Question 1

Members in a group work interdependently.

Accepted Answer

A) True 
 B)False  True

Question 2

Carly is restructuring departments and is creating teams to increase the effectiveness of her departments.She recognises that the size of groups impacts their overall behaviour. Carly is forming a problem-solving group.What is a good group size to gain diverse input?

Accepted Answer

A) twelve 
B) seven 
C) three 
D) five 
A) twelve 
B) seven 
C) three 
D) five A

Question 3

The five stages of group development are:

Accepted Answer

A) pre-stage,introduction,acceptance,high productivity and decline. 
B) forming,storming,norming,performing and adjourning. 
C) initiation,evolution,maturation,development and decline. 
D) introduction,idea generation,planning,implementation and termination. 
A) pre-stage,introduction,acceptance,high productivity and decline. 
B) forming,storming,norming,performing and adjourning. 
C) initiation,evolution,maturation,development and decline. 
D) introduction,idea generation,planning,implementation and termination. B

Question 4

________ is a phenomenon in which the norm for consensus overrides the realistic appraisal of alternative courses of action.

Accepted Answer

A) Groupthink 
B) Compromise 
C) Group conformity 
D) Groupshift 
A) Groupthink 
B) Compromise 
C) Group conformity 
D) Groupshift

Question 5

The ________ technique most restricts discussion or interpersonal communication during the decision-making process.

Accepted Answer

A) interacting 
B) nominal group 
C) brainstorm 
D) all of the above 
A) interacting 
B) nominal group 
C) brainstorm 
D) all of the above

Question 6

The stage in group development that is characterised by uncertainty is:

Accepted Answer

A) norming. 
B) storming. 
C) performing. 
D) forming. 
A) norming. 
B) storming. 
C) performing. 
D) forming.

Question 7

A person is more likely to claim their affiliation with a university if it is a well-regarded university.This is an example of which characteristic of social identity theory?

Accepted Answer

A) similarity 
B) distinctiveness 
C) status 
D) uncertainty reduction 
A) similarity 
B) distinctiveness 
C) status 
D) uncertainty reduction

Question 8

Several years ago,you began a small retail store to sell computer parts.The store grew and the business expanded to offer computer repair and custom computer programming.You have noticed that employees have definite expectations about what their appropriate role within the expanding company should be. John is expected to help customers in the retail store as well as perform computer repair work.He feels that every time he gets started on a repair,he is interrupted and doesn't know whether to finish his repair or wait on the customer.John suffers from role:

Accepted Answer

A) perception. 
B) expectations. 
C) conflict. 
D) identity. 
A) perception. 
B) expectations. 
C) conflict. 
D) identity.

Question 9

Temporary groups with deadlines follow the __________ model.

Accepted Answer

A) five-stage group development 
B) five-stage general 
C) punctuated equilibrium 
D) transitional group 
A) five-stage group development 
B) five-stage general 
C) punctuated equilibrium 
D) transitional group

Question 10

Which is NOT a weakness of group decision making?

Accepted Answer

A) It is time-consuming. 
B) There is increased diversity of views. 
C) It can be dominated by one or a few members. 
D) It suffers from ambiguous responsibility. 
A) It is time-consuming. 
B) There is increased diversity of views. 
C) It can be dominated by one or a few members. 
D) It suffers from ambiguous responsibility.

Question 11

Brainstorming is:

Accepted Answer

A) a process for generating ideas. 
B) used mainly when group members cannot agree on a solution. 
C) a technique that tends to restrict independent thinking. 
D) used to build group cohesiveness. 
A) a process for generating ideas. 
B) used mainly when group members cannot agree on a solution. 
C) a technique that tends to restrict independent thinking. 
D) used to build group cohesiveness.

Question 12

Three employees from different departments who regularly eat lunch together are an example of a (an)__________ group.

Accepted Answer

A) formal 
B) informal 
C) task 
D) command 
A) formal 
B) informal 
C) task 
D) command

Question 13

Which of the following statements about status and equity is/are TRUE?

Accepted Answer

A) Perceived inequity creates disequilibrium. 
B) Groups generally agree within themselves on status criteria. 
C) It is important for group members to believe that the status hierarchy is equitable. 
D) All of the above. 
A) Perceived inequity creates disequilibrium. 
B) Groups generally agree within themselves on status criteria. 
C) It is important for group members to believe that the status hierarchy is equitable. 
D) All of the above.

Question 14

When a psychological contract is broken,both parties renegotiate to create a new contract.

Accepted Answer

A) True 
 B)False

Question 15

If cohesiveness is high and performance norms are low,

Accepted Answer

A) productivity will be low. 
B) internal conflict will be high. 
C) internal conflict will be low. 
D) productivity will be high. 
A) productivity will be low. 
B) internal conflict will be high. 
C) internal conflict will be low. 
D) productivity will be high.

Question 16

Which group decision-making type creates the highest social pressure?

Accepted Answer

A) conservatism 
B) brainstorming 
C) nominal 
D) interacting 
A) conservatism 
B) brainstorming 
C) nominal 
D) interacting

Question 17

What are four common classes of norms?

Accepted Answer

The most common class of norms is perfor

Question 18

Quality Timber Pty Ltd is a well-established logging company.With below-average performance,its packaging department is consistently behind schedule.Employees often take long lunch breaks and frequently stop to chat with co-workers.However,the employees get along very well and frequently spend time together,even outside work. In this scenario,the performance norms are ________ and cohesiveness is ________ ,so productivity is ________ .

Accepted Answer

A) low;low;high 
B) high;low;low 
C) low;high;high 
D) low;high;low 
A) low;low;high 
B) high;low;low 
C) low;high;high 
D) low;high;low

Question 19

Fred,Vera,Martin,Susan and Chen all bump into each other at a wedding.They start to talk and soon realise that they share certain bonds.Fred and Vera both support the local cricket team.Vera,Susan and Martin went to the same university.Martin and Chen both go to the same church.Also,Fred and Susan both held their first jobs together at the same McDonald's store.Further,Fred and Martin were born in the same week and went to the same high school,and their mothers know each other. Fred and Vera are very proud that their cricket team has just made it to the final test match.Which of the following characteristics of social identity theory is likely to cause Fred and Vera to bond?

Accepted Answer

A) similarity 
B) distinctiveness 
C) status 
D) uncertainty reduction 
A) similarity 
B) distinctiveness 
C) status 
D) uncertainty reduction

Question 20

Groupthink results in:

Accepted Answer

A) unpopular decision choices. 
B) riskier decisions. 
C) hindered performance. 
D) higher-quality decisions. 
A) unpopular decision choices. 
B) riskier decisions. 
C) hindered performance. 
D) higher-quality decisions.

Members in a group work interdependently.

Carly is restructuring departments and is creating teams to increase the effectiveness of her departments.She recognises that the size of groups impacts their overall behaviour. Carly is forming a problem-solving group.What is a good group size to gain diverse input?

The five stages of group development are:

________ is a phenomenon in which the norm for consensus overrides the realistic appraisal of alternative courses of action.

The ________ technique most restricts discussion or interpersonal communication during the decision-making process.

The stage in group development that is characterised by uncertainty is:

A person is more likely to claim their affiliation with a university if it is a well-regarded university.This is an example of which characteristic of social identity theory?

Temporary groups with deadlines follow the __________ model.

Which is NOT a weakness of group decision making?

Brainstorming is:

Three employees from different departments who regularly eat lunch together are an example of a (an)__________ group.

Which of the following statements about status and equity is/are TRUE?

When a psychological contract is broken,both parties renegotiate to create a new contract.

If cohesiveness is high and performance norms are low,

Which group decision-making type creates the highest social pressure?

What are four common classes of norms?

Groupthink results in:

What Is Organisational Behaviour

Diversity in Organisations

Attitudes and Job Satisfaction

Personality and Values

Emotions and Moods

Perception and Individual Decision Making

Motivation: From Concept to Application

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organisational Structure

Organisational Culture

Organisational Change and Stress Management

Filters

Exam 8: Foundations of Group Behaviour

Members in a group work interdependently.

Carly is restructuring departments and is creating teams to increase the effectiveness of her departments.She recognises that the size of groups impacts their overall behaviour. Carly is forming a problem-solving group.What is a good group size to gain diverse input?

The five stages of group development are:

________ is a phenomenon in which the norm for consensus overrides the realistic appraisal of alternative courses of action.

The ________ technique most restricts discussion or interpersonal communication during the decision-making process.

The stage in group development that is characterised by uncertainty is:

A person is more likely to claim their affiliation with a university if it is a well-regarded university.This is an example of which characteristic of social identity theory?

Temporary groups with deadlines follow the __________ model.

Which is NOT a weakness of group decision making?

Brainstorming is:

Three employees from different departments who regularly eat lunch together are an example of a (an)__________ group.

Which of the following statements about status and equity is/are TRUE?

When a psychological contract is broken,both parties renegotiate to create a new contract.

If cohesiveness is high and performance norms are low,

Which group decision-making type creates the highest social pressure?

What are four common classes of norms?

Groupthink results in:

What Is Organisational Behaviour

Diversity in Organisations

Attitudes and Job Satisfaction

Personality and Values

Emotions and Moods

Perception and Individual Decision Making

Motivation: From Concept to Application

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organisational Structure

Organisational Culture

Organisational Change and Stress Management

Filters