Question 1

Corrective maintenance makes system changes to repair design flaws, coding errors, or implementation issues.

Accepted Answer

A) True 
 B)False

Question 2

What contains the users' actual signatures indicating they approve all of the business requirements?

Accepted Answer

A)  Requirements documentation 
B)  Requirements management 
C)  Requirements definition document 
D)  Sign-off 
A)  Requirements documentation 
B)  Requirements management 
C)  Requirements definition document 
D)  Sign-off

Question 3

What is a group of people who respond to users' questions?

Accepted Answer

A)  Online training 
B)  Workshop training 
C)  Help desk 
D)  Corrective maintenance 
A)  Online training 
B)  Workshop training 
C)  Help desk 
D)  Corrective maintenance

Question 4

Which of the following is a business-related consequence of failing software?

Accepted Answer

A)  Decrease productivity 
B)  Damage to brand reputation 
C)  Increased liabilities 
D)  All of the choices are correct 
A)  Decrease productivity 
B)  Damage to brand reputation 
C)  Increased liabilities 
D)  All of the choices are correct

Question 5

Information systems audit reports assess a company's information system to determine necessary changes and to help ensure the information systems' availability, confidentiality, and integrity.

Accepted Answer

A) True 
 B)False

Question 6

What is a data flow diagram (DFD)?

Accepted Answer

A)  Illustration of the movement of information between external entities and the processes and data stores within the system. 
B)  Software suites that automate systems analysis, design, and development. 
C)  A formal, approved document that manages and controls the entire project. 
D)  Graphic representation of the processes that capture, manipulate, store, and distribute information between a system and its environment. 
A)  Illustration of the movement of information between external entities and the processes and data stores within the system. 
B)  Software suites that automate systems analysis, design, and development. 
C)  A formal, approved document that manages and controls the entire project. 
D)  Graphic representation of the processes that capture, manipulate, store, and distribute information between a system and its environment.

Question 7

Process modeling involves graphically representing the processes that capture, manipulate, store, and distribute information between a system and its environment.

Accepted Answer

A) True 
 B)False

Question 8

The design phase establishes descriptions of the desired features and operations of the system including screen layouts, business rules, process diagrams, pseudo code, and other documentation.

Accepted Answer

A) True 
 B)False

Question 9

What illustrates the movement of information between external entities and the processes and data stores within the system?

Accepted Answer

A)  Data flow diagram 
B)  Computer-aided software engineering (CAS
E)  tools 
C)  Systems development life cycle 
D)  Process modeling 
A)  Data flow diagram 
B)  Computer-aided software engineering (CAS
E)  tools 
C)  Systems development life cycle 
D)  Process modeling

Question 10

What are business requirements?

Accepted Answer

A)  The nonspecific business requests the system must meet to be successful. 
B)  The specific business requests the system must meet to be successful. 
C)  The nonspecific methodology the system must meet to be successful. 
D)  The specific methodology the system must meet to be successful. 
A)  The nonspecific business requests the system must meet to be successful. 
B)  The specific business requests the system must meet to be successful. 
C)  The nonspecific methodology the system must meet to be successful. 
D)  The specific methodology the system must meet to be successful.

Question 11

What is the process of managing changes to the business requirements throughout the project?

Accepted Answer

A)  Requirements documentation 
B)  Requirements management 
C)  Requirements definition document 
D)  All of the choices are correct 
A)  Requirements documentation 
B)  Requirements management 
C)  Requirements definition document 
D)  All of the choices are correct

Question 12

What is a session in which employees meet, sometimes for several days, to define or review the business requirements for the system?

Accepted Answer

A)  Joint application development 
B)  Requirements management 
C)  Process modeling 
D)  Data flow diagram 
A)  Joint application development 
B)  Requirements management 
C)  Process modeling 
D)  Data flow diagram

Question 13

One way to support users' questions is to create a help desk, or a group of people who respond to users' questions.

Accepted Answer

A) True 
 B)False

Question 14

Which assembly language is difficult for people to understand?

Accepted Answer

A)  Fifth-generation machine language 
B)  Second-generation machine language 
C)  Third-generation machine language 
D)  Fourth-generation machine language 
A)  Fifth-generation machine language 
B)  Second-generation machine language 
C)  Third-generation machine language 
D)  Fourth-generation machine language

Question 15

Control objects for information and related technology (COBIT) is a set of best practices that helps an organization to maximize the benefits of an information system, while at the same time establishing appropriate controls to ensure minimum errors.

Accepted Answer

A) True 
 B)False

Question 16

Which software supports general business processes and does not require any specific software customization to meet the organization's needs?

Accepted Answer

A)  SDLC 
B)  Software customization 
C)  Off-the-shelf application 
D)  Application software 
A)  SDLC 
B)  Software customization 
C)  Off-the-shelf application 
D)  Application software

Question 17

Conversion is the process of transferring information from a legacy system to a new system.

Accepted Answer

A) True 
 B)False

Question 18

Pilot implementation installs the new system in phases (for example by department) until it is verified that it works correctly.

Accepted Answer

A) True 
 B)False

Question 19

What is a set of best practices that helps an organization to maximize the benefits of an information system, while at the same time establishing appropriate controls to ensure minimum errors?

Accepted Answer

A)  COBIT 
B)  CASE 
C)  IEEE 
D)  All of the choices are correct 
A)  COBIT 
B)  CASE 
C)  IEEE 
D)  All of the choices are correct

Question 20

Which phase of the SDLC gathers business requirements?

Accepted Answer

A)  Plan 
B)  Analysis 
C)  Test 
D)  Design 
A)  Plan 
B)  Analysis 
C)  Test 
D)  Design

Exam 17: Developing Software to Streamline Operations

Corrective maintenance makes system changes to repair design flaws, coding errors, or implementation issues.

What contains the users' actual signatures indicating they approve all of the business requirements?

What is a group of people who respond to users' questions?

Which of the following is a business-related consequence of failing software?

Information systems audit reports assess a company's information system to determine necessary changes and to help ensure the information systems' availability, confidentiality, and integrity.

What is a data flow diagram (DFD)?

Process modeling involves graphically representing the processes that capture, manipulate, store, and distribute information between a system and its environment.

The design phase establishes descriptions of the desired features and operations of the system including screen layouts, business rules, process diagrams, pseudo code, and other documentation.

What illustrates the movement of information between external entities and the processes and data stores within the system?

What are business requirements?

What is the process of managing changes to the business requirements throughout the project?

What is a session in which employees meet, sometimes for several days, to define or review the business requirements for the system?

One way to support users' questions is to create a help desk, or a group of people who respond to users' questions.

Which assembly language is difficult for people to understand?

Control objects for information and related technology (COBIT) is a set of best practices that helps an organization to maximize the benefits of an information system, while at the same time establishing appropriate controls to ensure minimum errors.

Which software supports general business processes and does not require any specific software customization to meet the organization's needs?

Conversion is the process of transferring information from a legacy system to a new system.

Pilot implementation installs the new system in phases (for example by department) until it is verified that it works correctly.

What is a set of best practices that helps an organization to maximize the benefits of an information system, while at the same time establishing appropriate controls to ensure minimum errors?

Which phase of the SDLC gathers business requirements?

Business Driven Technology

Identifying Competitive Advantages

Strategic Initiatives for Implementing Competitive Advantages

Measuring the Success of Strategic Initiatives

Organizational Structures That Support Strategic Initiatives

Valuing and Storing Organizational Informationdatabases

Accessing Organizational Informationdata Warehouses

Understanding Big Data and Its Impact on Business

Enabling the Organizationdecision Making

Extending the Organizationsupply Chain Management

Building a Customer-Centric Organizationcustomer Relationship Management

Integrating the Organization From End to Endenterprise Resource Planning

Creating Innovative Organizations

Ebusiness

Creating Collaborative Partnerships

Integrating Wireless Technology in Business

Methodologies for Supporting Agile Organizations

Managing Organizational Projects

Business Driven Technology

Identifying Competitive Advantages

Strategic Initiatives for Implementing Competitive Advantages

Measuring the Success of Strategic Initiatives

Organizational Structures That Support Strategic Initiatives

Valuing and Storing Organizational Informationdatabases

Accessing Organizational Informationdata Warehouses

Understanding Big Data and Its Impact on Business

Enabling the Organizationdecision Making

Extending the Organizationsupply Chain Management

Building a Customer-Centric Organizationcustomer Relationship Management

Integrating the Organization From End to Endenterprise Resource Planning

Filters