Question 1

When you notice yourself about to go into a rage, you should:

Accepted Answer

A)  Make sure everyone knows what you are angry about. 
B)  Congratulate yourself for recognizing you emotions. 
C)  Count to ten and try to analyze the root of the anger. 
D)  Do nothing. It is too late. 
A)  Make sure everyone knows what you are angry about. 
B)  Congratulate yourself for recognizing you emotions. 
C)  Count to ten and try to analyze the root of the anger. 
D)  Do nothing. It is too late. B,C

Question 2

In a competitive negotiation such as purchasing a car, it is most appropriate to:

Accepted Answer

A)  Be aggressive. 
B)  Be passive-aggressive. 
C)  Be assertive. 
D)  Be competitive. 
A)  Be aggressive. 
B)  Be passive-aggressive. 
C)  Be assertive. 
D)  Be competitive. C

Question 3

If you find that you are angry about something you cannot change, the most productive action is to:

Accepted Answer

A)  Release the anger and forgive. 
B)  Find a way to do something to the other person that they cannot change. 
C)  Tell everyone how angry you are. 
D)  None of the above. 
A)  Release the anger and forgive. 
B)  Find a way to do something to the other person that they cannot change. 
C)  Tell everyone how angry you are. 
D)  None of the above. A

Question 4

Thinking creatively may help one to eliminate or manage anger; because,

Accepted Answer

A)  It may cause recognition that the anger was illogical. 
B)  It may redirect thoughts away from the cause of the anger. 
C)  It may cause recognition that the matter is unimportant. 
D)  None of the above. 
A)  It may cause recognition that the anger was illogical. 
B)  It may redirect thoughts away from the cause of the anger. 
C)  It may cause recognition that the matter is unimportant. 
D)  None of the above.

Question 5

The physiological effects of anger include which of the following?

Accepted Answer

A)  Increased blood pressure. 
B)  Enlarged eye pupils. 
C)  Reduced cognitive capacity. 
D)  All of the above. 
A)  Increased blood pressure. 
B)  Enlarged eye pupils. 
C)  Reduced cognitive capacity. 
D)  All of the above.

Question 6

Effective anger management tools include all of the following except:

Accepted Answer

A)  Recognize your anger. 
B)  Admit your anger. 
C)  Postpone your anger. 
D)  Immediate say what comes to your mind. 
A)  Recognize your anger. 
B)  Admit your anger. 
C)  Postpone your anger. 
D)  Immediate say what comes to your mind.

Question 7

When avoiding a confrontation or negotiation, it is:

Accepted Answer

A)  Not possible to be assertive. 
B)  Possible to be assertive. 
C)  Necessary to be passive. 
D)  None of the above. 
A)  Not possible to be assertive. 
B)  Possible to be assertive. 
C)  Necessary to be passive. 
D)  None of the above.

Question 8

In order to obtain what one wants in negotiation, one must:

Accepted Answer

A)  Be passive. 
B)  Be aggressive. 
C)  Avoid interpersonal conflict. 
D)  Be assertive. 
A)  Be passive. 
B)  Be aggressive. 
C)  Avoid interpersonal conflict. 
D)  Be assertive.

Question 9

If it can be said that there is one common source of passive, passive-aggressive, and hostile-aggressive behavior, that source is:

Accepted Answer

A)  Confidence 
B)  Arrogance. 
C)  Impatience. 
D)  Fear. 
A)  Confidence 
B)  Arrogance. 
C)  Impatience. 
D)  Fear.

Question 10

Making indirect comments intended to signal dislike, disapproval, or disrespect is what type of behavior?

Accepted Answer

A)  Hostile aggressive. 
B)  Avoidant. 
C)  Passive-Aggressive. 
D)  Stupid. 
A)  Hostile aggressive. 
B)  Avoidant. 
C)  Passive-Aggressive. 
D)  Stupid.

When you notice yourself about to go into a rage, you should:

In a competitive negotiation such as purchasing a car, it is most appropriate to:

If you find that you are angry about something you cannot change, the most productive action is to:

Thinking creatively may help one to eliminate or manage anger; because,

The physiological effects of anger include which of the following?

Effective anger management tools include all of the following except:

When avoiding a confrontation or negotiation, it is:

In order to obtain what one wants in negotiation, one must:

If it can be said that there is one common source of passive, passive-aggressive, and hostile-aggressive behavior, that source is:

Making indirect comments intended to signal dislike, disapproval, or disrespect is what type of behavior?

Defining Negotiation and Its Components

Personality

Negotiation Style

Key Negotiating Temperaments

Communicating in Negotiation

A Note on Cultural and Gender Differences

Interests and Goals in Negotiation

Understanding the Importance of Perception in Negotiation

Effects of Power in Negotiation

Asserting Yourself

Principles of Persuasion

Rules of Negotiation Common Mistakes

The Negotiation Process and Preparation

Alternative Styles, Strategies, Techniques of Negotiation

Team Negotiation

Negotiation in Leadership and Public Relations

Third-Party Intervention

Using Your Personal Negotiating Power

Post-Negotiation Evaluation

Filters

Exam 3: Conflict

When you notice yourself about to go into a rage, you should:

In a competitive negotiation such as purchasing a car, it is most appropriate to:

If you find that you are angry about something you cannot change, the most productive action is to:

Thinking creatively may help one to eliminate or manage anger; because,

The physiological effects of anger include which of the following?

Effective anger management tools include all of the following except:

When avoiding a confrontation or negotiation, it is:

In order to obtain what one wants in negotiation, one must:

If it can be said that there is one common source of passive, passive-aggressive, and hostile-aggressive behavior, that source is:

Making indirect comments intended to signal dislike, disapproval, or disrespect is what type of behavior?

Defining Negotiation and Its Components

Personality

Negotiation Style

Key Negotiating Temperaments

Communicating in Negotiation

A Note on Cultural and Gender Differences

Interests and Goals in Negotiation

Understanding the Importance of Perception in Negotiation

Effects of Power in Negotiation

Asserting Yourself

Principles of Persuasion

Rules of Negotiation Common Mistakes

The Negotiation Process and Preparation

Alternative Styles, Strategies, Techniques of Negotiation

Team Negotiation

Negotiation in Leadership and Public Relations

Third-Party Intervention

Using Your Personal Negotiating Power

Post-Negotiation Evaluation

Filters