best strategy. 
D)  Mark felt that EuAir should suspend some of its less profitable flights in the short run in favor of the routes that have greater demand among consumers. 
E)  Mark proposed that this was an opportunity for EuAir to use its brand name effectively and diversify into other products and services.

Question 16

Surface-level diversity refers to attitudes, values, and opinions which are different in diverse groups.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following is true with regard to social loafing?

Accepted Answer

A)  Social loafing decreases when rewards are added for collective performance of the group. 
B)  Social loafing involves the cumulative rise in productivity when teams increase in size. 
C)  Social loafing reflects the drastic rise in employee performance when they work collectively. 
D)  Social loafing is witnessed less in collectivist cultures where people take pride in group performance. 
E)  Social loafing is a result of the emphasis on individual outcomes over shared outcomes. 
A)  Social loafing decreases when rewards are added for collective performance of the group. 
B)  Social loafing involves the cumulative rise in productivity when teams increase in size. 
C)  Social loafing reflects the drastic rise in employee performance when they work collectively. 
D)  Social loafing is witnessed less in collectivist cultures where people take pride in group performance. 
E)  Social loafing is a result of the emphasis on individual outcomes over shared outcomes.

Question 18

Which of the following terms indicates the tendency of individuals to spend less effort when working collectively?

Accepted Answer

A)  groupthink 
B)  collective efficacy 
C)  social loafing 
D)  social facilitation 
E)  groupshift 
A)  groupthink 
B)  collective efficacy 
C)  social loafing 
D)  social facilitation 
E)  groupshift

Question 19

During the forming stage of group development, close relationships develop and the group demonstrates cohesiveness.

Accepted Answer

A) True 
 B)False

Question 20

According to status characteristics theory, which of the following factors does not determine status?

Accepted Answer

A)  talent 
B)  control over the resources needed by the group 
C)  ability to conform to group norms 
D)  personality 
E)  contribution to goals 
A)  talent 
B)  control over the resources needed by the group 
C)  ability to conform to group norms 
D)  personality 
E)  contribution to goals

The social identity theory proposes that people use groups to understand who they are and how they fit into the world.

Role ________ is defined as the way others believe you should act in a given context.

When the group energy is focused on the task at hand and the group is fully functional, it is said to be in the stage of ________.

A batch of trainees has been assigned a new project and the team is unsure of the details of the project and how they will pursue its completion as a group with specific tasks and roles. This batch of trainees is in the forming stage of group development.

Describe the nominal group technique.

An informal group is characterized by the ________.

Which of the following is an example of performance norms?

Which of the following is true with regard to groups?

Explain the relationship between role conflict and reference groups.

The development of temporary work groups is best understood in terms of the five-stage group development model.

How does group size affect a group's behavior?

A company's dress code policy comes under the performance norms.

Research consistently shows that a group in a brainstorming session generates more ideas than an individuals working alone.

Surface-level diversity refers to attitudes, values, and opinions which are different in diverse groups.

Which of the following is true with regard to social loafing?

Which of the following terms indicates the tendency of individuals to spend less effort when working collectively?

During the forming stage of group development, close relationships develop and the group demonstrates cohesiveness.

According to status characteristics theory, which of the following factors does not determine status?

What Is Organizational Behavior

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Human Resource Policies and Practices

Organizational Change and Stress Management

Filters

Exam 9: Foundations of Group Behavior

The social identity theory proposes that people use groups to understand who they are and how they fit into the world.

Role ________ is defined as the way others believe you should act in a given context.

When the group energy is focused on the task at hand and the group is fully functional, it is said to be in the stage of ________.

A batch of trainees has been assigned a new project and the team is unsure of the details of the project and how they will pursue its completion as a group with specific tasks and roles. This batch of trainees is in the forming stage of group development.

Describe the nominal group technique.

An informal group is characterized by the ________.

Which of the following is an example of performance norms?

Which of the following is true with regard to groups?

Explain the relationship between role conflict and reference groups.

The development of temporary work groups is best understood in terms of the five-stage group development model.

How does group size affect a group's behavior?

A company's dress code policy comes under the performance norms.

Research consistently shows that a group in a brainstorming session generates more ideas than an individuals working alone.

Surface-level diversity refers to attitudes, values, and opinions which are different in diverse groups.

Which of the following is true with regard to social loafing?

Which of the following terms indicates the tendency of individuals to spend less effort when working collectively?

During the forming stage of group development, close relationships develop and the group demonstrates cohesiveness.

According to status characteristics theory, which of the following factors does not determine status?

What Is Organizational Behavior

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Human Resource Policies and Practices

Organizational Change and Stress Management

Filters