Question 1

A performance appraisal system that combines a graphic rating scale and a critical incident system into one process is a(n) _________ .

Accepted Answer

A)  360- degree feedback 
B)  written essay 
C)  behaviorally anchored rating scale 
D)  objective 
A)  360- degree feedback 
B)  written essay 
C)  behaviorally anchored rating scale 
D)  objective

Question 2

"Nationalization" programs pose significant challenges to HR managers in Arab gulf countries.

Accepted Answer

A) True 
 B)False

Question 3

One disadvantage to employee referrals as a source of job candidates is that candidates tend to be minimally skilled.

Accepted Answer

A) True 
 B)False

Question 4

The New Human Resources Manager (Scenario)
Mustafa is hired to manage the human resources department of a local manufacturing company. this company has the reputation of being the firm "where you work until you find another job." Employee turnover is high and morale is low. Mustafa is determined to change the situation and make the organization's human resources a competitive advantage and source of pride for the firm.
-Top management decides that the performance appraisal process is problematic. They ask Mustafa to make a study of a new appraisal technique,________ , which rates employees according to items along a numerical scale with examples of actual behaviors on the job.

Accepted Answer

A)  objectives 
B)  behaviorally anchored rating scale 
C)  360- degree feedback 
D)  management by objectives 
A)  objectives 
B)  behaviorally anchored rating scale 
C)  360- degree feedback 
D)  management by objectives

Question 5

The human resource management (HRM) process consists of 10 activities necessary for staffing the organization and sustaining high employee performance.

Accepted Answer

A) True 
 B)False

Question 6

A community fire department can categorically deny employment to a firefighter applicant who is confined to a wheelchair.

Accepted Answer

A) True 
 B)False

Question 7

discuss how workforce diversity is directly affected by recruitment, selection, and orientation and training.

Accepted Answer

A. RECRUITMENT: TO IMPROVE WORKFORCE DIV

Question 8

In a realistic job preview (RJP), an applicant might be told that there are limited opportunities to interact with peers during office hours and that the likelihood for advancement is slim.

Accepted Answer

A) True 
 B)False

Question 9

Recruitment is the process of _________.

Accepted Answer

A)  locating, identifying, and attracting potential employees 
B)  hiring employees from competitors 
C)  measuring the pressure in the local labor market 
D)  hiring from outside the organization 
A)  locating, identifying, and attracting potential employees 
B)  hiring employees from competitors 
C)  measuring the pressure in the local labor market 
D)  hiring from outside the organization

Question 10

Which of the following decruitment methods is accomplished by not filling openings created by normal retirements?

Accepted Answer

A)  Attrition 
B)  Firing 
C)  Layoffs 
D)  Reduced workweeks 
A)  Attrition 
B)  Firing 
C)  Layoffs 
D)  Reduced workweeks

Question 11

The New Human Resources Manager (Scenario)
Mustafa is hired to manage the human resources department of a local manufacturing company. this company has the reputation of being the firm "where you work until you find another job." Employee turnover is high and morale is low. Mustafa is determined to change the situation and make the organization's human resources a competitive advantage and source of pride for the firm.
-As part of restructuring the organization's human resources, Mustafa decides that new job _ _________, which state the minimum job qualifications that a person must possess to successfully perform a given job, must be written for each position.

Accepted Answer

A)  descriptions 
B)  analysis 
C)  specifications 
D)  satisfaction surveys 
A)  descriptions 
B)  analysis 
C)  specifications 
D)  satisfaction surveys

Question 12

What traditional training method involves employees working with an experienced worker who provides information, support, and encouragement?

Accepted Answer

A)  Experiential exercises 
B)  Mentoring and coaching 
C)  E- learning 
D)  On- the- job training 
A)  Experiential exercises 
B)  Mentoring and coaching 
C)  E- learning 
D)  On- the- job training

Question 13

discuss job analysis, job description, and job specification.

Accepted Answer

Job analysis is an assessment that defin

Question 14

Job rotation is the implementation of lateral transfers allowing employees to work at different jobs within an organization.

Accepted Answer

A) True 
 B)False

Question 15

explain how organizations determine future human resource needs.

Accepted Answer

Future human resource needs are determin

Question 16

________creates an unpleasant work environment and undermines workers' ability to perform their job.

Accepted Answer

A)  Sexual harassment 
B)  A workplace romance 
C)  Diversity 
D)  Work- family imbalance 
A)  Sexual harassment 
B)  A workplace romance 
C)  Diversity 
D)  Work- family imbalance

Question 17

The Internal Hire (Scenario)
Wael is a new sales manager for The Nile Group, a healthcare finance consulting firm. Wael was hired from within the firm and he is now supervising many of the people he had formerly worked with, including two friends with whom he competed for his new job. Thus, Wael is especially aware of potential problems stemming from the performance evaluation process and is conducting lengthy research on the advantages and disadvantages of the various methods.
-Upon starting his new job, Wael met with each of his new subordinates individually. Prior to this meeting, Wael took the time to write out a subjective description of what he perceived as each of his employees' strengths and weaknesses. He also provided each salesperson with a graph depicting each salesperson's recent objective performance against his or her own past performance. Wael is utilizing which of the following technique(s)?

Accepted Answer

A)  Multiperson comparison 
B)  Behaviorally anchored rating scales 
C)  Written essays 
D)  Graphic rating scales 
A)  Multiperson comparison 
B)  Behaviorally anchored rating scales 
C)  Written essays 
D)  Graphic rating scales

Question 18

Which of the following statements is true of current situations in human resource management?

Accepted Answer

A)  Once a diverse pool of applicants is defined, a manager does not need to address discrimination as a problem. 
B)  To improve workforce diversity, managers need to narrow their approach to recruiting. 
C)  Recent research has shown that diversity makes moving into a workforce harder for women and minorities. 
D)  Some organizations are aggressively pursuing diversity efforts. 
A)  Once a diverse pool of applicants is defined, a manager does not need to address discrimination as a problem. 
B)  To improve workforce diversity, managers need to narrow their approach to recruiting. 
C)  Recent research has shown that diversity makes moving into a workforce harder for women and minorities. 
D)  Some organizations are aggressively pursuing diversity efforts.

Question 19

Nationalization programs in the Gulf Arab countries have to be mainly understood within the________ _ situation of those countries.

Accepted Answer

A)  political 
B)  historic 
C)  geographic 
D)  demographic 
A)  political 
B)  historic 
C)  geographic 
D)  demographic

Question 20

________is a process used to compare one's performance with that of others.

Accepted Answer

A)  Job analysis 
B)  Multiperson comparison 
C)  A graphic rating scale 
D)  A critical incident 
A)  Job analysis 
B)  Multiperson comparison 
C)  A graphic rating scale 
D)  A critical incident

A performance appraisal system that combines a graphic rating scale and a critical incident system into one process is a(n) _________ .

"Nationalization" programs pose significant challenges to HR managers in Arab gulf countries.

One disadvantage to employee referrals as a source of job candidates is that candidates tend to be minimally skilled.

The human resource management (HRM) process consists of 10 activities necessary for staffing the organization and sustaining high employee performance.

A community fire department can categorically deny employment to a firefighter applicant who is confined to a wheelchair.

discuss how workforce diversity is directly affected by recruitment, selection, and orientation and training.

In a realistic job preview (RJP), an applicant might be told that there are limited opportunities to interact with peers during office hours and that the likelihood for advancement is slim.

Recruitment is the process of _________.

Which of the following decruitment methods is accomplished by not filling openings created by normal retirements?

What traditional training method involves employees working with an experienced worker who provides information, support, and encouragement?

discuss job analysis, job description, and job specification.

Job rotation is the implementation of lateral transfers allowing employees to work at different jobs within an organization.

explain how organizations determine future human resource needs.

________creates an unpleasant work environment and undermines workers' ability to perform their job.

Which of the following statements is true of current situations in human resource management?

Nationalization programs in the Gulf Arab countries have to be mainly understood within the________ _ situation of those countries.

________is a process used to compare one's performance with that of others.

Introduction to Management and Organisations

Management History

Organisational Culture and Environment

Managing in a Global Environment

Social Responsibility and Managerial Ethics

Managers As Decision-Makers

Foundations of Planning

Strategic Management

Organisational Structure and Design

Managing Teams

Managing Change and Innovation

Understanding Individual Behaviour

Managers and Communication

Motivating Employees

Managers As Leaders

Introduction to Controlling

Managing Operations

Filters

Exam 10: Managing Human Resources

A performance appraisal system that combines a graphic rating scale and a critical incident system into one process is a(n) _________ .

"Nationalization" programs pose significant challenges to HR managers in Arab gulf countries.

One disadvantage to employee referrals as a source of job candidates is that candidates tend to be minimally skilled.

The human resource management (HRM) process consists of 10 activities necessary for staffing the organization and sustaining high employee performance.

A community fire department can categorically deny employment to a firefighter applicant who is confined to a wheelchair.

discuss how workforce diversity is directly affected by recruitment, selection, and orientation and training.

In a realistic job preview (RJP), an applicant might be told that there are limited opportunities to interact with peers during office hours and that the likelihood for advancement is slim.

Recruitment is the process of _________.

Which of the following decruitment methods is accomplished by not filling openings created by normal retirements?

What traditional training method involves employees working with an experienced worker who provides information, support, and encouragement?

discuss job analysis, job description, and job specification.

Job rotation is the implementation of lateral transfers allowing employees to work at different jobs within an organization.

explain how organizations determine future human resource needs.

________creates an unpleasant work environment and undermines workers' ability to perform their job.

Which of the following statements is true of current situations in human resource management?

Nationalization programs in the Gulf Arab countries have to be mainly understood within the________ _ situation of those countries.

________is a process used to compare one's performance with that of others.

Introduction to Management and Organisations

Management History

Organisational Culture and Environment

Managing in a Global Environment

Social Responsibility and Managerial Ethics

Managers As Decision-Makers

Foundations of Planning

Strategic Management

Organisational Structure and Design

Managing Teams

Managing Change and Innovation

Understanding Individual Behaviour

Managers and Communication

Motivating Employees

Managers As Leaders

Introduction to Controlling

Managing Operations

Filters