Exam 13: Conflict and Negotiation

When it comes to negotiating a contract,your BATNA determines the lowest value you are willing to accept.

What is conflict management?

The focus of relationships in distributive bargaining is:

Which one of the following conflict-handling orientations represents an attempt to find a win-win solution?

Which is NOT one of the five conflict-handling intentions?

The major advantage of mediation over arbitration is that it always results in a settlement.

A process in which two or more parties exchange goods or services and attempt to agree upon the exchange rate for them is:

__________ is negotiation that seeks to divide a fixed pie.

The dimension of the conflict-handling intention labelled assertiveness is the degree to which one party:

Discuss dysfunctional outcomes of conflict.

A willingness to acknowledge a partial agreement with a specific viewpoint and to take a partial blame for an infraction are examples of:

The first stage of the conflict process is cognition.

In third-party negotiations,a third party who provides an informal communication link between the negotiator and the opponent is known as a(n):

Which of the following is NOT a conflict resolution technique?

Negotiation also means:

The first stage of the conflict process is called:

Team A competes with team B for scarce resources.What type of conflict exists between the two teams?

Labour-management negotiations over wages exemplify __________ bargaining.

Personality traits of the negotiating parties have a significant direct effect on the bargaining process and negotiation outcomes.

Relationship conflict focuses on interpersonal relationships.