Question 1

An advantage of a line-and-staff organization is that it provides people that advise and assist line managers as they perform their jobs.

Accepted Answer

A) True 
 B)False

Question 2

Fayol believed that the amount of decision-making power vested in top management should be the same in all situations.

Accepted Answer

A) True 
 B)False

Question 3

The optimum number of subordinates a manager should supervise is referred to as the span of control.

Accepted Answer

A) True 
 B)False

Question 4

In a bureaucratic organization:

Accepted Answer

A) departments communicate with each other on a regular basis. 
B) employees follow strict rules and regulations. 
C) customer satisfaction is the number one priority. 
D) first-line workers are empowered to respond to the needs of customers. 
A) departments communicate with each other on a regular basis. 
B) employees follow strict rules and regulations. 
C) customer satisfaction is the number one priority. 
D) first-line workers are empowered to respond to the needs of customers.

Question 5

Staff positions in an organization:

Accepted Answer

A) support and assist the line positions. 
B) are superior to line positions. 
C) are less well-paid than line positions. 
D) are ways to employ past CEOs until they retire. 
A) support and assist the line positions. 
B) are superior to line positions. 
C) are less well-paid than line positions. 
D) are ways to employ past CEOs until they retire.

Question 6

A flat organizational structure is designed to be more responsive to the needs of management.

Accepted Answer

A) True 
 B)False

Question 7

Heather works as a sales representative for the Westerly Company.She really enjoys working for Westerly,because the company treats her and other sales representatives as highly valued employees.Sales reps at Westerly are given freedom and flexibility in their relationships with customers.While there are only a few layers of management at Westerly,Heather has found that these managers try their best to support and assist her efforts.Based on Heather's experience,it appears that Westerly is an):

Accepted Answer

A) bureaucratic organization. 
B) inverted organization. 
C) tall organization. 
D) casual organization. 
A) bureaucratic organization. 
B) inverted organization. 
C) tall organization. 
D) casual organization.

Question 8

The functions that a company can perform as well as or better than anyone else in the world are known as that firm's optimized capabilities.

Accepted Answer

A) True 
 B)False

Question 9

Max Weber used the term ________ to describe middle managers whose job was to implement the orders of top management:

Accepted Answer

A) management 
B) autocrats 
C) staff personnel 
D) bureaucrats 
A) management 
B) autocrats 
C) staff personnel 
D) bureaucrats

Question 10

Joel,an employee of the engineering department,was temporarily assigned to work with specialists from other departments to develop a new product.Upon completion of this project,Joel returned to his position in the engineering department.This arrangement illustrates the use of a cross-functional team.

Accepted Answer

A) True 
 B)False

Question 11

Outsourcing has become commonplace,particularly when organizations want to focus on core competencies.

Accepted Answer

A) True 
 B)False

Question 12

Most companies are no longer self-sufficient or self-contained.

Accepted Answer

A) True 
 B)False

Question 13

The matrix organization model brings together experts from different functional units of the firm to work on specific projects.

Accepted Answer

A) True 
 B)False

Question 14

A weakened corporate image is one of the disadvantages of a decentralized business organization.

Accepted Answer

A) True 
 B)False

Question 15

Some firms use a combination of departmentalization techniques.

Accepted Answer

A) True 
 B)False

Question 16

Inverted organizations define the role of front-line employees as those workers who follow the orders of top and middle management.

Accepted Answer

A) True 
 B)False

Question 17

Dividing the required work among a group of employees is called:

Accepted Answer

A) departmentalization. 
B) delegation of responsibility. 
C) division of labor. 
D) separation of control. 
A) departmentalization. 
B) delegation of responsibility. 
C) division of labor. 
D) separation of control.

Question 18

Competitive benchmarking rates an organization's products and operations against the industry average.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following describes an environment in which data is instantly available via the Internet to organizational partners?

Accepted Answer

A) Networking 
B) Real time 
C) Virtual business 
D) E-commerce 
A) Networking 
B) Real time 
C) Virtual business 
D) E-commerce

Question 20

Weber promoted the idea of the pyramid-shaped organization structure for large businesses.

Accepted Answer

A) True 
 B)False

Exam 8: Structuring Organizations for Todays Challenges

An advantage of a line-and-staff organization is that it provides people that advise and assist line managers as they perform their jobs.

Fayol believed that the amount of decision-making power vested in top management should be the same in all situations.

The optimum number of subordinates a manager should supervise is referred to as the span of control.

In a bureaucratic organization:

Staff positions in an organization:

A flat organizational structure is designed to be more responsive to the needs of management.

The functions that a company can perform as well as or better than anyone else in the world are known as that firm's optimized capabilities.

Max Weber used the term ________ to describe middle managers whose job was to implement the orders of top management:

Outsourcing has become commonplace,particularly when organizations want to focus on core competencies.

Most companies are no longer self-sufficient or self-contained.

The matrix organization model brings together experts from different functional units of the firm to work on specific projects.

A weakened corporate image is one of the disadvantages of a decentralized business organization.

Some firms use a combination of departmentalization techniques.

Inverted organizations define the role of front-line employees as those workers who follow the orders of top and middle management.

Dividing the required work among a group of employees is called:

Competitive benchmarking rates an organization's products and operations against the industry average.

Which of the following describes an environment in which data is instantly available via the Internet to organizational partners?

Weber promoted the idea of the pyramid-shaped organization structure for large businesses.

Taking Risks and Making Profits Within the Dynamic Business Environment

Understanding Economics and How It Affects Business

Doing Business in Global Markets

Demanding Ethical and Socially Responsible Behavior

How to Form a Business

Entrepreneurship and Starting a Small Business

Management and Leadership

Production and Operations Management

Motivating Employees

Human Resource Management: Finding and Keeping the Best Employees

Dealing With Union and Employeemanagement Issues

Marketing: Helping Buyers Buy

Developing and Pricing Goods and Services

Distributing Products

Using Effective Promotions

Understanding Accounting and Financial Information

Financial Management

Using Securities Markets for Financing and Investing Opportunities

Money,financial Institutions,and the Federal Reserve

test Planning Table for Bonus Chapter A

Using Technology to Manage Information

Managing Risk

Managing Personal Finances

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