Exam 14: Responding to Personal and Work-Related Stress

Mental illness affects the majority of the U.S.population.

Explain the relationship among technology,work-life imbalance,and stress.

Stress can mobilize our energy for coping with challenges.

Create a short story that illustrates: 1) how someone could experience at least seven causes of stress over the course of a work day,and 2) how that person could effectively manage the stress.

A _____________ is an irrational fear of a specific object or situation.

The secret to dealing with change is to​

The work area pollutant that most affects people in the work place is​

How can you tell if you are under too much stress?​

You own a small business that is short-staffed and over-worked.You greatly value your employees and would sorely miss them if they were to quit.What steps as their employer can you take to help them lessen burnout?​

During rumination,people are able to reflect on their challenges so that they then feel emotionally energized to overcome them.

Reduced productivity related to frequent distractions and interruptions during the work day is a sign of multitasking stress.

Mindfulness helps minimize stress because it forces you to focus on the moment in a nonjudgmental way rather than worry about stressful things.

Your friend Gina has been laid off due to downsizing at your company.You care about her and decide you should ask her to consider seeking help for depression when,

Working the steps and attending meetings are two key elements of

Warning signals of stress

While it is usually impossible to eliminate stress-causing factors,a person can learn to manage his or her reactions to them to minimize their negative impact.

Case 14.1 ​ XYZ Corporation is undergoing a merger with a larger company.This merger will bring XYZ into the twenty-first century technologically but will also bring about a number of other changes.As XYZ is the acquired company,about one-third of its work force will be laid off.The reasons for the layoff have been clearly explained,and Virginia,the respected president of XYZ,is implementing the layoff in the best interests of the company,even though it is very painful for her.A number of the best employees and managers started looking for new jobs before XYZ announced who would be laid off and who would stay.Most employees are putting in long hours,and the company exercise room is full as managers and employees try to burn off their fears and frustrations with these changes. ​ Virginia is really excited about these changes and about the positive outcomes for the future of the company and its employees.Virginia has handled things well but is under a lot of pressure.She obsesses about being organized.She carries her pager into the restroom with her and is constantly talking on her smartphone.She likes to have her computer terminal on whenever she's in the office,just in case she needs it,and is very uncomfortable when she has to travel without her laptop computer with its portable Wi-Fi hot spot. ​ John was promoted from first-line supervisor to VP of operations because all of the other managers found new jobs when the merger was announced.He didn't want the job,but he had to take it to stay at XYZ.He's had to give up daily interaction with his production line people and begin performing tasks for which he has little preparation or experience and that he doesn't particularly care for,such as attending lots of meetings.He's bearing up well and so far has been able to handle the increased responsibilities. -Refer to Case 14.1.When some employees began looking for new jobs,this is an example of

Surrendering to change requires a great deal of emotional energy,which may cause more stress.

People can decrease their stress level by being kind.

When Sean finds himself in a stressful situation,he determines which aspects of his situation are in his control and he adjusts them accordingly.This is an example of​