Question 1

The research on the effectiveness of self-managed work teams suggests that:

Accepted Answer

A) absenteeism and turnover rates are sometimes higher on self-managed work teams. 
B) individuals have lower levels of job satisfaction. 
C) productivity is lower for self-managed work teams. 
D) individuals overwhelmingly prefer to work on self-managed work teams. 
A) absenteeism and turnover rates are sometimes higher on self-managed work teams. 
B) individuals have lower levels of job satisfaction. 
C) productivity is lower for self-managed work teams. 
D) individuals overwhelmingly prefer to work on self-managed work teams. A

Question 2

Discuss strategies an organisation might use to turn individuals into team players.

Accepted Answer

Managers have several options to turn individuals into team players.When hiring team members,care should be taken to ensure that candidates can fulfil their team roles as well as technical requirements.A large proportion of people raised on the importance of individual accomplishment can be trained to become team players.Training specialists conduct exercises that allow employees to experience the satisfaction that teamwork can provide.The reward system needs to be reworked to encourage cooperative efforts rather than competitive ones.Promotions,pay rises and other forms of recognition should be given to individuals for how effective they are as a collaborative team member.

Question 3

Your analytical skills are very good and you enjoy the role of turning creative ideas into actions for your group.You will find that you are most effective in the role of the implementer.

Accepted Answer

A) True 
 B)False  True

Question 4

You have been assigned to a problem-solving team.You have never met any of the team members before,but you have been given their resumes,and it is your job to match the team members to the various roles that are needed for successful completion of your project.You have gathered the following information about the members of your team: Iris is a recent university graduate with a degree in mathematics.She is new to the company and seems eager to please but is inexperienced.James has been with the company for 15 years and has had experience in several areas within the company.He has a reputation for being mature and confident and is a strong defender of the company and its policies.He always follows through and is able to coordinate the work of others.Betty is highly motivated and intelligent.She has several advanced degrees and is able to view situations from differing viewpoints.She is regarded as a good listener and as being able to coordinate and integrate.You have decided that you are willing to take on any group role that is handed to you but are more comfortable with implementation of ideas than with initiating them. James is very well suited to which role?

Accepted Answer

A) plant 
B) specialist 
C) coordinator 
D) none of the above 
A) plant 
B) specialist 
C) coordinator 
D) none of the above

Question 5

Self-managed work teams typically perform which of the following responsibilities?

Accepted Answer

A) assigning tasks to members 
B) planning and scheduling 
C) taking action on problems 
D) all of the above 
A) assigning tasks to members 
B) planning and scheduling 
C) taking action on problems 
D) all of the above

Question 6

You have been assigned to a problem-solving team.You have never met any of the team members before,but you have been given their resumes,and it is your job to match the team members to the various roles that are needed for successful completion of your project.You have gathered the following information about the members of your team: Iris is a recent university graduate with a degree in mathematics.She is new to the company and seems eager to please but is inexperienced.James has been with the company for 15 years and has had experience in several areas within the company.He has a reputation for being mature and confident and is a strong defender of the company and its policies.He always follows through and is able to coordinate the work of others.Betty is highly motivated and intelligent.She has several advanced degrees and is able to view situations from differing viewpoints.She is regarded as a good listener and as being able to coordinate and integrate.You have decided that you are willing to take on any group role that is handed to you but are more comfortable with implementation of ideas than with initiating them. The person best suited for the role of monitor-evaluator is probably:

Accepted Answer

A) Iris. 
B) you. 
C) Betty. 
D) James. 
A) Iris. 
B) you. 
C) Betty. 
D) James.

Question 7

What is team efficacy and what can management do to increase it?

Accepted Answer

Effective teams have confidence in thems

Question 8

You are a member of a work team whose goal is to improve the efficiency of the production process.Your team is best described as:

Accepted Answer

A) problem-solving. 
B) self-managed. 
C) cross-functional. 
D) goal-oriented. 
A) problem-solving. 
B) self-managed. 
C) cross-functional. 
D) goal-oriented.

Question 9

Managers wanting to help individuals overcome difficulties in a team environment could offer workshops in:

Accepted Answer

A) labour law. 
B) sexual harassment. 
C) power distance. 
D) negotiation. 
A) labour law. 
B) sexual harassment. 
C) power distance. 
D) negotiation.

Question 10

Which of the following does NOT explain the current popularity of teams?

Accepted Answer

A) Teams are a means to increase employee motivation. 
B) Teams enable organisations to better utilise employee talents. 
C) Teams do not require employee participation in operating decisions. 
D) None of the above. 
A) Teams are a means to increase employee motivation. 
B) Teams enable organisations to better utilise employee talents. 
C) Teams do not require employee participation in operating decisions. 
D) None of the above.

Question 11

All of the following are categories of components that comprise effective teams EXCEPT:

Accepted Answer

A) contextual influences. 
B) goals. 
C) process variables. 
D) composition. 
A) contextual influences. 
B) goals. 
C) process variables. 
D) composition.

Question 12

________ teams perform highly related or interdependent jobs and take on many of the responsibilities of their former supervisors.

Accepted Answer

A) Virtual 
B) Self-managed 
C) Problem identification 
D) Performance 
A) Virtual 
B) Self-managed 
C) Problem identification 
D) Performance

Question 13

The synergy of work groups is neutral,while the synergy of teams is negative.

Accepted Answer

A) True 
 B)False

Question 14

Teams are more flexible and responsive to changing events than traditional departments or other forms of permanent groups.

Accepted Answer

A) True 
 B)False

Question 15

Self-managed work teams generally:

Accepted Answer

A) take on the responsibilities of their former supervisors. 
B) are composed of five to seven workers. 
C) are made up of people from different levels of the organization. 
D) are from different work areas,but about the same hierarchical level. 
A) take on the responsibilities of their former supervisors. 
B) are composed of five to seven workers. 
C) are made up of people from different levels of the organization. 
D) are from different work areas,but about the same hierarchical level.

Question 16

What can management do to increase team efficacy?

Accepted Answer

A) help the team achieve small successes 
B) limit time spent in training 
C) provide measurable goals 
D) ensure team goals are challenging 
A) help the team achieve small successes 
B) limit time spent in training 
C) provide measurable goals 
D) ensure team goals are challenging

Question 17

Research has shown that demographic diversity:

Accepted Answer

A) decreases the number of perspectives. 
B) increases communication. 
C) is substantially related to team performance overall. 
D) is unrelated to team performance overall. 
A) decreases the number of perspectives. 
B) increases communication. 
C) is substantially related to team performance overall. 
D) is unrelated to team performance overall.

Question 18

Competitive reward structures reinforce the importance of collaboration and work teams.

Accepted Answer

A) True 
 B)False

Question 19

Recognising that teams can do a variety of things,Joan has decided to use a number of teams in her divisions. To better accomplish specific tasks,Joan has used employees from about the same hierarchical level but from different work areas,who come together to accomplish a task.This would be a ______ type of team.

Accepted Answer

A) cross-functional 
B) problem-solving 
C) virtual 
D) self-managed 
A) cross-functional 
B) problem-solving 
C) virtual 
D) self-managed

Question 20

Which type of conflict is always dysfunctional?

Accepted Answer

A) relationship conflict 
B) resource conflict 
C) task conflict 
D) efficacy conflict 
A) relationship conflict 
B) resource conflict 
C) task conflict 
D) efficacy conflict

The research on the effectiveness of self-managed work teams suggests that:

Discuss strategies an organisation might use to turn individuals into team players.

Your analytical skills are very good and you enjoy the role of turning creative ideas into actions for your group.You will find that you are most effective in the role of the implementer.

Self-managed work teams typically perform which of the following responsibilities?

What is team efficacy and what can management do to increase it?

You are a member of a work team whose goal is to improve the efficiency of the production process.Your team is best described as:

Managers wanting to help individuals overcome difficulties in a team environment could offer workshops in:

Which of the following does NOT explain the current popularity of teams?

All of the following are categories of components that comprise effective teams EXCEPT:

________ teams perform highly related or interdependent jobs and take on many of the responsibilities of their former supervisors.

The synergy of work groups is neutral,while the synergy of teams is negative.

Teams are more flexible and responsive to changing events than traditional departments or other forms of permanent groups.

Self-managed work teams generally:

What can management do to increase team efficacy?

Research has shown that demographic diversity:

Competitive reward structures reinforce the importance of collaboration and work teams.

Which type of conflict is always dysfunctional?

What Is Organisational Behaviour

Diversity in Organisations

Attitudes and Job Satisfaction

Personality and Values

Emotions and Moods

Perception and Individual Decision Making

Motivation: From Concept to Application

Foundations of Group Behaviour

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organisational Structure

Organisational Culture

Organisational Change and Stress Management

Filters

Exam 9: Understanding Work Teams

The research on the effectiveness of self-managed work teams suggests that:

Discuss strategies an organisation might use to turn individuals into team players.

Your analytical skills are very good and you enjoy the role of turning creative ideas into actions for your group.You will find that you are most effective in the role of the implementer.

Self-managed work teams typically perform which of the following responsibilities?

What is team efficacy and what can management do to increase it?

You are a member of a work team whose goal is to improve the efficiency of the production process.Your team is best described as:

Managers wanting to help individuals overcome difficulties in a team environment could offer workshops in:

Which of the following does NOT explain the current popularity of teams?

All of the following are categories of components that comprise effective teams EXCEPT:

________ teams perform highly related or interdependent jobs and take on many of the responsibilities of their former supervisors.

The synergy of work groups is neutral,while the synergy of teams is negative.

Teams are more flexible and responsive to changing events than traditional departments or other forms of permanent groups.

Self-managed work teams generally:

What can management do to increase team efficacy?

Research has shown that demographic diversity:

Competitive reward structures reinforce the importance of collaboration and work teams.

Which type of conflict is always dysfunctional?

What Is Organisational Behaviour

Diversity in Organisations

Attitudes and Job Satisfaction

Personality and Values

Emotions and Moods

Perception and Individual Decision Making

Motivation: From Concept to Application

Foundations of Group Behaviour

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organisational Structure

Organisational Culture

Organisational Change and Stress Management

Filters