Question 1

People who prefer segmentation are more likely to be satisfied and committed to their jobs when offered options such as _________.

Accepted Answer

A)  gym facilities 
B)  job sharing 
C)  on- site child care 
D)  company- sponsored family picnics 
A)  gym facilities 
B)  job sharing 
C)  on- site child care 
D)  company- sponsored family picnics

Question 2

The most thorough performance appraisal method,________ , utilizes feedback from supervisors, employees, and coworkers.

Accepted Answer

A)  critical incidents 
B)  management by objectives 
C)  graphic rating scales 
D)  360- degree feedback 
A)  critical incidents 
B)  management by objectives 
C)  graphic rating scales 
D)  360- degree feedback

Question 3

Which one of the following statements is correct?

Accepted Answer

A)  Except for some minimum wages for domestic helpers, drivers, and construction workers, Qatar does not have a minimum wage regulation. 
B)  Minimum wage regulations in Qatar are reviewed, and adjusted if needed, every year by the Ministry of Economy. 
C)  Qatar does not have a minimum wage regulation in any type of profession. 
D)  Minimum wage regualtions apply to foreign workers but not to workers who have the Qatari nationality. 
A)  Except for some minimum wages for domestic helpers, drivers, and construction workers, Qatar does not have a minimum wage regulation. 
B)  Minimum wage regulations in Qatar are reviewed, and adjusted if needed, every year by the Ministry of Economy. 
C)  Qatar does not have a minimum wage regulation in any type of profession. 
D)  Minimum wage regualtions apply to foreign workers but not to workers who have the Qatari nationality.

Question 4

A performance appraisal method that allows the evaluator to rate employees on an incremental scale is called a________ .

Accepted Answer

A)  multiperson comparison 
B)  critical incident 
C)  written essay 
D)  graphic rating scale 
A)  multiperson comparison 
B)  critical incident 
C)  written essay 
D)  graphic rating scale

Question 5

discuss orientation and the two types of orientation.

Accepted Answer

When a person starting a new job is intr

Question 6

Sexual harassment is defined as any desired action or activity of a sexual nature that explicitly affects an individual's employment, performance, or work environment.

Accepted Answer

A) True 
 B)False

Question 7

discuss three of the traditional training methods that managers use to improve employee skill sets.

Accepted Answer

A. ON- THE- JOB-EMPLOYEES LEARN HOW TO D

Question 8

Nationalization of jobs refers to _________ .

Accepted Answer

A)  the requirement that all employees in administrative positions have the local nationality 
B)  the requirement that at least fifty percent of companies are owned by nationals 
C)  the requirement that companies hire a managing director who has the country's local nationality 
D)  the requirement that a specific minimum percentage of employees be recruited from the local population 
A)  the requirement that all employees in administrative positions have the local nationality 
B)  the requirement that at least fifty percent of companies are owned by nationals 
C)  the requirement that companies hire a managing director who has the country's local nationality 
D)  the requirement that a specific minimum percentage of employees be recruited from the local population

Question 9

The Internal Hire (Scenario)
Wael is a new sales manager for The Nile Group, a healthcare finance consulting firm. Wael was hired from within the firm and he is now supervising many of the people he had formerly worked with, including two friends with whom he competed for his new job. Thus, Wael is especially aware of potential problems stemming from the performance evaluation process and is conducting lengthy research on the advantages and disadvantages of the various methods.
-After the New Year, Wael schedules a day to travel with each of his sales reps. He presents them with their bonus checks from the preceding year. He confidentially shares with each of them a report that he recently received from top management. This report provides a comparison of regional performance, based upon percentage of quota met, for each quarter and the entire year. Additionally, individual salespeople are compared on a bar graph with their peers within the region and corporate- wide, for each quarter and the year. Finally, each employee is ranked on a percentile scale, indicating his or her relative performance for the year. Wael must provide management with a report offering reasons for poor performance and suggesting corrective actions. This is most representative of which performance evaluation technique?

Accepted Answer

A)  Critical incident 
B)  Graphic rating scales 
C)  MBO 
D)  Multiperson comparison 
A)  Critical incident 
B)  Graphic rating scales 
C)  MBO 
D)  Multiperson comparison

Question 10

The New Hire (Scenario)
Fadia begins her career working in the human resources department of a major corporation in UAE. She is asked to help ensure that the organization is following the legal guidelines for employment.
-________is a positive source of potential job candidates because of the knowledge the potential candidate may gain about the employer. However, it may not increase the diversity and mix of employees.

Accepted Answer

A)  The internet 
B)  Professional recruiting organizations 
C)  Employee referral 
D)  College recruiting 
A)  The internet 
B)  Professional recruiting organizations 
C)  Employee referral 
D)  College recruiting

Question 11

The New Hire (Scenario)
Fadia begins her career working in the human resources department of a major corporation in UAE. She is asked to help ensure that the organization is following the legal guidelines for employment.
-Karim should consider________ as a source of potential candidates because it reaches large numbers of people and he could get immediate feedback. The problem with this source is that it may generate many unqualified candidates.

Accepted Answer

A)  employee referrals 
B)  professional recruiting organizations 
C)  the internet 
D)  college recruiting 
A)  employee referrals 
B)  professional recruiting organizations 
C)  the internet 
D)  college recruiting

Question 12

________indicates how consistently a selection device measures a criterion.

Accepted Answer

A)  Validity 
B)  Reliability 
C)  Operational scoring 
D)  Qualification 
A)  Validity 
B)  Reliability 
C)  Operational scoring 
D)  Qualification

Question 13

High- performance work practices involve a commitment by management to improve the knowledge skills and abilities of the organization's employees, increasing employee motivation, and enhancing the retention of quality employees.

Accepted Answer

A) True 
 B)False

Question 14

To improve workplace diversity, managers should ________.

Accepted Answer

A)  downsize 
B)  hire more employee referrals 
C)  recruit more minority candidates 
D)  widen their recruiting net 
A)  downsize 
B)  hire more employee referrals 
C)  recruit more minority candidates 
D)  widen their recruiting net

Question 15

Skill- based pay systems rely on the employee's job _________ to define his or her pay category.

Accepted Answer

A)  skills 
B)  description 
C)  performance 
D)  title 
A)  skills 
B)  description 
C)  performance 
D)  title

Question 16

Female economic activity is less than 50 percent of male economic activity in most Arab countries.

Accepted Answer

A) True 
 B)False

Question 17

In Lebanon, the 1964 Labour Law specifies a maximum working week of 48 hours.

Accepted Answer

A) True 
 B)False

Question 18

What pay systems seem to be more successful in manufacturing organizations than in service organizations and organizations pursuing technical innovations?

Accepted Answer

A)  Traditional pay systems 
B)  Incentive pay systems 
C)  Variable pay systems 
D)  Skill- based pay systems 
A)  Traditional pay systems 
B)  Incentive pay systems 
C)  Variable pay systems 
D)  Skill- based pay systems

Question 19

The New Human Resources Manager (Scenario)
Mustafa is hired to manage the human resources department of a local manufacturing company. this company has the reputation of being the firm "where you work until you find another job." Employee turnover is high and morale is low. Mustafa is determined to change the situation and make the organization's human resources a competitive advantage and source of pride for the firm.
-Mustafa believes that part of the reason for the high turnover is that individual jobs are very poorly defined. Employees are not sure of what is expected of them and that performance standards are unequal between regions and functions. Steve conducts a ________for each position, defining all the jobs and behaviors necessary to perform them.

Accepted Answer

A)  job description 
B)  job specification 
C)  job satisfaction analysis 
D)  job analysis 
A)  job description 
B)  job specification 
C)  job satisfaction analysis 
D)  job analysis

Question 20

Work- family life conflicts are less relevant for male and single employees as they are for married and female employees.

Accepted Answer

A) True 
 B)False

People who prefer segmentation are more likely to be satisfied and committed to their jobs when offered options such as _________.

The most thorough performance appraisal method,________ , utilizes feedback from supervisors, employees, and coworkers.

Which one of the following statements is correct?

A performance appraisal method that allows the evaluator to rate employees on an incremental scale is called a________ .

discuss orientation and the two types of orientation.

Sexual harassment is defined as any desired action or activity of a sexual nature that explicitly affects an individual's employment, performance, or work environment.

discuss three of the traditional training methods that managers use to improve employee skill sets.

Nationalization of jobs refers to _________ .

________indicates how consistently a selection device measures a criterion.

High- performance work practices involve a commitment by management to improve the knowledge skills and abilities of the organization's employees, increasing employee motivation, and enhancing the retention of quality employees.

To improve workplace diversity, managers should ________.

Skill- based pay systems rely on the employee's job _________ to define his or her pay category.

Female economic activity is less than 50 percent of male economic activity in most Arab countries.

In Lebanon, the 1964 Labour Law specifies a maximum working week of 48 hours.

What pay systems seem to be more successful in manufacturing organizations than in service organizations and organizations pursuing technical innovations?

Work- family life conflicts are less relevant for male and single employees as they are for married and female employees.

Introduction to Management and Organisations

Management History

Organisational Culture and Environment

Managing in a Global Environment

Social Responsibility and Managerial Ethics

Managers As Decision-Makers

Foundations of Planning

Strategic Management

Organisational Structure and Design

Managing Teams

Managing Change and Innovation

Understanding Individual Behaviour

Managers and Communication

Motivating Employees

Managers As Leaders

Introduction to Controlling

Managing Operations

Filters

Exam 10: Managing Human Resources

People who prefer segmentation are more likely to be satisfied and committed to their jobs when offered options such as _________.

The most thorough performance appraisal method,________ , utilizes feedback from supervisors, employees, and coworkers.

Which one of the following statements is correct?

A performance appraisal method that allows the evaluator to rate employees on an incremental scale is called a________ .

discuss orientation and the two types of orientation.

Sexual harassment is defined as any desired action or activity of a sexual nature that explicitly affects an individual's employment, performance, or work environment.

discuss three of the traditional training methods that managers use to improve employee skill sets.

Nationalization of jobs refers to _________ .

________indicates how consistently a selection device measures a criterion.

High- performance work practices involve a commitment by management to improve the knowledge skills and abilities of the organization's employees, increasing employee motivation, and enhancing the retention of quality employees.

To improve workplace diversity, managers should ________.

Skill- based pay systems rely on the employee's job _________ to define his or her pay category.

Female economic activity is less than 50 percent of male economic activity in most Arab countries.

In Lebanon, the 1964 Labour Law specifies a maximum working week of 48 hours.

What pay systems seem to be more successful in manufacturing organizations than in service organizations and organizations pursuing technical innovations?

Work- family life conflicts are less relevant for male and single employees as they are for married and female employees.

Introduction to Management and Organisations

Management History

Organisational Culture and Environment

Managing in a Global Environment

Social Responsibility and Managerial Ethics

Managers As Decision-Makers

Foundations of Planning

Strategic Management

Organisational Structure and Design

Managing Teams

Managing Change and Innovation

Understanding Individual Behaviour

Managers and Communication

Motivating Employees

Managers As Leaders

Introduction to Controlling

Managing Operations

Filters