Question 1

What is an advantage of creating a document collaboratively in a shared workspace rather than working collaboratively on a document via email?

Accepted Answer

A)  A shared workspace will create an archive of all the changes made by all team members. 
B)  A shared workspace ensures that only one person can read a document at a time. 
C)  A shared workspace will create backup files once per day. 
D)  A shared workspace ensures that only one format of a file will be available. 
A)  A shared workspace will create an archive of all the changes made by all team members. 
B)  A shared workspace ensures that only one person can read a document at a time. 
C)  A shared workspace will create backup files once per day. 
D)  A shared workspace ensures that only one format of a file will be available. A

Question 2

In what way does collaboration allow an organization to grow?

Accepted Answer

Collaboration allows an organization to grow in several key ways:

1. **Pooling of Expertise and Skills**: When individuals with different skills and expertise work together, they can tackle more complex problems than they could individually. This synergy can lead to the development of innovative solutions and improvements in products or services, which can drive growth.

2. **Enhanced Problem-Solving**: Collaboration brings diverse perspectives to the table, which can lead to more thorough and creative problem-solving. Teams that collaborate effectively are often better at identifying issues early and addressing them before they escalate.

3. **Increased Efficiency**: By working together, team members can divide tasks according to each person's strengths, which can lead to more efficient completion of projects. This efficiency can reduce costs and time to market, contributing to organizational growth.

4. **Learning and Development**: Collaboration creates an environment where employees can learn from one another. This continuous learning helps the organization to adapt and grow in an ever-changing business environment.

5. **Improved Communication**: Collaborative environments encourage open communication, which can lead to better alignment and understanding of goals across the organization. This alignment is crucial for smooth operation and scaling of business processes.

6. **Employee Engagement and Satisfaction**: Employees who feel they are part of a collaborative team are often more engaged and satisfied with their work. Higher engagement can lead to increased productivity and lower turnover rates, both of which are beneficial for growth.

7. **Innovation**: Collaboration can foster an innovative culture by encouraging the exchange of ideas. Organizations that innovate effectively can gain a competitive edge in the market, leading to increased market share and growth.

8. **Risk Management**: Collaboration allows for shared responsibility and diverse viewpoints, which can help in identifying potential risks and developing strategies to mitigate them. This proactive approach to risk management can protect the organization from setbacks and support steady growth.

9. **Scalability**: Collaborative teams can adapt more easily to changes in workload or demand. This flexibility makes it easier for an organization to scale up operations without sacrificing quality or performance.

10. **Networking and Partnerships**: Collaboration can extend beyond the organization itself to include partnerships with other companies, government entities, or non-profits. These relationships can open up new opportunities for growth through shared resources, knowledge, and customer bases.

In summary, collaboration is a powerful tool for organizational growth. It leverages the collective strengths of individuals, fosters innovation, improves efficiency, and creates a more adaptable and resilient organization.

Question 3

Communicating diplomatically involves a critical tone.

Accepted Answer

A) True 
 B)False  False

Question 4

Differences between the ways men and women work in teams are hard to notice.

Accepted Answer

A) True 
 B)False

Question 5

Chapter 4 offers six guidelines for participating in a videoconference. Which of these is NOT a suggestion from the chapter?

Accepted Answer

A)  Practice using the videoconferencing system. 
B)  Dress as you would for a face-to-face meeting. 
C)  Arrange for technical support for all participants. 
D)  Speak louder than usual. 
A)  Practice using the videoconferencing system. 
B)  Dress as you would for a face-to-face meeting. 
C)  Arrange for technical support for all participants. 
D)  Speak louder than usual.

Question 6

Chapter 4 offers seven guidelines for communicating diplomatically. Which of these is a suggestion from the chapter?

Accepted Answer

A)  Avoid qualifier statements such as "I think . . . ." or "It seems to me . . . ." 
B)  Use strong language-it is better to appear overbearing than to appear weak and indecisive. 
C)  Follow your emotions if someone opposes you. 
D)  Ask pertinent questions. 
A)  Avoid qualifier statements such as "I think . . . ." or "It seems to me . . . ." 
B)  Use strong language-it is better to appear overbearing than to appear weak and indecisive. 
C)  Follow your emotions if someone opposes you. 
D)  Ask pertinent questions.

Question 7

Which of these guidelines is NOT likely to help your team work effectively and efficiently?

Accepted Answer

A)  Choose a team leader. 
B)  Establish procedures for resolving conflict productively. 
C)  Establish a work schedule. 
D)  Let team members assign themselves tasks. 
A)  Choose a team leader. 
B)  Establish procedures for resolving conflict productively. 
C)  Establish a work schedule. 
D)  Let team members assign themselves tasks.

Question 8

Which of the following is likely to cause a team writing collaboratively to produce an inferior document?

Accepted Answer

A)  The team shares a common goal. 
B)  The team avoids conflict. 
C)  Team members act as the audience for the document. 
D)  Team members divide up the workload. 
A)  The team shares a common goal. 
B)  The team avoids conflict. 
C)  Team members act as the audience for the document. 
D)  Team members divide up the workload.

Question 9

According to Chapter 4, one of the disadvantages of collaboration is that it is likely to lead to charges of sexual harassment, sexual discrimination, or both.

Accepted Answer

A) True 
 B)False

Question 10

Is email a synchronous or an asynchronous medium of communication?

Accepted Answer

Email is an asynchronous medium of commu

Question 11

According to Chapter 4, the differences in behavior between two men or between two women are likely to be fewer and less pronounced than the differences between men and women in general.

Accepted Answer

A) True 
 B)False

Question 12

Which of these statements about working with someone from another culture is true?

Accepted Answer

A)  A topic of discussion that is common in one culture might be considered highly personal in another culture. 
B)  People from other cultures are likely to find it easy to participate actively in group projects. 
C)  People from other cultures have a knack for delivering criticism to teammates. 
D)  People from other cultures are likely to find it easy to ask for help on a project. 
A)  A topic of discussion that is common in one culture might be considered highly personal in another culture. 
B)  People from other cultures are likely to find it easy to participate actively in group projects. 
C)  People from other cultures have a knack for delivering criticism to teammates. 
D)  People from other cultures are likely to find it easy to ask for help on a project.

Question 13

According to the research cited in Chapter 4, which of the following behaviors might people from other cultures exhibit?

Accepted Answer

A)  unwillingness to respond with a definite "no" 
B)  being overly critical of other team members 
C)  unwillingness to meet at certain times 
D)  routinely arriving late for team meetings 
A)  unwillingness to respond with a definite "no" 
B)  being overly critical of other team members 
C)  unwillingness to meet at certain times 
D)  routinely arriving late for team meetings

Question 14

According to Chapter 4, which of the following features of word-processing software are particularly useful in collaboration?

Accepted Answer

A)  thesaurus and spell-checker features 
B)  find and replace features 
C)  comment, revision, and highlighting features 
D)  templates 
A)  thesaurus and spell-checker features 
B)  find and replace features 
C)  comment, revision, and highlighting features 
D)  templates

Question 15

Videoconferencing allows two or more people in separate locations to see and hear each other simultaneously. What other two activities does videoconferencing allow participants to perform?

Accepted Answer

Videoconferencing not only allows partic

Question 16

Which of these comments about a team member's report draft is the least diplomatic?

Accepted Answer

A)  I like the statistics that you provide in the introduction. I wonder if the audience will recognize these sources you consulted. 
B)  This introduction shows a lot of hard work. Perhaps an additional example would make your point even stronger. 
C)  You did not write this introduction very well. You left out a lot of important background information. 
D)  I know the proposal reviewers have very high standards. I think we all will benefit from improving our proofreading skills. 
A)  I like the statistics that you provide in the introduction. I wonder if the audience will recognize these sources you consulted. 
B)  This introduction shows a lot of hard work. Perhaps an additional example would make your point even stronger. 
C)  You did not write this introduction very well. You left out a lot of important background information. 
D)  I know the proposal reviewers have very high standards. I think we all will benefit from improving our proofreading skills.

Question 17

Employees rarely use social media and personal electronics to complete work tasks.

Accepted Answer

A) True 
 B)False

Question 18

According to Chapter 4, one advantage of collaboration is that it helps acclimate new employees to an organization.

Accepted Answer

A) True 
 B)False

Question 19

Chapter 4 contains examples of three forms that collaborative teams can use to help ensure that the team's efforts will be successful. List the forms.

Accepted Answer

The three forms that collaborative teams

Question 20

Companies sometimes use virtual worlds, such as Second Life, to conduct meetings and conferences.

Accepted Answer

A) True 
 B)False

Exam 4: Writing Collaboratively

What is an advantage of creating a document collaboratively in a shared workspace rather than working collaboratively on a document via email?

In what way does collaboration allow an organization to grow?

Communicating diplomatically involves a critical tone.

Differences between the ways men and women work in teams are hard to notice.

Chapter 4 offers six guidelines for participating in a videoconference. Which of these is NOT a suggestion from the chapter?

Chapter 4 offers seven guidelines for communicating diplomatically. Which of these is a suggestion from the chapter?

Which of these guidelines is NOT likely to help your team work effectively and efficiently?

Which of the following is likely to cause a team writing collaboratively to produce an inferior document?

According to Chapter 4, one of the disadvantages of collaboration is that it is likely to lead to charges of sexual harassment, sexual discrimination, or both.

Is email a synchronous or an asynchronous medium of communication?

According to Chapter 4, the differences in behavior between two men or between two women are likely to be fewer and less pronounced than the differences between men and women in general.

Which of these statements about working with someone from another culture is true?

According to the research cited in Chapter 4, which of the following behaviors might people from other cultures exhibit?

According to Chapter 4, which of the following features of word-processing software are particularly useful in collaboration?

Videoconferencing allows two or more people in separate locations to see and hear each other simultaneously. What other two activities does videoconferencing allow participants to perform?

Which of these comments about a team member's report draft is the least diplomatic?

Employees rarely use social media and personal electronics to complete work tasks.

According to Chapter 4, one advantage of collaboration is that it helps acclimate new employees to an organization.

Chapter 4 contains examples of three forms that collaborative teams can use to help ensure that the team's efforts will be successful. List the forms.

Companies sometimes use virtual worlds, such as Second Life, to conduct meetings and conferences.

Introduction to Technical Communication

Understanding Ethical and Legal Considerations

Writing Technical Documents

Analyzing Your Audience and Purpose

Researching Your Subject

Organizing Your Information

Communicating Persuasively

Emphasizing Important Information

Writing Correct and Effective Sentences

Designing Print and Online Documents

Creating Graphics

Evaluating and Testing Technical Documents

Corresponding in Print and Online

Applying for a Job

Writing Proposals

Writing Informational Reports

Writing Recommendation Reports

Writing Lab Reports

Writing Definitions, Descriptions, and Instructions

Making Oral Presentations

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