Question 1

According to systems theory, chaos theory, and complexity which of the following statements are true?

Accepted Answer

A)  Conflict serves to distort communication. 
B)  Conflict unconfronted may lead to disintegration and hostility. 
C)  Behavior develops into patterns. 
D)  Systems have no order on their own. 
A)  Conflict serves to distort communication. 
B)  Conflict unconfronted may lead to disintegration and hostility. 
C)  Behavior develops into patterns. 
D)  Systems have no order on their own. B,C

Question 2

One's attitude toward conflict is important to developing effective negotiation skills; because,

Accepted Answer

A)  conflict is a contest that provides practice for negotiating. 
B)  conflict is the antecedent of negotiation and, therefore, impacts selection of the most appropriate negotiation strategy. 
C)  one cannot change one's attitude toward conflict. 
D)  None of the above. 
A)  conflict is a contest that provides practice for negotiating. 
B)  conflict is the antecedent of negotiation and, therefore, impacts selection of the most appropriate negotiation strategy. 
C)  one cannot change one's attitude toward conflict. 
D)  None of the above. B

Question 3

The traditional view of conflict includes all of the following except

Accepted Answer

A)  Conflict is always negative. 
B)  Conflict should be minimized and avoided. 
C)  Conflict triggers a competitive human interaction. 
D)  A traditional view of conflict will assist one in negotiation. 
A)  Conflict is always negative. 
B)  Conflict should be minimized and avoided. 
C)  Conflict triggers a competitive human interaction. 
D)  A traditional view of conflict will assist one in negotiation. D

Question 4

The human relations view of conflict includes all of the following except

Accepted Answer

A)  Conflict is always negative. 
B)  Conflict is natural. 
C)  Conflict is sometimes constructive and sometimes destructive. 
D)  Conflict can increase communication. 
A)  Conflict is always negative. 
B)  Conflict is natural. 
C)  Conflict is sometimes constructive and sometimes destructive. 
D)  Conflict can increase communication.

Question 5

The interactionist view of conflict includes all of the following except

Accepted Answer

A)  Conflict is inevitable. 
B)  Conflict is a positive force that should be embraced. 
C)  Conflict should be avoided. 
D)  Maintaining a certain amount of conflict is good. 
A)  Conflict is inevitable. 
B)  Conflict is a positive force that should be embraced. 
C)  Conflict should be avoided. 
D)  Maintaining a certain amount of conflict is good.

Question 6

Which of the following statements are true?

Accepted Answer

A)  In complexity theory, feedback is referred to as a recursive loop. 
B)  Change is predictable. 
C)  Systems possess invisible order and seek equilibrium. 
D)  All of the above. 
A)  In complexity theory, feedback is referred to as a recursive loop. 
B)  Change is predictable. 
C)  Systems possess invisible order and seek equilibrium. 
D)  All of the above.

Question 7

Signs and behaviors of a negative, destructive conflict spiral include which of the following?

Accepted Answer

A)  critical language. 
B)  defensive language. 
C)  open communication. 
D)  direct confrontation. 
A)  critical language. 
B)  defensive language. 
C)  open communication. 
D)  direct confrontation.

Question 8

Select the statement below that presents the best definition of conflict, particularly for purposes of developing effective negotiation strategies.

Accepted Answer

A)  Every difference of opinion is a conflict. 
B)  Every dispute one cares about is a conflict. 
C)  Conflict exists wherever and whenever there is an incompatibility of cognitions or emotions between or among those who are interdependent. 
D)  Conflict exists only where there is real incompatibility. 
A)  Every difference of opinion is a conflict. 
B)  Every dispute one cares about is a conflict. 
C)  Conflict exists wherever and whenever there is an incompatibility of cognitions or emotions between or among those who are interdependent. 
D)  Conflict exists only where there is real incompatibility.

Question 9

Which of the following statements are true?

Accepted Answer

A)  Viewing conflict as always bad or destructive is characteristic of the interactionist sociological school of thought on conflict. 
B)  Viewing conflict as positive is characteristic of the traditional sociological school of thought on conflict. 
C)  Viewing conflict as something to be avoided is characteristic of the human relations sociological school of thought on conflict. 
D)  None of the above are true. 
A)  Viewing conflict as always bad or destructive is characteristic of the interactionist sociological school of thought on conflict. 
B)  Viewing conflict as positive is characteristic of the traditional sociological school of thought on conflict. 
C)  Viewing conflict as something to be avoided is characteristic of the human relations sociological school of thought on conflict. 
D)  None of the above are true.

According to systems theory, chaos theory, and complexity which of the following statements are true?

One's attitude toward conflict is important to developing effective negotiation skills; because,

The traditional view of conflict includes all of the following except

The human relations view of conflict includes all of the following except

The interactionist view of conflict includes all of the following except

Which of the following statements are true?

Signs and behaviors of a negative, destructive conflict spiral include which of the following?

Select the statement below that presents the best definition of conflict, particularly for purposes of developing effective negotiation strategies.

Which of the following statements are true?

Defining Negotiation and Its Components

Personality

Conflict

Negotiation Style

Key Negotiating Temperaments

Communicating in Negotiation

A Note on Cultural and Gender Differences

Interests and Goals in Negotiation

Understanding the Importance of Perception in Negotiation

Effects of Power in Negotiation

Asserting Yourself

Principles of Persuasion

The Negotiation Process and Preparation

Alternative Styles, Strategies, Techniques of Negotiation

Team Negotiation

Negotiation in Leadership and Public Relations

Third-Party Intervention

Using Your Personal Negotiating Power

Post-Negotiation Evaluation

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Exam 13: Rules of Negotiation Common Mistakes

According to systems theory, chaos theory, and complexity which of the following statements are true?

One's attitude toward conflict is important to developing effective negotiation skills; because,

The traditional view of conflict includes all of the following except

The human relations view of conflict includes all of the following except

The interactionist view of conflict includes all of the following except

Which of the following statements are true?

Signs and behaviors of a negative, destructive conflict spiral include which of the following?

Select the statement below that presents the best definition of conflict, particularly for purposes of developing effective negotiation strategies.

Which of the following statements are true?

Defining Negotiation and Its Components

Personality

Conflict

Negotiation Style

Key Negotiating Temperaments

Communicating in Negotiation

A Note on Cultural and Gender Differences

Interests and Goals in Negotiation

Understanding the Importance of Perception in Negotiation

Effects of Power in Negotiation

Asserting Yourself

Principles of Persuasion

The Negotiation Process and Preparation

Alternative Styles, Strategies, Techniques of Negotiation

Team Negotiation

Negotiation in Leadership and Public Relations

Third-Party Intervention

Using Your Personal Negotiating Power

Post-Negotiation Evaluation

Filters