Exam 3: Attitudes and Job Satisfaction

Dennis Galvan works as a campaigner at Green Earth,an environmental organisation.Every month,his organisation arranges a team outing where they play disc golf,soccer,and participate in relays and other team-building activities.The human resource department ensures that there are regular interactions between employees through team dinners and cultural events.According to the information given in this case,which of the following is most likely to be the reason for Galvan's high level of satisfaction towards his job?

If attitudes and behaviour are inconsistent,individuals will most likely:

Employees at Acme Express are dissatisfied with working conditions,salary and the general attitude of management.Mark,Susan and Toni are good friends who work at Acme,yet they seem to be reacting differently to the problems at work. Toni has decided that she'll just get a new job and get away from the problem.Toni is dealing with her dissatisfaction through:

Describe a workplace example of how people seek consistency among their attitudes and their behaviour by reducing cognitive dissonance.Then,sort your example into the three main components of attitudes.

The ________ component of an attitude reflects the belief in the way things are.

Sonia works as a lab research assistant at Frost Labs,which conducts trials for cosmetic products such as sprays,dyes,ointments,soaps,and the like.She joined the firm straight after university and has been working there for two years. Which of the following,if true,would most strengthen the argument that Sonia is experiencing cognitive dissonance?

What can explain the phenomenon that job dissatisfaction occurs in some jobs that do not pay low salaries?

Research shows that employees with strong perceived organisational support are more likely to have all of the following EXCEPT:

Which of the following is NOT an attitude that is considered in the study of organisational behaviour?

__________ represents the degree to which employees identify with their employer,the goals of the organisation and their desire to maintain membership in the organisation.

Attitudes are favourable or unfavourable evaluative statements about objects,people,or events.

Which of the following statements is NOT true?

People who have positive core self-evaluations-who believe in their inner worth and basic competence-are more satisfied with their jobs than people with negative core self-evaluations.

Which of the following statements is TRUE about measuring job satisfaction?

Job satisfaction is best defined as a(an):

Discuss whether employee satisfaction is related to positive customer outcomes.

Consider the 'Career Objectives: How can I make my job better?' section of this chapter.Is the advice explained therein applicable to your current job situation? If so,why? If not,why not?

Compare and contrast job satisfaction,job involvement and organisational commitment.

We have thousands of attitudes,but organisational behaviour focuses on a very limited number that form positive or negative evaluations employees hold about their work environments.

People who find their work as more fulfilling and challenging are likely to have ________ core self-evaluations.