Question 1

A ________ refers to an organized program of study designed to meet a complex learning objective.

Accepted Answer

A)  course 
B)  curriculum 
C)  training map 
D)  lesson plan 
A)  course 
B)  curriculum 
C)  training map 
D)  lesson plan

Question 2

The dimensions of Myers-Briggs Type Indicator combine to form eighteen personality types.

Accepted Answer

A) True 
 B)False

Question 3

The pre-training phase primarily involves ________.

Accepted Answer

A)  encouraging learners to apply what they have learned to their work 
B)  preparing a concept map and curriculum road map to facilitate learning 
C)  preparing, motivating, and energizing trainees to attend the learning event 
D)  preparing instruction (classes, courses, programs, lessons) to facilitate learning 
A)  encouraging learners to apply what they have learned to their work 
B)  preparing a concept map and curriculum road map to facilitate learning 
C)  preparing, motivating, and energizing trainees to attend the learning event 
D)  preparing instruction (classes, courses, programs, lessons) to facilitate learning

Question 4

In general, it is considered best practice to avoid the use of incandescent lighting in a training room. Such lighting is typically too bright and "harsh."

Accepted Answer

A) True 
 B)False

Question 5

It is generally considered best practice to use slang and sports analogies when training groups of trainees from different cultural backgrounds. Doing so helps to promote fun in the learning environment, and such strategies can serve as useful mnemonic devices.

Accepted Answer

A) True 
 B)False

Question 6

With opportunity to perform, activity level refers to the ________.

Accepted Answer

A)  number of trained tasks performed on the job 
B)  frequency with which trained tasks are performed on the job 
C)  critical nature of the trained tasks 
D)  number of employees performing a similar trained task 
A)  number of trained tasks performed on the job 
B)  frequency with which trained tasks are performed on the job 
C)  critical nature of the trained tasks 
D)  number of employees performing a similar trained task

Question 7

When using an outside vendor to provide training services, it is important to consider the extent to which the training program will be customized based on a company's needs.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following instances call for training with an emphasis on far transfer?

Accepted Answer

A)  securing offices and buildings 
B)  handling routine client questions 
C)  creating a new product 
D)  logging into computers and using software 
A)  securing offices and buildings 
B)  handling routine client questions 
C)  creating a new product 
D)  logging into computers and using software

Question 9

When a series of steps must be followed in a specific way to complete a task successfully, training should be designed with an emphasis on far transfer.

Accepted Answer

A) True 
 B)False

Question 10

The traditional classroom-type arrangement is good for role-play exercises that involve trainees working in groups of two or three.

Accepted Answer

A) True 
 B)False

Question 11

Which of the following statements is true of lesson plans?

Accepted Answer

A)  They are typically less detailed than a design document. 
B)  They include the sequence of activities that will be conducted and identify administrative details. 
C)  They include several courses and focus primarily on developing a set of competencies needed to perform a job. 
D)  They include a storyboard to graphically represent content to trainees. 
A)  They are typically less detailed than a design document. 
B)  They include the sequence of activities that will be conducted and identify administrative details. 
C)  They include several courses and focus primarily on developing a set of competencies needed to perform a job. 
D)  They include a storyboard to graphically represent content to trainees.

Question 12

________ is a way of delivering content to learners in small, very specific bursts. With such learning, individuals are in control of what and when they're learning.

Accepted Answer

A)  Microtraining 
B)  Micromanagement 
C)  Macrolearning 
D)  Microlearning 
A)  Microtraining 
B)  Micromanagement 
C)  Macrolearning 
D)  Microlearning

Question 13

A metaphor is a device, such as a pattern of letters, ideas, or associations, that assists in remembering something.

Accepted Answer

A) True 
 B)False

Question 14

Explicit knowledge ________.

Accepted Answer

A)  mainly consists of personal knowledge based on individual experience 
B)  can be communicated only through discussion 
C)  can be managed by a knowledge management system 
D)  is highly influenced by perceptions and values 
A)  mainly consists of personal knowledge based on individual experience 
B)  can be communicated only through discussion 
C)  can be managed by a knowledge management system 
D)  is highly influenced by perceptions and values

Question 15

Which of the following is a concern in organizations regarding the loss of explicit and tacit knowledge?

Accepted Answer

A)  the creation of chief information officer (CIO) positions 
B)  involuntary employee turnover 
C)  the retirement of Baby Boomers 
D)  the increased use of social networking 
A)  the creation of chief information officer (CIO) positions 
B)  involuntary employee turnover 
C)  the retirement of Baby Boomers 
D)  the increased use of social networking

Question 16

In the context of the Myers-Briggs Type Indicator (MBTI), sensing types will thrive when information is organized and structured. Such individuals are motivated to complete assignments in order to gain closure.

Accepted Answer

A) True 
 B)False

Question 17

Curricula differ from courses in that curricula ________.

Accepted Answer

A)  consist of narrower learning objectives 
B)  include broader learning objectives 
C)  address a more limited number of competencies 
D)  take less time to complete 
A)  consist of narrower learning objectives 
B)  include broader learning objectives 
C)  address a more limited number of competencies 
D)  take less time to complete

Question 18

To encourage self-management, it is important to emphasize that lapses are typically the result of personal failure.

Accepted Answer

A) True 
 B)False

Question 19

A(n) ________ refers to a memory tool to encode difficult-to-remember information in a way that is much easier to remember.

Accepted Answer

A)  mnemonic 
B)  meta-cognitive strategy 
C)  concept map 
D)  advanced organizer 
A)  mnemonic 
B)  meta-cognitive strategy 
C)  concept map 
D)  advanced organizer

Question 20

In training, the greatest level of support that a manager can provide is to ________.

Accepted Answer

A)  participate in training as an instructor 
B)  allow trainees to attend training 
C)  provide trainees opportunity to practice what they have learned 
D)  provide incentives to attend training 
A)  participate in training as an instructor 
B)  allow trainees to attend training 
C)  provide trainees opportunity to practice what they have learned 
D)  provide incentives to attend training

A ________ refers to an organized program of study designed to meet a complex learning objective.

The dimensions of Myers-Briggs Type Indicator combine to form eighteen personality types.

The pre-training phase primarily involves ________.

In general, it is considered best practice to avoid the use of incandescent lighting in a training room. Such lighting is typically too bright and "harsh."

It is generally considered best practice to use slang and sports analogies when training groups of trainees from different cultural backgrounds. Doing so helps to promote fun in the learning environment, and such strategies can serve as useful mnemonic devices.

With opportunity to perform, activity level refers to the ________.

When using an outside vendor to provide training services, it is important to consider the extent to which the training program will be customized based on a company's needs.

Which of the following instances call for training with an emphasis on far transfer?

When a series of steps must be followed in a specific way to complete a task successfully, training should be designed with an emphasis on far transfer.

The traditional classroom-type arrangement is good for role-play exercises that involve trainees working in groups of two or three.

Which of the following statements is true of lesson plans?

________ is a way of delivering content to learners in small, very specific bursts. With such learning, individuals are in control of what and when they're learning.

A metaphor is a device, such as a pattern of letters, ideas, or associations, that assists in remembering something.

Explicit knowledge ________.

Which of the following is a concern in organizations regarding the loss of explicit and tacit knowledge?

In the context of the Myers-Briggs Type Indicator (MBTI), sensing types will thrive when information is organized and structured. Such individuals are motivated to complete assignments in order to gain closure.

Curricula differ from courses in that curricula ________.

To encourage self-management, it is important to emphasize that lapses are typically the result of personal failure.

A(n) ________ refers to a memory tool to encode difficult-to-remember information in a way that is much easier to remember.

In training, the greatest level of support that a manager can provide is to ________.

Introduction to Employee Training and Development

Strategic Training

Needs Assessment

Learning and Transfer of Training

Training Evaluation

Traditional Training Methods

Technology-Based Training Methods

Employee Development and Career Management

Social Responsibility: Legal Issues, Managing Diversity, and Career Challenges

The Future of Training and Development

Filters

Exam 5: Program Design

A ________ refers to an organized program of study designed to meet a complex learning objective.

The dimensions of Myers-Briggs Type Indicator combine to form eighteen personality types.

The pre-training phase primarily involves ________.

In general, it is considered best practice to avoid the use of incandescent lighting in a training room. Such lighting is typically too bright and "harsh."

It is generally considered best practice to use slang and sports analogies when training groups of trainees from different cultural backgrounds. Doing so helps to promote fun in the learning environment, and such strategies can serve as useful mnemonic devices.

With opportunity to perform, activity level refers to the ________.

When using an outside vendor to provide training services, it is important to consider the extent to which the training program will be customized based on a company's needs.

Which of the following instances call for training with an emphasis on far transfer?

When a series of steps must be followed in a specific way to complete a task successfully, training should be designed with an emphasis on far transfer.

The traditional classroom-type arrangement is good for role-play exercises that involve trainees working in groups of two or three.

Which of the following statements is true of lesson plans?

________ is a way of delivering content to learners in small, very specific bursts. With such learning, individuals are in control of what and when they're learning.

A metaphor is a device, such as a pattern of letters, ideas, or associations, that assists in remembering something.

Explicit knowledge ________.

Which of the following is a concern in organizations regarding the loss of explicit and tacit knowledge?

In the context of the Myers-Briggs Type Indicator (MBTI), sensing types will thrive when information is organized and structured. Such individuals are motivated to complete assignments in order to gain closure.

Curricula differ from courses in that curricula ________.

To encourage self-management, it is important to emphasize that lapses are typically the result of personal failure.

A(n) ________ refers to a memory tool to encode difficult-to-remember information in a way that is much easier to remember.

In training, the greatest level of support that a manager can provide is to ________.

Introduction to Employee Training and Development

Strategic Training

Needs Assessment

Learning and Transfer of Training

Training Evaluation

Traditional Training Methods

Technology-Based Training Methods

Employee Development and Career Management

Social Responsibility: Legal Issues, Managing Diversity, and Career Challenges

The Future of Training and Development

Filters