Exam 8: Making Decisions and Solving Problems

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During a fire drill several psychiatric patients become agitated.The nurse manager quickly assigns a staff member to each patient.This decision style is most appropriate for:

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Silvana,a nurse manager,has a staff nurse who has been absent a great deal for the past 3 months.A coworker gives some information to Silvana indicating that the staff nurse will be resigning and returning to school.Because of this Silvana decides to do which of the following?

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The maintenance department wishes to have the nursing lounge renovated so that the lounge will be more "user-friendly." The department asks the nursing staff to make a wish list of everything that they would like to see in the new lounge.This process is an example of which part of the decision-making process?

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To solve a problem,the nurse manager understands that the most important problem-solving step is:

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After the nurses who work on an adolescent psychiatric unit have had a brainstorming session,they are ready to resolve the problem of teenagers who are unmanageable.To maximize group effectiveness in decision making and problem solving,the nurse manager has:

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An outpatient surgery manager is evaluating infusion pumps for the operating room.The manager should:

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When confronted with the controversy and the apparent poor morale of the evening staff,the unit manager decided the staff needed to take some time off.He scheduled holidays for the staff without consulting them.A couple of the staff nurses approached the manager and indicated that the problem was not scheduling,but rather the team leader and her patient assignments.What was the unit manager's first missed step in problem solving?

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The clinic nurse understands that problem solving is best defined as

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Many factors affect decision-making such as bias.Which of the following reflect bias? (Select all that apply.)

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A good nursing decision maker is one who:

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