Question 1

Which of these is a quality shown by a successful workplace communicator?

Accepted Answer

A)  keeping new information about your field to yourself 
B)  prioritizing your own needs 
C)  displaying emotional intelligence 
D)  sharing proprietary information openly 
A)  keeping new information about your field to yourself 
B)  prioritizing your own needs 
C)  displaying emotional intelligence 
D)  sharing proprietary information openly C

Question 2

Chapter 1 lists nine measures of excellence in technical communication. For example, excellent technical communication is honest. What are three other measures of excellence?

Accepted Answer

As the question refers to a specific source, "Chapter 1," without providing the title or author of the book or document, I cannot directly quote the nine measures of excellence in technical communication from that source. However, I can provide you with three commonly accepted measures of excellence in technical communication based on general principles in the field:

1. Clarity: Excellent technical communication should be clear and easily understood by the intended audience. This means avoiding unnecessary jargon, explaining complex concepts in a straightforward manner, and organizing information in a logical and coherent way.

2. Accuracy: The information presented must be accurate and up-to-date. This involves careful research, fact-checking, and revision to ensure that all technical details, data, and instructions are correct and reliable.

3. Audience Awareness: Excellent technical communicators must be aware of their audience's needs, background knowledge, and level of expertise. They tailor their communication to suit the audience, ensuring that it is appropriate in terms of complexity, technicality, and tone.

These measures, along with honesty as mentioned in the question, are essential for creating effective and reliable technical communication. If you have access to the specific source mentioned, you would be able to find the complete list of nine measures as outlined in that particular text.

Question 3

When creating a technical document, you often have to make compromises. Which of these is an example of a compromise related to communication?

Accepted Answer

A)  Your boss tells you to create the document in English and Spanish, so you do. 
B)  You would prefer to create separate instruction sheets in English and Spanish, but you create one sheet giving instructions in both languages to save on printing costs. 
C)  Your audience is not made up of technical experts, so you use common words in place of technical vocabulary. 
D)  You place paper copies of your document in the boxes carrying your products, and you post electronic copies online. 
A)  Your boss tells you to create the document in English and Spanish, so you do. 
B)  You would prefer to create separate instruction sheets in English and Spanish, but you create one sheet giving instructions in both languages to save on printing costs. 
C)  Your audience is not made up of technical experts, so you use common words in place of technical vocabulary. 
D)  You place paper copies of your document in the boxes carrying your products, and you post electronic copies online. B

Question 4

Technical communication involves knowing where to find trustworthy information.

Accepted Answer

A) True 
 B)False

Question 5

Companies hiring technical professionals such as engineers, scientists, and programmers focus primarily on the technical abilities of the candidates they consider for employment.

Accepted Answer

A) True 
 B)False

Question 6

Chapter 1 lists six defining characteristics of technical communication. One characteristic is that technical communication addresses particular readers. What are three other characteristics mentioned in the chapter?

Accepted Answer

As the question refers to a specific sou

Question 7

Technical communication primarily involves those whose main job is to produce documentation such as reports and manuals.

Accepted Answer

A) True 
 B)False

Question 8

According to Chapter 1, most technical communication has six characteristics. One characteristic is that technical communication helps readers solve problems. Which of the following is another characteristic of technical communication?

Accepted Answer

A)  Technical communication reflects an organization's goals and culture. 
B)  Technical communication uses technical vocabulary as often as possible. 
C)  Technical communication strives to both entertain and educate readers. 
D)  Technical communication is most often aimed at a general audience rather than at a particular audience. 
A)  Technical communication reflects an organization's goals and culture. 
B)  Technical communication uses technical vocabulary as often as possible. 
C)  Technical communication strives to both entertain and educate readers. 
D)  Technical communication is most often aimed at a general audience rather than at a particular audience.

Question 9

Most technical documents are produced by professional technical communicators working alone.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following is NOT one of the four basic modes of communication?

Accepted Answer

A)  speaking 
B)  reading 
C)  writing 
D)  typing 
A)  speaking 
B)  reading 
C)  writing 
D)  typing

Question 11

Which quality in the original below is evident in the revised version of the following paragraph? Original: During our monthly meeting last month, we all came to the conclusion that overtime procedures are inadequate and that new procedures need to be initiated. I discussed this problem with our chief accountant, who was sympathetic and agreed to consider any changes we would like to make to the present procedures. Please bring your suggested changes to this month's departmental meeting scheduled for 2:30 P.M. next Wednesday afternoon.
Revision: During last month's meeting, we concluded that our overtime procedures need revision. Our chief accountant has agreed to consider any changes we would like to make to the present procedures. Please bring your suggested changes to this month's departmental meeting scheduled for 2:30 P.M. next Wednesday.

Accepted Answer

A)  conciseness 
B)  accuracy 
C)  comprehensiveness 
D)  correctness 
A)  conciseness 
B)  accuracy 
C)  comprehensiveness 
D)  correctness

Question 12

Chapter 1 identifies correctness as a characteristic of good technical communication. In this context, correctness refers to the proper use of grammar and punctuation to accurately convey the intended meaning.

Accepted Answer

A) True 
 B)False

Question 13

An effective technical document must be both concise and comprehensive.

Accepted Answer

A) True 
 B)False

Question 14

According to Chapter 1, what is the biggest difference between technical communication and the kinds of writing you do in other college courses?

Accepted Answer

A)  Technical communication makes greater use of technical vocabulary. 
B)  Technical communication makes greater use of images and graphics. 
C)  Technical communication has a somewhat different focus on purpose and audience. 
D)  Technical communication follows different style conventions. 
A)  Technical communication makes greater use of technical vocabulary. 
B)  Technical communication makes greater use of images and graphics. 
C)  Technical communication has a somewhat different focus on purpose and audience. 
D)  Technical communication follows different style conventions.

Question 15

Chapter 1 states that technical communicators use design to increase readability and make their documents more effective. Which of the following is an example of a design feature?

Accepted Answer

A)  easy-to-understand vocabulary 
B)  typography 
C)  definitions of key terms 
D)  effective topic sentences 
A)  easy-to-understand vocabulary 
B)  typography 
C)  definitions of key terms 
D)  effective topic sentences

Question 16

Which of these abilities is NOT likely to help you as a workplace communicator?

Accepted Answer

A)  the ability to perform research 
B)  the ability to analyze information 
C)  the ability to speak and write clearly 
D)  the ability to deflect attention 
A)  the ability to perform research 
B)  the ability to analyze information 
C)  the ability to speak and write clearly 
D)  the ability to deflect attention

Question 17

Chapter 1 identifies common reasons for creating technical documents. Which reason in the following list is NOT mentioned in the chapter?

Accepted Answer

A)  to help others carry out a task 
B)  to change attitudes about a technology or an issue 
C)  to establish common knowledge in the marketplace 
D)  to help others make a decision 
A)  to help others carry out a task 
B)  to change attitudes about a technology or an issue 
C)  to establish common knowledge in the marketplace 
D)  to help others make a decision

Question 18

The engineering firm you work for is submitting a proposal to create an amphitheater at a state park. Proposals must be submitted in three-ring binders. You are in charge of assembling the binders. You decide to put section divider tabs and an index into each proposal binder. Which measure of excellence in technical communication does this decision reflect?

Accepted Answer

A)  honesty 
B)  clarity 
C)  comprehensiveness 
D)  usability 
A)  honesty 
B)  clarity 
C)  comprehensiveness 
D)  usability

Question 19

Chapter 1 lists a variety of examples of workplace communication. Name four of them.

Accepted Answer

As the specific content of Chapter 1 is

Question 20

Which of these is a measure of excellence in technical communication?

Accepted Answer

A)  accuracy 
B)  terseness 
C)  plainness 
D)  celerity 
A)  accuracy 
B)  terseness 
C)  plainness 
D)  celerity

Which of these is a quality shown by a successful workplace communicator?

Chapter 1 lists nine measures of excellence in technical communication. For example, excellent technical communication is honest. What are three other measures of excellence?

When creating a technical document, you often have to make compromises. Which of these is an example of a compromise related to communication?

Technical communication involves knowing where to find trustworthy information.

Companies hiring technical professionals such as engineers, scientists, and programmers focus primarily on the technical abilities of the candidates they consider for employment.

Chapter 1 lists six defining characteristics of technical communication. One characteristic is that technical communication addresses particular readers. What are three other characteristics mentioned in the chapter?

Technical communication primarily involves those whose main job is to produce documentation such as reports and manuals.

According to Chapter 1, most technical communication has six characteristics. One characteristic is that technical communication helps readers solve problems. Which of the following is another characteristic of technical communication?

Most technical documents are produced by professional technical communicators working alone.

Which of the following is NOT one of the four basic modes of communication?

Chapter 1 identifies correctness as a characteristic of good technical communication. In this context, correctness refers to the proper use of grammar and punctuation to accurately convey the intended meaning.

An effective technical document must be both concise and comprehensive.

According to Chapter 1, what is the biggest difference between technical communication and the kinds of writing you do in other college courses?

Chapter 1 states that technical communicators use design to increase readability and make their documents more effective. Which of the following is an example of a design feature?

Which of these abilities is NOT likely to help you as a workplace communicator?

Chapter 1 identifies common reasons for creating technical documents. Which reason in the following list is NOT mentioned in the chapter?

Chapter 1 lists a variety of examples of workplace communication. Name four of them.

Which of these is a measure of excellence in technical communication?

Understanding Ethical and Legal Considerations

Writing Technical Documents

Writing Collaboratively

Analyzing Your Audience and Purpose

Researching Your Subject

Organizing Your Information

Communicating Persuasively

Emphasizing Important Information

Writing Correct and Effective Sentences

Designing Print and Online Documents

Creating Graphics

Evaluating and Testing Technical Documents

Corresponding in Print and Online

Applying for a Job

Writing Proposals

Writing Informational Reports

Writing Recommendation Reports

Writing Lab Reports

Writing Definitions, Descriptions, and Instructions

Making Oral Presentations

Filters

Exam 1: Introduction to Technical Communication

Which of these is a quality shown by a successful workplace communicator?

Chapter 1 lists nine measures of excellence in technical communication. For example, excellent technical communication is honest. What are three other measures of excellence?

When creating a technical document, you often have to make compromises. Which of these is an example of a compromise related to communication?

Technical communication involves knowing where to find trustworthy information.

Companies hiring technical professionals such as engineers, scientists, and programmers focus primarily on the technical abilities of the candidates they consider for employment.

Chapter 1 lists six defining characteristics of technical communication. One characteristic is that technical communication addresses particular readers. What are three other characteristics mentioned in the chapter?

Technical communication primarily involves those whose main job is to produce documentation such as reports and manuals.

According to Chapter 1, most technical communication has six characteristics. One characteristic is that technical communication helps readers solve problems. Which of the following is another characteristic of technical communication?

Most technical documents are produced by professional technical communicators working alone.

Which of the following is NOT one of the four basic modes of communication?

Chapter 1 identifies correctness as a characteristic of good technical communication. In this context, correctness refers to the proper use of grammar and punctuation to accurately convey the intended meaning.

An effective technical document must be both concise and comprehensive.

According to Chapter 1, what is the biggest difference between technical communication and the kinds of writing you do in other college courses?

Chapter 1 states that technical communicators use design to increase readability and make their documents more effective. Which of the following is an example of a design feature?

Which of these abilities is NOT likely to help you as a workplace communicator?

Chapter 1 identifies common reasons for creating technical documents. Which reason in the following list is NOT mentioned in the chapter?

Chapter 1 lists a variety of examples of workplace communication. Name four of them.

Which of these is a measure of excellence in technical communication?

Understanding Ethical and Legal Considerations

Writing Technical Documents

Writing Collaboratively

Analyzing Your Audience and Purpose

Researching Your Subject

Organizing Your Information

Communicating Persuasively

Emphasizing Important Information

Writing Correct and Effective Sentences

Designing Print and Online Documents

Creating Graphics

Evaluating and Testing Technical Documents

Corresponding in Print and Online

Applying for a Job

Writing Proposals

Writing Informational Reports

Writing Recommendation Reports

Writing Lab Reports

Writing Definitions, Descriptions, and Instructions

Making Oral Presentations

Filters