Exam 12: Understanding Marketing Principles and Developing Products

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Buildings,manufacturing equipment,computers,and desks are examples of ________ purchased by companies that make other goods.

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What is the ratio for value?

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You have just purchased a new Chevrolet.While driving,you notice that a new Ford has stopped beside the road and has its hazard lights blinking.You smile but decide to stop to help out.You are in the evaluation of alternatives stage of the consumer buying process.

(True/False)
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Macmoo Real Estate is beginning to use data-driven processes to determine the value that it gets from different marketing activities.Macmoo's website lists available properties and allows customers to request information.Macmoo tends to advertise in local newspapers and specialized real estate periodicals.The marketing director believes that Macmoo's traditional spring advertising campaign,which runs during the month of March,is an effective use of advertising resources.When pressed for evidence,the marketing director points out that revenues in March have consistently been higher than revenues in February. During 2018,Macmoo completed fewer real estate transactions than it did during any similar time period during the last five years.Still,the marketing director claims that its marketing efforts led to very positive financial results for Macmoo.Which of the following,if true,would resolve this seeming discrepancy?

(Multiple Choice)
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Which of the following would most likely be considered a shopping good?

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What is an organizational market consisting of firms that buy goods that are either converted into products or used during production called?

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The five major environmental factors in the marketing environment are

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List the four stages in the product life cycle.

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What is meant by secondary data?

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ComicalYou is a new social media service in which participants create avatars to represent themselves,describe their lives,and interact with one another.All the postings are graphical,presenting the messages in the form of comic panels and strips.The service's software easily converts ideas into whimsical images.The site's creators,Ginny and RJ,believe that ComicalYou will be especially appealing to young people because it is so effective in conveying emotional content with a lighthearted appeal.They,along with a team of six employees,have completed the software,tested it on two dozen of their closest friends,and are eager to open up their site to users.What will make the product testing and test marketing stage challenging for an online product such as ComicalYou?

(Multiple Choice)
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Boilers Inc.sells 100% of its boilers to churches to improve their energy efficiency and to decrease their heating costs.The company is involved in

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Before buying a new smartphone,you might read about different brands,or ask a sales clerk for a recommendation,or rely on your own experience.All of these actions illustrate that you are in the information seeking stage of the consumer buying process.

(True/False)
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The term "product" in the marketing mix includes physical goods but not services.

(True/False)
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An organizational function and a set of processes for creating,communicating and delivering value to customers and for managing customer relationships in ways that benefit the organization and its stakeholders is which of the following?

(Multiple Choice)
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Martin is the director of marketing at Panther Shoes.He has begun to look at product differentiation strategies for Panther Shoes.Why is this concept important to Martin?

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Single parent families,food preferences,and the number of women entering the workforce are all external environmental factors marketing managers must consider when analyzing the ________ environment.

(Multiple Choice)
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Rob has decided to buy a new computer based on the relatively low costs,the features he can get,the warranty that comes with the computer,and the overall usefulness it will provide.He has made his decision based on

(Multiple Choice)
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It takes ________ new product ideas to generate just 1 new product that reaches the market,and then only ________ out of 10 new products on the market succeeds.

(Multiple Choice)
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The ________ is a good,service,or idea that is marketed to fill consumer needs and wants.

(Multiple Choice)
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The part of a product's packaging that identifies the product's name,its contents and sometimes its benefits is the

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