Question 1

A conclusion is a good place to

Accepted Answer

A)  provide an overview. 
B)  announce the topic of the document. 
C)  present the writer's viewpoint. 
D)  add new information. 
E)  take a position, make recommendations, or suggest further research. 
A)  provide an overview. 
B)  announce the topic of the document. 
C)  present the writer's viewpoint. 
D)  add new information. 
E)  take a position, make recommendations, or suggest further research. E

Question 2

Outlines are organized by _________notation or _________notation.

Accepted Answer

alphanumeric, decimal

Question 3

_________is the process of breaking information into smaller units.

Accepted Answer

Chunking

Question 4

In technical writing, the topic sentence usually appears first in the paragraph.

Accepted Answer

A) True 
 B)False

Question 5

Headings take the form of

Accepted Answer

A)  words. 
B)  phrases. 
C)  brief statements. 
D)  questions. 
E)  All of these answers are correct. 
A)  words. 
B)  phrases. 
C)  brief statements. 
D)  questions. 
E)  All of these answers are correct.

Question 6

Formal outlines

Accepted Answer

A)  use lower case letters for the introduction, body, and conclusion. 
B)  use no indentation. 
C)  must include at least three sub-topics for each level of division. 
D)  must include at least two sub-topics for each level of division. 
E)  incorporate numbers, letters, and decimals at all levels. 
A)  use lower case letters for the introduction, body, and conclusion. 
B)  use no indentation. 
C)  must include at least three sub-topics for each level of division. 
D)  must include at least two sub-topics for each level of division. 
E)  incorporate numbers, letters, and decimals at all levels.

Question 7

Excessive headings make a document appear fragmented.

Accepted Answer

A) True 
 B)False

Question 8

Transitions and connectors help create a coherent paragraph.

Accepted Answer

A) True 
 B)False

Question 9

Readers of printed pages tolerate longer passages of text than do readers of Web pages.

Accepted Answer

A) True 
 B)False

Question 10

All cultures consider digression harmful to a document's unity and purpose.

Accepted Answer

A) True 
 B)False

Question 11

For a paragraph to be _________, all of its contents must expand on the topic sentence.

Accepted Answer

The answer of For a paragraph to be _________, all...

Question 12

Chunking is relevant only for Web-based documents.

Accepted Answer

A) True 
 B)False

Question 13

In technical documents, alphanumeric notations are preferred over decimal notations.

Accepted Answer

A) True 
 B)False

Question 14

Support paragraphs

Accepted Answer

A)  rarely have topic sentences. 
B)  should never be able to stand alone in meaning. 
C)  typically have an introduction-body-conclusion structure. 
D)  are the same as concluding paragraphs. 
E)  are none of the these. 
A)  rarely have topic sentences. 
B)  should never be able to stand alone in meaning. 
C)  typically have an introduction-body-conclusion structure. 
D)  are the same as concluding paragraphs. 
E)  are none of the these.

Question 15

Which statement below is most accurate?

Accepted Answer

A)  Information should be ordered in a logical progression. 
B)  An overview is required in all technical documents. 
C)  Questions should be avoided as headings. 
D)  Coherence is not important in technical documents. 
E)  Topic statements are never longer than one sentence. 
A)  Information should be ordered in a logical progression. 
B)  An overview is required in all technical documents. 
C)  Questions should be avoided as headings. 
D)  Coherence is not important in technical documents. 
E)  Topic statements are never longer than one sentence.

Question 16

An overview is placed near the end of a document.

Accepted Answer

A) True 
 B)False

Question 17

A coherent paragraph will have

Accepted Answer

A)  a topic sentence embedded in the middle. 
B)  an accessible line of reasoning. 
C)  few transitions. 
D)  no concluding sentence. 
E)  all of these. 
A)  a topic sentence embedded in the middle. 
B)  an accessible line of reasoning. 
C)  few transitions. 
D)  no concluding sentence. 
E)  all of these.

Question 18

A support paragraph provides transition within a document.

Accepted Answer

A) True 
 B)False

Question 19

A storyboard is useful only during the drafting phase of a document.

Accepted Answer

A) True 
 B)False

Question 20

Which of the following statements is least accurate?

Accepted Answer

A)  Support paragraphs must never be longer than 300 words. 
B)  A well-placed short paragraph can highlight a key point. 
C)  Short paragraphs are particularly useful for documents read on a computer screen. 
D)  Too many short paragraphs can make a document appear unorganized. 
E)  Long paragraphs can be tiring. 
A)  Support paragraphs must never be longer than 300 words. 
B)  A well-placed short paragraph can highlight a key point. 
C)  Short paragraphs are particularly useful for documents read on a computer screen. 
D)  Too many short paragraphs can make a document appear unorganized. 
E)  Long paragraphs can be tiring.

Exam 10: Organizing for Readers

A conclusion is a good place to

Outlines are organized by _________notation or _________notation.

_________is the process of breaking information into smaller units.

In technical writing, the topic sentence usually appears first in the paragraph.

Headings take the form of

Formal outlines

Excessive headings make a document appear fragmented.

Transitions and connectors help create a coherent paragraph.

Readers of printed pages tolerate longer passages of text than do readers of Web pages.

All cultures consider digression harmful to a document's unity and purpose.

For a paragraph to be _________, all of its contents must expand on the topic sentence.

Chunking is relevant only for Web-based documents.

In technical documents, alphanumeric notations are preferred over decimal notations.

Support paragraphs

Which statement below is most accurate?

An overview is placed near the end of a document.

A coherent paragraph will have

A support paragraph provides transition within a document.

A storyboard is useful only during the drafting phase of a document.

Which of the following statements is least accurate?

Introduction to Technical Communication

Meeting the Needs of Specific Audiences

Persuading Your Audience

Weighing the Ethical Issues

Teamwork and Global Considerations

An Overview of the Technical Writing Process

Thinking Critically About the Research Process

Evaluating and Interpreting Information

Summarizing Research Findings and Other Information

Editing for a Professional Style and Tone

Designing Visual Information

Designing Pages and Documents

Email and Text Messages

Workplace Memos and Letters

Résumés and Other Job-Search Materials

Technical Definitions

Technical Descriptions, Specifications, and Marketing Materials

Instructions and Procedures

Informal Reports

Formal Analytical Reports

Proposals

Oral Presentations and Video Conferencing

Blogs, Wikis, and Web Pages

Social Media

Filters

Outlines are organized by _notation or _notation.