Question 1

Which of the following statements is most likely to be true regarding the performing stage?

Accepted Answer

A)  During the performing stage, members accept the existence of the group but resist the constraints it imposes on individuality. 
B)  For permanent work groups, performing is the last stage in development. 
C)  The performing stage involves members trying out different behaviors in order to understand which behaviors the group considers acceptable. 
D)  The performing stage is characterized by a great deal of uncertainty about the group's purpose, structure, and leadership. 
E)  During the performing stage there is conflict over who will control the group. 
A)  During the performing stage, members accept the existence of the group but resist the constraints it imposes on individuality. 
B)  For permanent work groups, performing is the last stage in development. 
C)  The performing stage involves members trying out different behaviors in order to understand which behaviors the group considers acceptable. 
D)  The performing stage is characterized by a great deal of uncertainty about the group's purpose, structure, and leadership. 
E)  During the performing stage there is conflict over who will control the group.

Question 2

What are four common classes of norms?

Accepted Answer

1) The most common class of norms is per

Question 3

Role perception is defined as ________.

Accepted Answer

A)  the degree to which members are motivated to stay in the group. 
B)  the socially defined position or rank given to group members by others 
C)  the way others believe we should act in a given context 
D)  the existence of roles that are at variance with one another 
E)  our view of how we are supposed to act in a given situation 
A)  the degree to which members are motivated to stay in the group. 
B)  the socially defined position or rank given to group members by others 
C)  the way others believe we should act in a given context 
D)  the existence of roles that are at variance with one another 
E)  our view of how we are supposed to act in a given situation

Question 4

Similarity is a characteristic under the social identity theory that manifests itself in the ________.

Accepted Answer

A)  tendency of in-group members to prefer and endorse the products, ideas, and aspects of someone else's culture over their own 
B)  tendency of people to link themselves to high-status groups in an attempt to define themselves favorably 
C)  tendency of in-group members to notice and emphasize identities that reflect how different they are from other groups 
D)  tendency of people to use the group as a means of understanding who they are and how they fit into the world 
E)  tendency of people who have greater uniformity in values and characteristics to have greater group identification as well 
A)  tendency of in-group members to prefer and endorse the products, ideas, and aspects of someone else's culture over their own 
B)  tendency of people to link themselves to high-status groups in an attempt to define themselves favorably 
C)  tendency of in-group members to notice and emphasize identities that reflect how different they are from other groups 
D)  tendency of people to use the group as a means of understanding who they are and how they fit into the world 
E)  tendency of people who have greater uniformity in values and characteristics to have greater group identification as well

Question 5

High-status members of groups are often given less freedom to deviate from norms than are other group members.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following steps can be taken by a manager so as to minimize groupthink?

Accepted Answer

A)  encouraging group leaders to develop a stronger sense of group identity 
B)  seeking input from employees before the group leader presents his opinions 
C)  increasing the group size 
D)  preventing all team members from engaging in a critical evaluation of ideas at the beginning 
E)  asking the group members to first focus on the positives of an alternative rather than the negatives 
A)  encouraging group leaders to develop a stronger sense of group identity 
B)  seeking input from employees before the group leader presents his opinions 
C)  increasing the group size 
D)  preventing all team members from engaging in a critical evaluation of ideas at the beginning 
E)  asking the group members to first focus on the positives of an alternative rather than the negatives

Question 7

Describe cohesiveness as a property of groups. How can a group be made more cohesive?

Accepted Answer

Cohesiveness is the degree to which memb

Question 8

What is the relationship between performance norms, cohesiveness, and group productivity?

Accepted Answer

Cohesiveness increases group productivit

Question 9

ABL is one of the largest consumer goods companies in the country and it recently held its annual conference where members of all regional divisions were invited. Since the company is vast and rarely finds all its employees together in such a manner, it used this opportunity to present to them certain new ideas they had regarding various aspects of their functioning. Large meetings with each regional team were held to provide them with information about the proposed changes and to obtain their anonymous votes through computers. This helped the company speed up the decision-making process and consolidate the results immediately. Which of the following group decision techniques did ABL use here?

Accepted Answer

A)  reference groups approach 
B)  brainstorming 
C)  nominal groups approach 
D)  heuristics and algorithm approach 
E)  electronic meeting approach 
A)  reference groups approach 
B)  brainstorming 
C)  nominal groups approach 
D)  heuristics and algorithm approach 
E)  electronic meeting approach

Question 10

Aaron Dias was working on the last shift for the day at All Needs, a retail store owned by an Asian man, when he opened the cash register and stole some money thinking that nobody would witness him stealing. However, one of the customer attendants watched him steal the money and reported it to the manager the next day, following which Aaron was terminated. Subsequently, the manager became extremely strict with all his Caucasian employees and was often heard abusing them saying "you guys are all the same." This scenario depicts ________.

Accepted Answer

A)  social exchange 
B)  in-group favoritism 
C)  contrast bias 
D)  groupthink 
E)  social loafing 
A)  social exchange 
B)  in-group favoritism 
C)  contrast bias 
D)  groupthink 
E)  social loafing

Question 11

Explain the following terms: role perception and role expectation.

Accepted Answer

Our view of how we're supposed to act in

Question 12

A group decision-making method in which individual members meet face-to-face to pool their judgments in a systematic but independent fashion is the ________ technique.

Accepted Answer

A)  brainstorming 
B)  in-group 
C)  nominal groups 
D)  reference groups 
E)  interacting groups 
A)  brainstorming 
B)  in-group 
C)  nominal groups 
D)  reference groups 
E)  interacting groups

Question 13

Which of the following is true with regard to the social identity theory?

Accepted Answer

A)  It proposes that members take personal pride in accomplishments but dissociate from the group in the event of any offenses or failures. 
B)  It proposes that social identities can never be detrimental as they have no effect on how members of an in-group view members of an out-group. 
C)  It proposes that people have emotional reactions to the failure or success of their group because their self-esteem is tied into the group's performance. 
D)  It proposes that people develop only one social identity in childhood that becomes more defined and concrete in the course of their lives. 
E)  It proposes that members of an in-group are viewed as being homogenous, while members of an out-group are seen as being heterogeneous. 
A)  It proposes that members take personal pride in accomplishments but dissociate from the group in the event of any offenses or failures. 
B)  It proposes that social identities can never be detrimental as they have no effect on how members of an in-group view members of an out-group. 
C)  It proposes that people have emotional reactions to the failure or success of their group because their self-esteem is tied into the group's performance. 
D)  It proposes that people develop only one social identity in childhood that becomes more defined and concrete in the course of their lives. 
E)  It proposes that members of an in-group are viewed as being homogenous, while members of an out-group are seen as being heterogeneous.

Question 14

Electronic meetings minimize social pressures and conflicts.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following statements is true regarding the effect of size of the group has on the performance of the group?

Accepted Answer

A)  Evidence indicates that individuals perform better in larger groups than in smaller ones. 
B)  If the goal of the group is fact-finding then smaller groups are more effective than larger groups. 
C)  The size of the group does not affect the group's overall behavior. 
D)  As compared to smaller groups, larger groups are better in problem solving. 
E)  Evidence indicates that larger groups are faster at completing tasks than smaller ones. 
A)  Evidence indicates that individuals perform better in larger groups than in smaller ones. 
B)  If the goal of the group is fact-finding then smaller groups are more effective than larger groups. 
C)  The size of the group does not affect the group's overall behavior. 
D)  As compared to smaller groups, larger groups are better in problem solving. 
E)  Evidence indicates that larger groups are faster at completing tasks than smaller ones.

Question 16

An individual's personal characteristics like good looks or friendly personality represents one of the dimensions of the status characteristics theory.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following differentiates between formal and informal groups?

Accepted Answer

A)  The timeline of reference for formal groups is greater than that for informal groups. 
B)  Formal groups are typically smaller in size when compared to informal groups. 
C)  Formal groups pursue the goal of social contact, while informal groups have definite organizational goals to attain. 
D)  The impact of formal groups on organizational performance is lesser than that of informal groups. 
E)  Formal groups involve clearly defined tasks and roles, while informal groups are neither formally structured nor organizationally determined. 
A)  The timeline of reference for formal groups is greater than that for informal groups. 
B)  Formal groups are typically smaller in size when compared to informal groups. 
C)  Formal groups pursue the goal of social contact, while informal groups have definite organizational goals to attain. 
D)  The impact of formal groups on organizational performance is lesser than that of informal groups. 
E)  Formal groups involve clearly defined tasks and roles, while informal groups are neither formally structured nor organizationally determined.

Question 18

Which of the following stages of the five-stage group development model is characterized by a great deal of uncertainty about the group's purpose, structure, and leadership?

Accepted Answer

A)  norming 
B)  evolution 
C)  forming 
D)  introduction 
E)  storming 
A)  norming 
B)  evolution 
C)  forming 
D)  introduction 
E)  storming

Question 19

Bonnie Patterson is a manager for seven years at Wayne and Watson, a legal consultancy firm. A good part of her work day involves holding meetings and she likes to get work on a time-bound schedule. For this reason, members of her team receive the agenda at the beginning of the meeting, followed by some time to contemplate over the issue at hand individually. Subsequently, the team members present their ideas one after the another, the group discusses them together, and lastly, a ranking is done to choose the most favored idea. This represents the ________ approach of group decision making.

Accepted Answer

A)  nominal group 
B)  groupthink 
C)  brainstorming 
D)  reference group 
E)  interacting 
A)  nominal group 
B)  groupthink 
C)  brainstorming 
D)  reference group 
E)  interacting

Question 20

Which of the following represents the major determinants of group development and functioning as depicted by the punctuated-equilibrium model?

Accepted Answer

A)  deadlines and time constraints 
B)  promotion of diversity 
C)  better perspectives and patterns 
D)  role perception and expectation 
E)  group solidarity and collectivist goals 
A)  deadlines and time constraints 
B)  promotion of diversity 
C)  better perspectives and patterns 
D)  role perception and expectation 
E)  group solidarity and collectivist goals

Which of the following statements is most likely to be true regarding the performing stage?

What are four common classes of norms?

Role perception is defined as ________.

Similarity is a characteristic under the social identity theory that manifests itself in the ________.

High-status members of groups are often given less freedom to deviate from norms than are other group members.

Which of the following steps can be taken by a manager so as to minimize groupthink?

Describe cohesiveness as a property of groups. How can a group be made more cohesive?

What is the relationship between performance norms, cohesiveness, and group productivity?

Explain the following terms: role perception and role expectation.

A group decision-making method in which individual members meet face-to-face to pool their judgments in a systematic but independent fashion is the ________ technique.

Which of the following is true with regard to the social identity theory?

Electronic meetings minimize social pressures and conflicts.

Which of the following statements is true regarding the effect of size of the group has on the performance of the group?

An individual's personal characteristics like good looks or friendly personality represents one of the dimensions of the status characteristics theory.

Which of the following differentiates between formal and informal groups?

Which of the following stages of the five-stage group development model is characterized by a great deal of uncertainty about the group's purpose, structure, and leadership?

Which of the following represents the major determinants of group development and functioning as depicted by the punctuated-equilibrium model?

What Is Organizational Behavior

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Human Resource Policies and Practices

Organizational Change and Stress Management

Filters

Exam 9: Foundations of Group Behavior

Which of the following statements is most likely to be true regarding the performing stage?

What are four common classes of norms?

Role perception is defined as ________.

Similarity is a characteristic under the social identity theory that manifests itself in the ________.

High-status members of groups are often given less freedom to deviate from norms than are other group members.

Which of the following steps can be taken by a manager so as to minimize groupthink?

Describe cohesiveness as a property of groups. How can a group be made more cohesive?

What is the relationship between performance norms, cohesiveness, and group productivity?

Explain the following terms: role perception and role expectation.

A group decision-making method in which individual members meet face-to-face to pool their judgments in a systematic but independent fashion is the ________ technique.

Which of the following is true with regard to the social identity theory?

Electronic meetings minimize social pressures and conflicts.

Which of the following statements is true regarding the effect of size of the group has on the performance of the group?

An individual's personal characteristics like good looks or friendly personality represents one of the dimensions of the status characteristics theory.

Which of the following differentiates between formal and informal groups?

Which of the following stages of the five-stage group development model is characterized by a great deal of uncertainty about the group's purpose, structure, and leadership?

Which of the following represents the major determinants of group development and functioning as depicted by the punctuated-equilibrium model?

What Is Organizational Behavior

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Human Resource Policies and Practices

Organizational Change and Stress Management

Filters