Exam 20: Building Teams Through Communication and Partnerships

By following a shared leadership model,the nurse manager believes that staff members will learn to function synergistically.Some teams function synergistically because members:

The Situation-Background-Assessment-Recommendation (SBAR)system of communications is one of the most widely used communication systems in health care because:

When the manager identifies the outcome,and team members determine the direction,strategies,methods,and focus to achieve the outcome the team description is one of:

You are charged with developing a new nursing curriculum and are committed to developing a curriculum that reflects the needs of the profession and of the workplace.To address deficits that may already be present in nursing curricula related to the workplace,you include more content and skills development related to:

The nurse educator was giving a workshop on team building.She noted that effective communication is essential for team building.One of the key questions in the workshop was,"What is the best way to check to see whether what you have communicated to a team member is understood the way you meant it to be understood?" The correct response is which of the following options?

Kelis and Melissa,both RNs,have shared an ongoing conflict since the first day that Melissa worked on the unit.Kelis has confided to another colleague that she did not even know why the conflict started or what it was about.This is an example of:

A nurse manager is experiencing conflicts between herself and staff members.She had tried to develop a team by using a shared leadership model to empower the staff.Staff members are actually functioning:

Bennis (2009),a researcher and writer,posited that effective leaders simply care about people.Which of the following is a characteristic of a good leader?

The staff development educator developed strategies to help nurse managers actively listen.Guidelines for active listening include which of the following?

Which of the following is a characteristic of a good team member?

A mediator suggested that the nurse manager and staff members decide on a method to resolve conflicts.Why is it important to have agreements about how team members will work together?

What is not a key concept in a well-functioning team?

Which of the following is an example of an ineffective team member?

After staff meetings lately,Sharon,the head nurse,observes her staff in small groups,having animated discussions that end abruptly when she approaches.Sharon reflects on this observation and realizes that:

The mediator suggested to the unit staff that a group agreement needed to be made so that meetings could become productive.For example,the group agreement "We will speak supportively" prevents:

"I really wish that my supervisor would realize and acknowledge all the things I do well…." In nursing,this has been identified as a problem.Which statement is part of the solution?

Patricia has recently been assigned to schedule sessions on dealing with conflict in the workplace.As an experienced nurse she has witnessed several incidences of conflict between nurse colleagues.Considering Kouzes and Posner's (2017)5 key behaviours for leadership practice what would the first step be in designing workshops?

From the information presented in this chapter,which of the following statements best defines an accomplished team?

The mediator asked each staff member to reflect on his or her communication style.Which of the following best describes communication?

The state of being emotionally impelled,demonstrated by a sense of passion and dedication to a project or event,describes: